phone scam
Complaint
Judy
Country: United States
I found this complaint on-line and my scenario was exactly the same.
I received a call with a recorded voice saying the call was from "Card Services" telling me that I needed to "act now to save money on my credit cards or the offer would expire." Then I was given an option to press a number to be connected with a live operator and the option to press another number to stop receiving any more "notifications". I pressed to speak to the "operator" to ask why they're calling me since I am on the Do Not Call list. She hung up on me immediately. I tried to call the number back, but the number I tried was disconnected.
I received a call with a recorded voice saying the call was from "Card Services" telling me that I needed to "act now to save money on my credit cards or the offer would expire." Then I was given an option to press a number to be connected with a live operator and the option to press another number to stop receiving any more "notifications". I pressed to speak to the "operator" to ask why they're calling me since I am on the Do Not Call list. She hung up on me immediately. I tried to call the number back, but the number I tried was disconnected.
Comments
https://www.ftc.gov/news-events/press-release ... legal-automated
1. Answer the call
2. Put it on mute
3. Wait until they hang up
Repeat until they stop... Took about 10 continuous calls, nothing since...
This keeps them busy so that they aren't doing it to someone else and also charges them for the calls.
An alternative is to give them bogus info :) I started out this way knowing that no card issuer would ask for info and that visa/mc/Amex wouldn't do this either... They started out backwards asking for the largest balance on a card, card type, then expiration date, then card numbers after saying a single number. I had to resist laughing. They will tell you whatever it takes to make you believe they are legit. Amex isn't associated with card services for instance, but they told me they are a mix of visa, MasterCard,Amex and discover... Ha, that would be the day... You can catch them in lies if you know what to ask... Just don't give your real info out. Give them crap so that it slows them down... Don't get angry/upset or you'll feed them to do it more...
I plan on razzing my congressman about it. Maybe I can shame him enough to act on the problem.
Notice this cardholder services hiding “LI” in their ad title line.
LI = lower interest = “Rachel/Bridgett/Carmen at cardholder services”.
Melissa 321-800-5151
http://orlando.craigslist.org/sls/5511971531.html
People actually do this for a living?
http://phoenix.craigslist.org/wvl/sls/5758931243.html
Is . . . .
Golden Financial Service
2954 Kirk Rd. Lake Worth, FL 33461
http://newyork.craigslist.org/stn/sls/5752951211.html
Is . . .
The Debt Management Group
2653 Coney Island Ave, Brooklyn, NY 11223 · (800) 667-3328
http://orlando.craigslist.org/csr/5761254769.html
http://orlando.craigslist.org/sls/5761120455.html
Under investigation
Their web site is http://creditCardServices.com/. There is no phone number nor address listed on their web site.
The caller pressures me for a credit card number and expiration date several times in order to drop my credit card rate to 5%. After I tell him I never give that info over the phone each time as an answer, he makes fun of me for acting like a female (I am female) decision maker. After about 5 failed attempts to get my card number, he hangs up.
Next step for me is to fill out the FTC complaint form (yum yum yum).