Fraudulent Charge

ComplaintsFinancesMNI Credit Report Monitoring

Complaint

0
A. Maurelli
Country: United States
I recently realized that I was being billed $12.95 from MNI Credit Reporting on a monthly basis.  I have NEVER used an online reporting tool for my credit score.  Even scarier, there seems to be hundreds of complaints regarding this company throughout the web.  After calling them and being put on hold for over 30 minutes, I decided to try again with similar results.  It appears that this company steal your information, and then you can't reach them to cancel the billing.  If the charge is recurring your credit card company can not get your money back - they deem it as user negligence.  Proceed with MNI and FreeCreditReport.com with caution - They are a slippery group of thieves!

Comments

  • 0
    Fed Up
    webmaster@mightynet.com

    itengineers@creditreport.com

    These two sites are registered as the domain keepers. Send them a few unsolicited emails and let them deal with the traffic like we have to.
  • 0
    DL
    its july 29th and just found a charge mnicreditreport.com that was not authorized by myself at all something needs to be done about this and the internet is suppose to be secure obviously this is;nt true!!!!!
  • 0
    SMITTY
    I AM HAVING A $12.95 charge on my account and bank helped till now to erase but they want me to close account;  how is this going on and to so many people
  • 0
    Hopefully okay...
    I was an idiot and didn't do my research before signing up for www.creditreport.com, but realized my mistake immediately and called in the next day to cancel.  The person I spoke with was extremely rude-talked down to me, breezed by my cancellation confirmation number right before I was going to hang up, and had absolutely no customer service skills.  Luckily, I did get a confirmation e-mail as proof that my free trial account has been canceled so I can dispute any charges they my try to sneak in in the future.  Hopefully no charges will be made by them down the road.  

    On another note, and I'm not sure if it is related to this scam of a "company," but after I signed up with www.creditreport.com, I got two fraudulent charges on my Amex-one for $4,000+ from Japan, and then $15 from Great Britain.  Good thing the fraud department called me to verify before approving.  A new card is being sent, but with www.creditreport.com having all of my personal information, I wonder if this is just the tip of the iceberg.
  • 0
    Me2
    Happen to me too. Clearly they have stolen our Credit card number. I wonder what we all have in common? I used my Amex card to get gas at the pump (Turkey Hill) and at Olive Garden the day before the charge appeared on my statement.
  • 0
    JW
    Same thing just discovered a $14.95 charge to my account, how is this able to continue for more than a year? Will be filing FRAUD complaint with FCC, State AG, BBB and OCC.
  • 0
    lala
    they start off with a $1 billing, then go up from there. I believe!! i look at my cards online once a day to make sure every thing is going threw that needs to and noticed this charged. I was'nt going to worry about $1, but though i should at less look up the phone number.GOOD THING I DID!!!. i went to the bank and changed all info... so should you...

    * feel like people are trying to do a scam at ever corner*
  • 0
    VA Clover
    I too was charged the 14.95 fee...  luckily my credit card company took care of it for me.  I called the 1-866-883-3309 and they asked for my credit card number (which I gave to them before thinking about what i was doing).  Then they proceeded to tell me that I would have to call back when "corporate office" was open.  I called back and "corporate" asked me for my social security number and dob!!  What is wrong with these crooks.  I was stupid the first time, but they weren't going to get me again.  I asked them to remove the charge, they said they couldn't until they got all my info.  I hung up, called Capital One and they took care of it.  Later, someone tried charging $2400 worth of internet purchases to my credit card!  Capital one put a freeze on my account after they contacted the company that is suspicious.
  • 0
    fred too
    it happend to us all the same as above, card number, dob, ss number. Gave them nothing. cancelled the credit card, called our bank to keep them on top of it.

    How come thay cannot be stopped!!!!!!!!!!!!!!!
  • 0
    jack
    I used my card to help my son get a copy of his credit score. It said if it would not give him that information, it would not charge my card.  Well, it said there was no score to report so why are they charging my card?
  • 0
    SoCalGal
    CreditReport.com
    1-866-883-3309 x207 Fraud department direct line.

