phone scam
Complaint
Judy
Country: United States
I found this complaint on-line and my scenario was exactly the same.
I received a call with a recorded voice saying the call was from "Card Services" telling me that I needed to "act now to save money on my credit cards or the offer would expire." Then I was given an option to press a number to be connected with a live operator and the option to press another number to stop receiving any more "notifications". I pressed to speak to the "operator" to ask why they're calling me since I am on the Do Not Call list. She hung up on me immediately. I tried to call the number back, but the number I tried was disconnected.
I received a call with a recorded voice saying the call was from "Card Services" telling me that I needed to "act now to save money on my credit cards or the offer would expire." Then I was given an option to press a number to be connected with a live operator and the option to press another number to stop receiving any more "notifications". I pressed to speak to the "operator" to ask why they're calling me since I am on the Do Not Call list. She hung up on me immediately. I tried to call the number back, but the number I tried was disconnected.
Comments
I had to laugh because that person is probably in the best place in her life....working her dream job. And if she isn't, she won't be advancing anytime soon I'm sure.
I tried to call back so I could let a supervisor know and the options were to put my number on the do not call list or speak to a live person. When I chose #2 to speak to a live person, it repeated the question. I then used one of my other phone numbers, because I have several numbers (work from home).......And when I chose to speak to a live person, it went to voicemail and the mailbox was full.
The number that came up on my caller i.d. was 407-476-5680.
This telemarketer should be fined out of the business! I understand it can be a challenging job.....being rude doesn't help. I would love to know the actual companies' name, so I could let them know about this terrible employee. I'm sure they will find out soon, if they don't already know.
How do they get your number? Easy....they simply do computerized random dialing until somebody answers, then deliver the computerized message "press 1 to speak to a representative of Credit Services to lower your monthly payments" and then a real human shows up. It must be a very low cost way to get prospects, and it ought to be illegal. I wish I knew how to put these people in jail!
I have tried all kinds of strategies to frustrate and scare them, but nothing seems to work. As soon as you ask them something they don't want to answer, they hang up. I have pushed one and when the person answers, I give them a name stating I am with the Federal Bureau of Investigation. That one is funny, because they can't hang up fast enough. Trying to keep them on the line is fun too by playing dumb, but not if it is on your cellphone and you are using your minutes up. I have called Verizon, but they seem like total dummies on this issue. The State attorney general wants them badly though.
I have tried all kinds of strategies to frustrate and scare them, but nothing seems to work. As soon as you ask them something they don't want to answer, they hang up. I have pushed one and when the person answers, I give them a name stating I am with the Federal Bureau of Investigation. That one is funny, because they can't hang up fast enough. Trying to keep them on the line is fun too by playing dumb, but not if it is on your cellphone and you are using your minutes up. I have called Verizon, but they seem like total dummies on this issue. The State attorney general wants them badly though.