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Complaint

0
Syed Ali
Country: Saudi Arabia
Dear Sir

I am using mobily phone, i want to charge internet package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. Worst services in future i will disconnect mobily and go for Sawa.

Regards

Comments

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  • 0
    sibil paily
    respected sir,
    i am sibil paily, i need mobily internet downloading {100 mb} please help
    my mobile no -0595815654
  • 0
    Saamer
    I activated the "Special Hala International Package" and I gave them one number as 'favourite' and after three days they have barred calls to THAT number ONLY.
    Like what the hell man? You dont want me to make any discounted calls to that number, I could understand but dont BAR all call to that number!
  • 0
    Marasigan Santos
    I have deposited SR 500.00 for roaming and its more than 3 months from time informed then that i want to refunded my deposit.
    Received text message saying that i have to collect my refund at Tahialia branch.
    to my surprise "'MOBILY Tahlia supervisor told me that they don''t have money and they will call me when they have the money.. (visited Thalia branch 4 times and experience the Que of not less than 1 hour.......
    I my calling the higher management to look at this complain as there may be a thousand like me...  Thanks
  • 0
    rehman
    looking busy doing nothing.

    very Meskeen service
  • 0
    saqib
    i have never seen such a worst services of telecom like that of mobily :( some times it is really very annoying !! i received a message from 6290 and the message cant be displayed and it takes my 3 riyal balance , i again received message from 6290 :) and it again took my 3 riyal balance .. doesnt it looks like so funny ? is it telecom company ? and then you will never find customer care / services . I am going to switch over sawa ......
  • 0
    HAROON AL RASHEED
    Dear Sir

    I am using mobily phone, i wand to cencel my islamic messege package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. my mobail no 0569451108

    Regards
  • 0
    Mohamed Aroos
    i'm using mobily phone..each 1 time 6 riyal three time  18 riyal has been reduce from my account. i don't know the reason.once i register this complaint.then the customer support officer said it will be ok within 48 hrs.then also 3 riyal has been reduced twice..after that i call to customer service but they didn't reply..sir please what is the reason??
  • 0
    s.m.ziaul haque
    salaam alaikum,

    sir i want to deactivate the service of wall paper's, it is coming from 6290, by down loading the given link we get the wall paper from NATTA. for each message he is deducting 3 Sr/- per message from my balance.so i want to deactivate or unsubscribe this
  • 0
    shafiyulla
    skill2thrill:http://mobi.skill2thrill.com/mp/maxitext?uid=ncn66lagi1yz6
    this message comes and am deducted 3 sar
    whats dis how to disable this plz help my no. is 0563008316
    advice will be appreciated

    message from  sender 6563
  • 0
    zamir
    your call center no not responding all times there are very poor serrvice of our call centers
  • 0
    ARIF KHAN
    Respect sir.
    I am used Mobily but this mobile is not deactivate my service ever message I am de.3rs I want to deactivate this service plz do.

    Thank u
  • 0
    abdul kaader
    sir;
        i have ring tone i want deactive that service how i dont now so please help me
  • 0
    Sardar Abdul Mannan Khan
    Dear Sir,

           Salaam,  I am using mobily sim, i want to need internet setting    when i call 1100 or sms "2" send 1100 nobody reply or answer. I do not know what is he problem with mobily customer service, i try continue 2 day no body anwser.
  • 0
    Sardar Abdul Mannan Khan
    I m trying to call mobily customer service before 2 days but they are not giving any response, my mobile no is 0547062567. y he r not response? I need internet setting.
  • 0
    nestor
    why mobily cut the recharge load from my account, i reload 10sr, after 4hrs, all my recharge load was eat by your network. can you pls. see this scam into your network? hope you can do something about this. ty. my no. is 0569448189
  • 0
    mr.sayeed
    i try to call customer service but never tallk any one plesea give me new number for customar center i have been a problem
  • 0
    mohammad irfan
    sir
    this is to inform you that i have lost my mobile today 22-12-2010.
    my no. is 0563505390.so please switch off this number so that nobody will miss used .
  • 0
    Syed Mansoor
    Dear Sir

    I am using mobily phone, i want to recharge internet package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. Worst services in future i will disconnect mobily and go for Sawa.
  • 0
    Syed
    It is more than six(6) times that automatically SR 12 is being deducted from my balance. I complaint it several times and no body is fixing the problem. This indicate that you want your customers to run away from Mobily and go for other packages, is this what you want. Please refund my SR 72 (6x12 = SR72) back to my balance amount and please fix the problem. This is customer service which keep you in business.
    And no body is picking up your 1100, promotiom tape is running, what is this. My Mobile # is 0561369559
  • 0
    John
    i always receiving this message from 9025 http://89.107.8.150/ksaE.asp?1048966568626004 and keep on deducting my account. PLease help me removing this or disabling it.

    John
    966568626004
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