phone scam
Complaint
Judy
Country: United States
I found this complaint on-line and my scenario was exactly the same.
I received a call with a recorded voice saying the call was from "Card Services" telling me that I needed to "act now to save money on my credit cards or the offer would expire." Then I was given an option to press a number to be connected with a live operator and the option to press another number to stop receiving any more "notifications". I pressed to speak to the "operator" to ask why they're calling me since I am on the Do Not Call list. She hung up on me immediately. I tried to call the number back, but the number I tried was disconnected.
I received a call with a recorded voice saying the call was from "Card Services" telling me that I needed to "act now to save money on my credit cards or the offer would expire." Then I was given an option to press a number to be connected with a live operator and the option to press another number to stop receiving any more "notifications". I pressed to speak to the "operator" to ask why they're calling me since I am on the Do Not Call list. She hung up on me immediately. I tried to call the number back, but the number I tried was disconnected.
Comments
I then decided to inform him that I did not have ANY credit cards and I did not understand why he was calling me. His response was that it was probably someone else in my home. I told him that my husband also did not have any credit cards. He then told me it must be someone using my phone number for their credit card and that he was going to look into that for me.(Wasn't that nice of him) He ended the call shortly after that.
Also the local number that he called from was very similar to my own phone number, in fact only the very last digit was different. I tried to call the number afterwards and it said that it was no longer in service. HMMMM!
When I answered, a voice recorder came on and stated this is my last and final reminder to pay blah, blah, blah and several notices have been sent to my address, which i don't recall. So i pressed "1" to speak to the representative. He said, "Did you press '1' to lower your rates?" I said that i don't actually think i have any accounts with them and wanted to verify in case i was wrong and did have an account. The man immediately apologized and said i would be removed from the list. I tried to keep asking questions but he hung up and i don't know how to contact that company back.
I tried googling the service and found this scam comments. Thank you.
702-232-5103, 5/13/2011, 8:07 AM 817-802-7496, 5/25/2011, 1:57 PM 877-202-5429, 6/2/2011, 12:53 PM 901-248-7080, 6/3/2011, 2:21 PM 978-570-2339
Legitimate businesses don't constantly change their names and phone numbers and pull down their websites when the FCC or an AG comes calling. Legitimate businesses covet lasting relationships and referrals from satisfied customers.
A lot of the call complaints result from rude and crude callers who may well also be victims of the scammers. What if these are not employees like James (12/09) but rather are phishers who have bought into what they thought was a sweet array of untraceable technology and unlimited marks, but who now realize their success rate isn't what they expected? Hurling profanity at the expense of the "good name" of Credit Card Services might be the only revenge they can get. And if they are tied in to the robocallers from remote locations or cell phones, monitoring by the Company would be difficult.
I've got 3 fake credit cards and ID's ready for the next call (see Sean 12/09). I now know not to mention the "Do Not Call" list, except in a favorable light, as in the protection it affords against calls from those with whom I don't have a previous business relationship. I'll be trying to best the top stall time of 18 minutes.