"Heather in Account Services, calling re your credit card account"
Complaint
Andrew
Country: United States
Telephone number shown on caller ID is 208-864-5339. I am registered on the "Do Not Call" list and have been for years; however, this bogus company continues to call regardless of what I do. It begins with a recorded message "This is Heather of Account Services; I am calling regarding your credit card account. Consider this your last chance to take advange of this offer. If you do not wish to receive these calls, please press 2 now. If you wish to speak to a representative, press 1 now." I have pressed "2" numerous times but they continue to call. I have pressed "1" and asked the "representative", a man, to stop calling me. I have asked to speak to his manager, etc. When I dial the 208 number, I get a recording, made by the man who I talked with, saying that the number has been changed and to check the directory. Obviously this message is not recorded by the telephone co. I am trying to find out the name of the company.
Comments
I called back the company VP, Jaime Hawley at 888-226-5185 to complain. I initially got a receptionist who said she would "make sure I was called every day." When I finally reached Ms. Hawley -- who seems to constantly be "out of the office," - I was told to try and "prove" these calls were originating from her firm. Fortunately, I managed to get a callback number from an obviously new employee so I know for sure that IXE Accelerated Financial is the caller.
One other thought ... maybe we should all start spamming their website ... calling their office phone and sending them faxes. Obviously, they aren't getting the message from state authorities. Maybe that will get the point across that we don't want to be bothered with their harassing calls.
# was 4078160289
which is no such number.
how can this be stopped?
they said they worked with experien.
should i be worried about this?
1. Hitting "1" and screaming or abusing the telemarketer does not work, they simply hang up. Your number is in the computer and they will call again... and again..
2. Reporting to your AG (tracing phone) will not work. The AG in my state said the number they call from is through an internet phone... not traceable!
3. Filing a complaint on the Federal No Call list does not work, for the same reasons as #2 above. Our state recently started prosecuting no-call violators because the business-friendly federal government was so lax in enforcement. The telemarketers KNOW this and intentionally violate the No Call list knowing they won't get prosecuted.
The only way I know of stopping them is to have your state AG office create a honeypot bank account, then give the telemarketer that account number and catch them when they actually commit a crime by tapping funds from the account. -OR- change your phone number.
They call, I ask questions and they hang up.
They stopped for a few months then started calling again. I asked for a name, got Chris, this doesn't help me but I ACTED interested. He said they can qualify me for lower rates on all my cards. I asked how much this service is (as in Credit Services) and he said free, how much balance do I have on my cards. I said none, CLICK. I called the number back...disconnected. Without info they can't be prosecuted. I believe the PHONE companies have an obligation to give you REAL caller ID's. This is ridiculous. Next time I'm going to give them phony info and act all interested and then tell them if they wouldn't mind holding on as someone is at the door. Then leave the phone for about 15 minutes. WASTE THEIR TIME! An eye for ane eye. I suggest you do the same.
I asked who they were affilliated with - VISA (not my VISA). I told them I'm on Do Not Call and not to call again... They insisted they were not telemarketers. Asked to speak to a supervisor and was asked "Why???" by a rude smart-ass. When I mentioned applicable fines, same person said "Really?... ooooohhh!" Smart-ass. I'd love to able to find/fine them!!! Now, if you just answer the phone and repeat Hello, Hello... they hang up. Maddening!
*Warning they do have caller ID so if you do not want any call backs block your number!
Got the call today, and it was just that recorded message, but I was half asleep and I didn't know what was going on, so I pressed 1, and they said they were called "Credit Services" out of Atlanta, and wanted to know about my dept and all that, so I asked questions and the girl couldn't answer so she gave me to her manager.
I asked her manager how this worked and she said she would call my credit cards and get me a lower rate, so I said how do you benefit and she said all we get the difference between the new interest rate and the old, and I said so the credit card company is going to pay you because you reduced someone's interest rate.
Anyhow long story short, I said send me something in writing she said they had, and this was my last chance, I said OK not interested, because I'm not giving my credit card number to anyone over the phone, she said don't worry your protected from any fraudulent usage, and they wouldn't loose their FTC license for my credit.
I said no, she started to yell and harrass me and then said fine as soon as we hang up I'm closing your case and calling all of your credit cards and having your interest rates raised to the highest levels and locked for 18 months and enjoy your debt.
I mean what a loser, so I guess I will report this, but I've looked at the FTC site and see nothing about this, nor at my attorney generals site, so I don't know how long it has been going on
I get passed to the supervisor who explains all of this again, how im protected from fraud, etc, etc.
finally the supervisor gets pissed and says "enjoy your high percent rate on that debt" and then hangs up on me... lol.
i have no credit card debt... but i do get a kick out of trying to get your information while i keep you on the phone for 15 mins as you explain to me why i should give you my CC #.
Dynamic Financial, USA, Inc.
4370 La Jolla Village Drive, Suite 400
San Diego, CA 92122
800-215-0846
After a year of calls, I duped a caller two days ago into giving me a callback number. I was able to use this number + Google to find job listings in careerbuilder.com. Some of these had addresses associated with them - and this gave me the big break. See these links:
http://whocalled.us/lookup/9095029109
Also see:
https://whocallsme.com/Phone-Number.aspx/2074303266
National Dealer Services of South Florida Inc.
1104 S. Powerline Rd
Pompano Beach FL 33069.
954-975-6798
954-974-5250
954-933-4080
www.ndsofamerica.com
This address is also used for American Timeshares Marketing and Prestige Timeshare Marketing, as well as for a debt collection agency:
http://www.debtcollectorphonenumber.com/debt_collection_agency/debt_collection_agency-r.asp
RICHARD GOTTI AND WOLF LLC
1104 S POWERLINE RD
POMPANO BEACH , FL 33069
(954) 975-6798
The number of this collection agency matches the number given above.
You can also find more here:
http://www.bbbsoutheastflorida.org/BBBWeb/For ... yID=9002187&sm=
Also at this address is this company:
http://www.1800jussold.com/contact_us.php
There is a company called “Publishers Choke” listed at that same address:
http://start.cortera.com/company/research/k2o3mxk7l/publishers-choke-inc/
And this complaint is about American Timeshare Marketing – also at this address:
http://www.ripoffreport.com/reports/0/293/RipOff0293054.htm
Based on some of the information linked here, the company may already be under investigation, and could be subject to $50K per call.
I'd recommend the following strategy:
Take the call, and state that you meet the criteria (>$3000 on a credit card in good standing). Say that you need to rush out, and could you call back. You may get a callback number - and that will verify if your scammer is the same as mine.
Good hunting.