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Complaint

0
Syed Ali
Country: Saudi Arabia
Dear Sir

I am using mobily phone, i want to charge internet package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. Worst services in future i will disconnect mobily and go for Sawa.

Regards

Comments

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  • 0
    اسوا شركة بالعالم
    والله انى كرهت الموبايل عشان الشركة دى افففففف على دى شركه
  • 0
    SULTAN GANI  ABDUL MAJEED HASSAN
    Dear brother, Assalamu alaikum. I   am a regular customer of mobily since  its starting time. for the past one  month i am receiving a mesage from 6290 and
    deduct SR. 3/= per week from my a/c. i dont know the reason. but  mobily customer service no more response. please try to solve this problem. Thanks.
  • 0
    Liju
    I  always receiving One  message from 9025 and also deducting my credit [.66 Sar] . PLease help me for  removing this message from my service

    Liju
    966562169160
  • 0
    Riyaz
    I had seen so many complaints above & understood that how much panic is mobily service. Any way, If mobily is not able to handle all this then i will request to them kindly sell out this buisness aur jo paisa mile uski gajak khalo.

    Thanks,
    Riyaz
  • 0
    Mubashar Abbas Syed
    My Mobile number is 0561369559.
    Every week, SR 12 is contineously deducting from my account. Please solve this problem. I have made complaitns so many times but no body is listening. After two to three days I start getting message that the last call cost SR 12 from your account and then my total balance become less excluding SR 12. This never happened in rest of the World.....Why it is happening in your system.
    Solve the problem Immediately please otherwise ofcourse i will change my phone to another service and will tell my network not to go for this stupid service.
  • 0
    Gotto
    Uninstall Nimbuzz!!
  • 0
    hajimohamed
    skill2thrill:http://mobi.skill2thrill.com/mp/maxitext?uid+nrifflawdikte4
    this message comes and am deducted 12 sar
    whats dis how to disable this plz help my no. is 0567643741

    advice will be appreciated

    message from  sender 6563
  • 0
    MOHD AFZAL NADIM
    I am Md.Afzal Nadim my mobile numeber 0543938528 my problem is my balence is auomatic dedected 16 riya .before days three three riyal today 10 riyal.and not be contacting to customer care.pls solve my problem.
  • 0
    ARNOLD
    I buy a Mobily Broadband@Home Wimax. I'm in Jubail... I want to pay my bills but Jubail Mobily branch is not accepting the payment.....Your service is not good... Suppose to be all payment must be accepted on all Mobily branches. Will you take a proper solution for this problem.... Or else there will be no subscriber will buy your modem ... You're an internet company, you should have a sophisticated and up to date customer service and payment service that should be link to every branch here in Saudi.
  • 0
    Salih Shamanda
    i'm receiving the following message:
    http://212.100.198.251/FahidContent.....
    and deducting S.R 5 from my balance daily.
    Please Help
  • 0
    A.Abdul Malik
    Sallam,

    Please be informed that on 24-01-2011 I have recharged for 100 SR in my mobile # 0567589925. At around 9:24pm I have send a message as UNSUB 1G to mobily center but I havn't received any message in respect of deactivation of previous bundle but I send a message at 9:27pm, 9:28pm & 9:34pm as SUB 1G to mobily center but till now I didn't receive any message regarding activation of internet bundle. However, when I send a message at 9:34 pm immediately mobily center deducted SR. 100 from my mobile. but till now internet bundle was not activated even though the center deducted SR.100.

    Since yesterday onwards I was calling 1100 which was totally not responding where you are totally disappointed your valid customer.

    Therefore I humbly request you to activate internet bundle immediately without any further delay & expecting your reply or call.

    Regards
    A. Abdul Malik
  • 0
    hisham ahmad
    | 1 reply
    Hi everyone if anyone have any questions about ksa mobily then don't hassitate to ask me.Send your questions on my email hishamahmad007@gmail.com or boy.magic17@yahoo.com.i will reply as soon as it's received.
    • 0
      ahmed mohd azgar replies to hisham ahmad
      i transver money to india and my amount is detect from my amount but there not receive money
      and i ask custemer care they telling that we send from here but there airtel problem ask airtel what is this yaar i cannot under mobily service
  • 0
    hisham ahmad
    Hi if anyone like to ask any questions about Saudi Arabia's STC, Mobily and Zain networks then don't hesitate to ask me. You can send your questions on my email hishamahmad007@gmail.com or boy.magic17@yahoo.com. I answer your questions as soon as it's received.
  • 0
    Shaik Afzal
    I want to deactivate the Rydh pray service, I tried many time to customer service but nobody attened my call
  • 0
    Rizwan Akhtar
    i get message 6979 ans 3sr dedect every time , disactivte this service my mobile number is 0564784735
  • 0
    kapil dangi
    Dear Sir,
    i was just scartching the mobily recharge card the the recharging code number got damaged so please advise me how can i get that recharge number?

    thanks
    kapil
  • 0
    tariq saeed
    i want internotional favorite number one expet and 2nd not expet.my no.0561403191
  • 0
    Mohammed Ibrahim Bellur Hammabba
    My mobile no. 0540874381 & I am mobily internet subscriber.I think my internet amount SR 100 was closed,so when ever I am using my internet,amount from my sim was getting deducted.So, I recharged with SR 100,But it is deducted for Internet roaming service. Pl. transfer the above said amount for my internet package.

       Thank you sir,
  • 0
    Maqueeb Alam
    I am useing Mobily. Every week I get on push message saying that download from this link  and cut 5 SAR every time i receive this message.  nonsense!thing when I call the customer care and they dont pickup the call.dont use Mobily it will eat your money!!
    My advice to any newcomers NEVER BUY Mobily
    my Mobile No. +966-0565318761
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