Customer Service did not answer

ComplaintsTelecommunication Servicesmobily

Complaint

0
Syed Ali
Country: Saudi Arabia
Dear Sir

I am using mobily phone, i want to charge internet package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. Worst services in future i will disconnect mobily and go for Sawa.

Regards

Comments

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  • 0
    Borhan uddin
    | 1 reply
    Dear Sir,

    I'm using mobily internet 1GB - I recharge it 9th December 2009 but the package finishing soon.. prior complete the month... i want to know... how i can continue the service... calling 1100 customer service represantative... only hearing one music since long in keep me on hold.. no one answering.. i tried many times...
    • 0
      m.imran replies to Borhan uddin
      I'm using mobily internet 1GB - I recharge it 9th December 2009 but the package finishing soon.. prior complete the month... i want to know... how i can continue the service... calling 1100 customer service represantative... only hearing one music since long in keep me on hold.. no one answering.. i tried many times...mobily is bad mobily is bad,,all service employ there time pass ,,
  • 0
    prem
    how do some one go mobiley if no customer responses come. totally kachada
  • 0
    yousef
    are you sleeping in this company...no one to answer!!!!!!!!!!!!!!!!!!!!!!!
  • 0
    Vinoth
    Really this mobily is very big headache is there nobody to ask them question or the management is careless??????????????????????//

    000000-zero-000000 customer support. Better to throw this card and try some other.
  • 0
    NA
    I have mobily post paid and I am fedup paying my bills and no proper customer service at all. I think I should disconnect it and switch it to STC.
  • 0
    dev
    really this is bull [***] .. no body pic up phone in mobliy CC services.. please don't use the mobily.
  • 0
    rashid
    outgoing call not active
  • 0
    avdhesh
    same problem with me.. no answer from mobily care from last 3 days
  • 0
    shahrikkhan
    Dear Sir

    I am using mobily phone, i want to continue internet package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. Worst services in future i will disconnect mobily......
  • 0
    basheer rana
    i am also gettin nonsence message which is not being display while opening it & there is a deduction of 4 riyals each time i get the message.mobily is not ready to provide the solution to the issue just to wait for next 24-48 hours.
  • 0
    basheer
    very poor customer care service.
  • 0
    Murad
    Hi,

    I am facing same problem, i received a weird SMS and wanted to check about it but no use no body answer.

    i started to believe they don't have customer service staff !!!
  • 0
    Javier
    Same thing, nobody cares in mobily.
  • 0
    Mohammad Nadeem
    Every week on thursday  I get on push message saying that download from this link  and SAWA cut 5 SAR every time i receive this message.  nonsense!thing when I call the customer care and they dont lift the call.dont use sawa it will eat ur money!!
    My advice to any newcomers NEVER BUY SAWA
    Nadeem
    050 313 2602
  • 0
    latheef
    dear sir,
     i want to change my mobily package,kindly say us how can change
  • 0
    Malik Amar Hayat Awan
    is there anybody in Customer Care Center who receive our calls
    this is the only problem that i have with mobily Services that whenever we want to take some information from Customer Care by dailing 1100 ni body respond
    kindly improve this.
    Regards,
    Amar Hayat Awan
  • 0
    Malik Amar Hayat Awan
    is there anybody in Customer Care Center who receive our calls
    this is the only problem that i have with mobily Services that whenever we want to take some information from Customer Care by dialing 1100 no body respond
    kindly improve this.
    Regards,
    Amar Hayat Awan
  • 0
    Irshad Shaikh
    I have the same problem as Harold and faiyaz ansari I get messages stating ur 5SR have been deducted and Mobily deduct 5 SAR every time i receive this message. What nonsense! And I call the customer care and they cant stop it..so what am I supposed to do...just sit back and watch messages come in and eat all my money!!
    My advice to any newcomers NEVER BUY MOBILY
  • 0
    Riyas
    sir,
       my mobily daly going one riyal why cane tell him pls
       my number o543209939
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