Fraudulent Charge

ComplaintsFinancesMNI Credit Report Monitoring

Complaint

0
A. Maurelli
Country: United States
I recently realized that I was being billed $12.95 from MNI Credit Reporting on a monthly basis.  I have NEVER used an online reporting tool for my credit score.  Even scarier, there seems to be hundreds of complaints regarding this company throughout the web.  After calling them and being put on hold for over 30 minutes, I decided to try again with similar results.  It appears that this company steal your information, and then you can't reach them to cancel the billing.  If the charge is recurring your credit card company can not get your money back - they deem it as user negligence.  Proceed with MNI and FreeCreditReport.com with caution - They are a slippery group of thieves!

Comments

  • 0
    tj
    Most complaints against companies like this are that they deceptively market free credit reports, then sign you up for monthly fees.  Since this is what they intend to do, they will also do it even when some other person may have requested a free credit report, but they make an account error and take your money.  They are used to evading disputes, since they expect them, so they will happily take your money as long as they can as well.

    Do not restrict your attempts to get your money back through your bank to just phone calls.  Both your bank and this scammer have nothing to lose as long as they can assume you will just give up once confronted with their refusal to return your money.  In economic terms, they know it isn't worth it to you or anyone else to sue them, so they can ignore you.  Raise the stakes in this cheap game of chicken.

    Send in your dispute of fraudulent charges IN WRITING.  That is essential to invoke your FCBA dispute rights.  Then treat the fraudulent charges as what they are:  fraud.  File FTC complaints, state AG complaints, BBB complaints, and an OCC complaint against your bank for failing to investigate your dispute.

    While you are at it, find another bank.  You need a bank who protects your money, not one who hands it out to anyone who asks for it.  Consider credit unions, since many of the larger banks are messed up.


    "First they ignore you, then they laugh at you, then they fight you, then you win." - Mahatma Gandhi
  • 0
    tj
    Also file a police report for credit card theft.
  • 0
    tj
    BBB report.  Rated F, for 18 complaints unanswered.  No information on what those complaints were, but you don't get 18 complaints for nothing.

    http://www.seflorida.bbb.org/businessreport.aspx?companyid=92014255

    Since they are in Florida, contact the Florida Attorney General Economic Crimes Unit.
  • 0
    Vicky Kelly
    Oh my, I JUST found a charge by this company on my account.  I am unsure of what to do other then contact my bank tomorrow.  I have no idea of what to do about this.  Other then close my checking account & reopen a new one later on.
  • 0
    wanda burt
    i've been charged for 3 months $14.95 each month that i didn't request or give permission for.how do i contact these people by phone.lilmisty1@yahoo.com
  • 0
    PJ-Texas
    I too was charged $14.95 for something I did not order, nor ever heard of.
    I have no clue as to how these people obtained my credit card number, but
    I had my card cancelled and got a new number, which was suggested by my card
    company.  I know I did not order this.  The phone number listed on my charge
    was  -   1-866-883-3309,  don't know if this will help anyone but I thought I would give it out.
  • 0
    Dee
    Thanks to you 'guys' for your information. My son was duped into this and we're trying to get rid of the $14.95 charge. We're using all avenues available.
  • 0
    Yuki
    Me too was charged $14.95 for something that I did not order. I have a same situation like someone named PJ from Texas. Same phone number listed on my charge. (1-866-883-3309)
  • 0
    kenny plemmons
    MNI CREDITREPORT CO>  Took out a payment of $14.95 on the 10th and 11th of december.I just e-mailed them.  I did not give them the right to do so, but the card they are charging is issued from the state of mo.  Mo will go after them.. Do not trust this company
  • 0
    Janet from Texas
    Try 1-866-883-3309
  • 0
    Janet from Texas
    I called free credit report.com at 888-829-6560 for three days. Each time they said I did not have an account with them. I saw PJ's from Texas comments with a # of 866-883-3309 and tried that. They identify themselves as freecreditreport.com and immediately were able to find my account. What a miracle! I think their tactics are to put you off for as long as possible and get that $14.95 charge as many times as possible. I have cancelled after much cajoling to get a free month or a reduced rate.
    Good luck to you in your quest.
  • 0
    wot90s
    1-10-10
    yea, just checked my bank online, they have robbed me of 14.95.
    looks like we should be able to go after them for bank fraud.
    If everyone would do that perhaps they would lose enough money we could close them down.
  • 0
    WOT90S
    i just spoke with rep and raised he... . told them to post to their computer records not to ever charge me again, unless I spoke to them directly.
    Of course, I know that wont happen, but just had to make their day.
    Also told them I wanted a refund for the 35 dollar NSF from my checking account. Said I would have tospeak with superivsor about that. I think we should all just call and raise cain with all of them, make them earn their money, cause friction and then hang up.
    we should create havoc with them like they do us.
  • 0
    kb
    I also have been charged $14.95 per mo. for 3mo. of serice that i did not request. Called 886-883-3309 4 times to contact the fraud unit. Have yet to get thru. It makes me wonder. Next call is to the A.G.'s office
  • 0
    ed k feb 20th phila
    i went to use free credit report 7 day free trial and was charged 29.95 for a triple credit report scan. i had no clue i was ordering. this company is a scam and a bunch of crooks. we all need to contact the BBB for help and share our complaints to put these scum sucking weasels out of bussiness. hey kb any luck with the AG office.
  • 0
    LIN
    I just discovered an unautorized charge to my account! Warning...this is still going on!
  • 0
    Jason
    They just took 14.95 out of my account im changing my card number now
  • 0
    Denise
    3/8/10 -- All of the above complaints seem to be in connection with charges from bank accounts, but my $14.95 charge was on my credit card.  Someone fraudulently obtained my credit card info., name & address & ordered a credit report.  There was one other charge for a purchase on my credit card.  I cancelled card immediately and am looking into putting a fraud alert on all credit.
  • 0
    KS
    I just discovered today the same problem as everyone else with this company. $12.95 a month for over a year.  i have never ever used this freecreditreport.com nor have any idea where they have obtained my information. I was curious to see if anyone has gotten their money back, my bank will only reimburse me for 3 months.
  • 0
    KP
    The first post here was July 2009, and this is now July 2010. It's still going on!

    My bank called me today for an "unusual transaction". I did the online fraud check, and there was an odd $1.00 pending authorization that had been declined from MNI*CREDITREPORT.COM. I've never heard of them.

    I know all about the credit scams, but until now I thought that was somebody opting in without knowing any better. Apparently they'll just sign up random people! No idea where/how they got my information.

    (TIP: The only actual "free" credit reports are from the FTC sponsored annualcreditreport.com -- just FYI.)

    The only time I used the card this month was for an order with Tigerdirect, eBay (Paypal), Monoprice and Woot -- none of which try to "gotcha" with a credit check scam. Those are all above-board companies, nothing was unusual at checkout. No funny checkboxes or offers for extras.

    Now I don't have my credit card for 10 days, account is closed. Sending a new card. Have to update 2-3 recurring charges, too. What a nuisance.

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