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ComplaintsTelecommunication Servicesmobily

Complaint

0
Syed Ali
Country: Saudi Arabia
Dear Sir

I am using mobily phone, i want to charge internet package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. Worst services in future i will disconnect mobily and go for Sawa.

Regards

Comments

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  • 0
    ALI
    | 10 replies
    I TRY TO CALL CUSTOMER SERVICE BUT NEVER I CAN GET ANY AGENT ON OR ONEC GET AGENT ON LINE THEY ASK TO CALL AFTER 30MIN OR 45MIN BCOZ THERE CANT LESTINE MY VOICE.. PLEASE IMPROVE CUSTOMER SERVICE..
    • 0
      ben replies to ALI
      | 4 replies
      mobily - one of the worst mobile service in the world.
      Please change ti zain
      • 0
        mayis replies to ben
        | 2 replies
        +966562121784 user details
        • 0
          Abdellatif replies to mayis
          I charged to Internet today but not working Id 2031112325
        • 0
          tido replies to mayis
          Dick
      • 0
        Ali khan replies to ben
        3 days ago very poor network what is this
    • 0
      omar sarkwat replies to ALI
      I have problem with my phone I call three bout never call  me back now I have no phone no service I am still waiting for three to call me back my no is 07883379747 it das not work in  morocco I need the phone  to work I reali need helpe
    • 0
      ali raza replies to ALI
      | 1 reply
      Ali raza
      Blocket my sim card
      • 0
        ali raza replies to ali raza
        Plas opne
    • 0
      Sarhad ali shah replies to ALI
      Www cord mobily
    • 0
      This mobily network is a bloody [***] off replies to ALI
      Bloody stupid net mobily
  • 0
    HAROLD
    Im not using mobile but suddenly i received deduction message from mobily so i try to call cuistomer service but their system directuing me to other services very stupid and very bad experience i was very disappointed..WHAT KIND OF COMPANY YOU HAVE.
  • 0
    Ali
    | 1 reply
    I get the same problem as Harold. I get Random text messages and Mobily cust 3 SAR every time i receive this message. What nonsense! And I call the customer care and they cant stop it..so what am I supposed to do...just sit back and watch messages come in and eat all my money!!
    My advice to any newcomers NEVER BUY MOBILY
    • 0
      imran replies to Ali
      ye sits very bad service,i lose my expencive mony all mobily member in his office only time pass,, mobily is bad mobily is bad
  • 0
    Usman Ali
    I get the same problem as Harold. I get Random text messages and Mobily cust 3 SAR every time i receive this message. What nonsense! And I call the customer care and they cant stop it..so what am I supposed to do...just sit back and watch messages come in and eat all my money!!
    My advice to any newcomers NEVER BUY MOBILY
  • 0
    Sued Ali
    Dear Sir

    I am using mobily phone, i want to charge internet package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. Worst services in future i will disconnect mobily and go for Sawa.
  • 0
    purushoth
    | 1 reply
    Dear Sir

    I am using mobily phone, i want to charge internet package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. i wont to activate 100mb enternet connection
    • 0
      Aquib khan replies to purushoth
      To activate 100mb just sent one small message. . Sub 100mb to 1100
  • 0
    navas
    i'm using mobily phone..some day 9 riyal has been reduce from my account.some days 3 riyal has been reduced.i don't know the reason.once i register this complaint.then the customer support officer said it will be ok within 48 hrs.then also 9 riyal has been reduced twice..after that i call to customer service but they didn't reply..sir please what is the reason??
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