Harassing Collection Calls
Complaint
Sharon Marsh
Country: United States
I am not sure that this is the name of the company because it is very difficult to understand the name of the company. This company has called me 2 times and left 15 minutes of messages on my answering machine. He repeats his name (which I cannot understand) and his phone number over and over again for 15 minutes.........I called them back the first time approximately a month ago and told him do not call again, and today I received the same 15 minute message. He is not calling for me, but and I am not going to put up with the harassment. The phone number that he give to call back is 1-800 -335-0872. I DO NOT WANT ANYMORE COLLECTION CALLS. I HAVE GOOD CREDIT AND I DO NOT CARE WHO HE IS CALLING FOR HE HAS NO RIGHT TO CONTINUE TO CALL AND HARASS ME! Please let me know what else I can do to get him to stop!
Comments
I tried calling Saul Freedman - no answer.
I tried calling Jeff Freedman - no answer.
They are now co-CEO - yes, if you can believe that. But if you ask an employee to give you the name of the CEO and the direct line, the employee is likely to respond that they do not have the name of the CEO. That is what I got from a manager/supervisor Aaron Schumacher, and his underling, Lindsay. Nincompoops!
They are a disgrace!
I encourage everyone who has been a victim of this harassment to report it to the Better Business Bureau and the FCC. I hope they get fined and penalized out the ying-yang!
This pattern of complaints, which is common among a number of debt collectors, suggests problems with compliance and training, and management that tolerates abusive and deceptive employees, leading to violations of law, specifically FDCPA, FCRA, and TCPA.
It is also a pattern of behavior that leads to defrauding of consumers.
This behavior has nothing to do with "getting your debt resolved faster".
Your employees are engaged in abusive collection and deception, and "conning" people into paying unowed "debt".
If you find they are pawing through your credit files, send them a letter demanding the reason for their inquiries.
If they claim to have an account of yours, demand they send proof.
If they ignore you, file complaints with FTC and your state Attorney General, or find an attorney and sue them for violations of FDCPA.
AT LEAST WE HAVE A JOB, MY BILLS ARE PAID, EDUCATED AND DRUG FREE.
IF YOU LET US HELP WE WILL.
2) if it is NOT you, just say you do NOT know the person and to remove the number from the system. And remember it can take about 24 hrs to update files in the system.
3) If it is you, simply verify where you live, that is good enough. By NOT verifying, you give the co. the right to contact you again and again.
4) Chances are IT IS YOU. Collectors have a very good skip-trace and can find your old #s ( which is where the wrong #S come in at), your old addresses (again which is where old p#s come in at), and your POE.
George George S. Azadian, Esq.
The Mathews Law Group
2596 Mission Street, Suite 204
San Marino Caliornia 91108
Phone: 626.683.8291
Fax: 626.683.8295
This pattern of complaints, which is common among a number of debt collectors, suggests problems with compliance and training, and management that tolerates abusive and deceptive employees, leading to violations of law, specifically FDCPA, FCRA, and TCPA.
It is also a pattern of behavior that leads to defrauding of consumers.
None of your suggestions address these problems. You assume this debt collector complies with federal and state laws, despite complaints to the contrary.
Some collectors are very good at using information from credit reports and skip-trace information to threaten and BS people who owe them nothing. Some of you are no better than con artists. The rest of you tolerate this illegal criminal behavior by your peers. If it bothers you that your industry has the worst reputation of any, worse even than used car dealers, you have no one but yourself to blame.
Quit expecting others to fix your problems. Only way they can fix you is to sue you.
Drug tested and background checked? You're hiring perverts and giving them access to autodialers.
It makes no difference whether the debt is owed or valid.
http://dockets.justia.com/search?q=MRS+Associates+Inc