    They say what happened to me was "someone" got my CC number and ordered a report to see if the number was current and active.  They asked for my last 4 of my SSN and the numbers did not match the numbers in their computer system.  That means "someone" has my CC number but not my accurate SSN.  They explained this is a form of fraud and recommended I cancel my CC number immediately, which I did.  I got a promise that the $14.95 would be credited as well.
  • 0
    masd
    It sounds like we all may have PayPal in common. I'm going to cancel my PayPal account too as an extra precaution. MNICREDITREPORT.com (never heard of them, never authorized any services or charges) I called my bank and they canceled my card and are sending me a new one, as well as going to try to remove the charge.
  • 0
    Joan
    Got up this morning and found a charge of $24.95 on my checking account. I have never signed up for their service.  I contacted the company and the representative quickly started to ask me for my SSN and DOB neither of which I gave them.  I demanded to speak with a supervisor.  After speaking with the supervisor I was given the phone number 866-883-3309 to cancel the service.  When speaking with who I guess is the cancellation department the man again tried to get identifying information.  I provided them with my name only and I was told the service would be cancelled and my money would be refunded.  I also contacted my bank and I am going to receive a new card and account number.  I have no idea how this company obtained information.  At no time did I ever visit there website and sign up for any type of service.
  • 0
    AP
    We have never visited their website,ever, yet our cc statement shows a charge of $14.95 in September and OCtober. Called my cc company, fraud dept got MNI on the line and said I opened an account with them. Well, that cc has been unused and locked in a safe for a year! After finally giving my birthdate and last four digits of my social security, they said those didn't match what they had on file, so the charges were canceled. What a piece of fraud!
    We canceled the credit card, and reported the incident to our state Attorney General fraud department.
  • 0
    fsp
    I had the same problem!!! this is really awful and infuriating. and illegal. they should be shut down.
  • 0
    metoo
    This is ridiculous! I got the same answer as SoCalGal. I'm waiting for my credit.

    I was told it was fraud. I asked if it was someone from their company who stole my credit card number. Answer was "No."  I asked if they were able to link my cc# to whomever was trying to get services from them by using my cc#. Answer was "No" and they would have to do an investigation to see. I told rep I would call back to get the information. Rep made it seem like I was so careless about my cc#.

    Number I called:
    1-866-883-3309 x207 Fraud dept direct line
    Their legal dept:
    818-698-8091
  • 0
    another victim
    MNI Credit Report  866-883-3309
  • 0
    Mandi
    Ok, I am placing this message up at the top bcz I see the heartache that everyone is suffering from. I called FreeCreditScore.com and was billed from MNI Credit Report. Don't get confused. It's a scam so it's going to mislead you. Even if you don't have your cancellation# you're not helpless. As long as you have the credit card# you used initially, you're fine. Be sugary sweet. Call 866-833-3309 (as others have posted) Say that you HAD called MNI, (don't mention FreeCreditScore, bcz MNI appears on your statement. Tell them they MUST reverse the charges. The person you speak with will only be able to reverse one month's charges- ask to speak with the manager (after you get the cancellation#.) Manager is x212. Ask her to reverse ALL CHARGES and disable your information. Tell her you're husband will kill you for the $ spent, or you won't have food to eat. Seriously.
  • 0
    hmb
    Can't believe this has been going on for this long...

    my husband and I set up a checking account to use strictly for vacationing.  We set the account up months ago and have only had $5 in it, planned on putting money in it and using it in January when we go away.  We have never used either of the debit cards, only thing we did was activate them when they came in the mail then locked them away.  I was shocked when I got an email from my bank letting me know this account was almost $100 overdrawn because of two $14.95 charges from this company on top of $35 overdraft fees for each.  We called the fraud dept of our bank, didn't bother trying to contact the company ourselves.  Our bank refunded all the $$, filed a fraud claim, and sent it to their investigation dept.  They also told us there were 3 other attempted charges from that company that were declined.

    We've never used that website or the card that was charged... makes me wonder how in the world someone got my husband's information.
  • 0
    Stewart
    Before I found this site I droped a line to FDIC. I'm only out $30.00.  But I don't care if the shut the bank down. No authorization at all.
    I never even used the card -- except to close the account on them.

Post a new comment