Consumer Electronics

I've sent important documents via Speed Post By Government Of India and paid for extra urgency on June 28th. The letter has not been delivered as of today. I sent timely material and it will take me a month again to collect all the papers if the package is lost or delayed any longer. I am...

I bought LG 50" HDTV in 2005 with the 4 year service plan. Last month the TV died. A called LG to schedule an appointment. The appointment was scheduled for 6/13. I took a day off and waited for the repairman. He never came. I called late in the afternoon to ask if he was coming, they said they...

I recently bought Onida DFX - 5957 DVD player. It was not working properly from the very first week of the purchase. My local repair center could not repair it under the warranty, so I contacted the Onida repair center. They said they will repair it for free, and a few parts will be replaced. It's...

I ordered a printer from Atomic Parka and paid $260 for it. The printer came fast and I forgot about this purchase until I saw that Atomic Park has charged me twice the same amount. I contacted them a month ago and I am still waiting for the refund. They sent me emails twice already that my credit...

I bought a Fuji digital camera from them over the internet. The camera arrived in a white shipping box clearly not packed by the manufacturer. When I placed my order the website said that I am getting a new "in the box" item. There was no warranty papers, and many items that were supposed to be...

My Nokia Mobile Handset 3230 has stopped working just a week after its warranty has expired. I called the Nokia service center and they told me that it will cost Rs. 2400 to repair. I don't plan to repair this handset. I didn't buy the cheapest one available. I chose Nokia because I thought it will...

I bought Motorola handset L6i on 20th of May 2007. From the very first week I started having problems with the handset. The keys stopped functioning. When I see an incoming call and hit Answer, nothing happens. Same with other keys. The local dealer recommended to remove the SIM card and put it back...

I was shopping for a vacuum cleaner and was offered a demo of Eureka Forbes - their latest vacuum cleaner. I accepted it, and it was a big mistake. After the demonstration was over, the sales people started talking us into buying the product. They said they came with an unopened new item, and since...

My Sony DSC-W5 Cybershot Digital Camera failed to power up after 13 months since its purchase. I spent nearly $400 on it, and it was a disappointment. I searched the internet and found many angry customers having the same issue with the camera. Even sellers on Ebay were trying to get rid of these...

One of the worst ordering experiences. I ordered a computer last December from Circuit City. The estimated delivery was one week. I got the computer only 3 weeks later. The computer was supposed to arrive with free software (they came in a bundle). The customer service made a few attempts to find my...

Bought this TV (Westinghouse 32" LCD TV) last year. 13 months later, right after my warranty has expired, I started seeing a white line that goes through the screen. The longer we watch the TV the brighter the line gets. I took the TV to the repair service but they could not fix it and contacted the...

I bought a Sony music system MHC GNZ88DE last year. 9 months later the DVD stopped working. The product was still under a warranty so I contacted Sony customer service the very same day. They got back to me about my support request only a week later. They claim that they respond to their clients...

I purchased Nokia 6233 in February 2007. Just two weeks later the phone audio was not working. I sent the phone for repair to their customer service, it took a week. A month later, again the same problem with the audio. I called the customer service, they told me to send the phone again. I called...

I am a retailer of NOKIA phones in India. We receive many complaints from customers regarding NOKIA products. They sell defective handsets, and the consumers are never given a proper replacement. One customer had to replace his headset 5 times. They replace the defective headset with another one,...

I purchased Kingston Technology 512MB of RAM, KGT KVR400512R, from Circuit City on March 4, 2007. There was an advertised special $31 rebate for purchases made March 4 through March 10, 2007. I printed off the rebate form and the email receipt Circuit City receipt and mailed them with the UPC from...

I bought this TV on July 16th, 2006. In the first 10 months it worked OK. Then on May 26th, 2007 suddenly there was no video signal but only audio one. I called the customer service, waited for more than 20 minutes before someone picked up the phone. Then I told her my problem. The assistant...

I bought this mp3 player in March. Three months later it would not turn on. My computer stopped reading form it as well. and now, in June, it wont turn on, and the computer wont read it. I could not get warranty on it due to the fact that I am in Canada. So, now no one would fix it for me. Even...

I purchased a Sirius Sportster unit from best buy on 3/12/06 including the installation, car kit, extended warranty, home kit and all the total was $349.67. Approx two weeks ago the unit quit working and I thought no problem, I bought the extended warranty so I'll go back to best buy and exchange...

First of all, the camera I ordered advertised for $239 on their website. Well when I checked my billing statement it said the camera was $259 plus shipping so it came to $278. That was about the same price as everywhere else so that didn't really bother me. They said the camera should ship in 3-4...