Customer Service did not answer

ComplaintsTelecommunication Servicesmobily

Complaint

0
Syed Ali
Country: Saudi Arabia
Dear Sir

I am using mobily phone, i want to charge internet package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. Worst services in future i will disconnect mobily and go for Sawa.

Regards

Comments

123...272829303132...33Next
  • 0
    sheerazi
    DEAR
    Nobody anser on help no 1100 ??? totally time is wasted ???
    Pls do the needful , if you want that customer satisfied with mobily.
  • 0
    nohammad anzaar alam
    dear sir                                                                                                                                                                                                                

          im using mobily  what happened mobily company  iwant to blackberry packag but he give Roaming service i don"t want to  roming sarvice i need  blacberry internet packag. so please help me
  • 0
    jerson
    Mobily promos are advertised and Iam one of the victim of this promos. I purchased the package of 333 riyals good for 3 months services as per thier wisely approach. Its bad to say that until now the sim card I purchased does not activated and times consumed when you call the costumer services center because no one can help you to solved your problem at all instead the answering machine will be the only sound you will be heard and non sense of help they can do. This stupid and bad habitual of mobily employee should stop by mobily high management if existed.. Please wake up ...
  • 0
    Sameel
    I only need mobily for 1 fu***** month he says no we can't do 1 month I say ok wheni get home speed is. 050 MB/s stc 200 mbps
  • 0
    SITARAM SHETTY
    Dear sir I am bay mobily intarnet card but is not working
  • 0
    UNANIMOUS
    I newly purchased mobily Connectt 4g Modem and Paid 150 SAR for the 5GB Package for 1 month.
    I consumed all 5gb within 15 days and ignorently re charged for another 150 SAR on the same day of consuming last bit of data. But I wondered that neither the connect was renewed or rather I could connect to the internet, BUT SAR 100 WAS DEDUCTED JUST IN A MINUTE OF TIME FOR NO REASON. THE BALANCE WAS JUST 50 SAR. THIS IS HOW THE SERVICE IS. WHEN I CALLED THE CUSTOMER CARE THEY SAID IF YOU CONNECT BEFORE THE ACTIVATION NOTICE 2.08 SAR PER MB WILL BE DEDUCTED AND THAT IS WHAT HAPPENED.

    DO NOT BELIEVE FALSE ADVERTAISEMENTS AND OFFERS - PLEASE READ THE MANUALS AND USER AGREEMENTS BEFORE JUMPING INTO ANY DATA BUNDLES. I PAID 250 SAR FOR JUST 5GB AND NOT ABLE TO USE THE REMAINING 50 SAR ALSO
  • 0
    Tayyab Shaheen
    Aslam-o 3lykum

    Im afraid of recharging my sim account because in the mrng at 7:47 I recharge my mobily accoun after 15 minuts I got a notification that ur balance is 0.07 and once again I recharge suddenly,as soon I recharge mobily was ready to repeat the same act,,,,
  • 0
    Tayyab Shaheen
    Aslam-o 3lykum

    Im afraid of recharging my sim account because in the mrng at 7:47 I recharge my mobily accoun after 15 minuts I got a notification that ur balance is 0.07 and once again I recharge suddenly,as soon I recharge mobily was ready to repeat the same act,,,,
  • 0
    E.Alam
    Mobily service is Worst . sure  today i am going to discontinue it.
  • 0
    Syed Ali
    MOBILY service is a cheater service. They will stop our service for which we had already paid. They will not reply your query. Excuses will not work we need support. we are not begging from you we are just fighting for our valuable money. Please honor your customer. value your commitment.
  • 0
    Jam
    I bought mobily router of huawei with mobily sim card that is 28mbps good for 4 months for 650 saudi riyals. I was only able to use it for 5 days and the internet connection is not working anymore since then!!!! I called mobily customer care but they cant help either!!! What is this?!?!??? The hard earned money is gone for nothing! Mobily is the worst provider i ever encountered!
  • 0
    NamTab
    Hello, I have a suggestion to post over here,more like a question.
    WHY THE HELL MOBILY USERS CANNOT CALL THE STC SUPPORT CENTER!!! (907)
    if you reply with something unhelpful, i will proceed to kick you into hell.
    Thank you for your time, wishing you good business
    -Namtab.
  • 0
    salim
    every time mobily deduct balance amount. they did not show the amount, only balance display.
    in this way they are doing good services, thank for using why? dont know?
  • 0
    zahid
    mobily always cut balance amount as much as you rechagre gradually they reduce balance amount, again you recharge again they will do same to force customer to buy more and more recahrge card good business.
    playing with custmor balance amount is main motto of mobily.

    good luck.
  • 0
    jake
    no one answering in mobily hotline... i'm using mobily 4g it just good in 2weeks and after that it became worst..
  • 0
    Rajashekar reddy
    am using mobily 4g from last 2 months......bloody service is very poor..........at present signal strength is  toooo bad.....if i wanna download anything speed downs to 5 to 30 kbbs.......really mobily sucks.......if i make a call to customer care.......dre is no ansswer from the other party.......dammin feeling annoyed with this mobily.
  • 0
    Qadeer
    Salaam main pakistan se muje aik msg aya tha main k pakistan main sms pakge 1 halala per sms main ne wo service active kar li 20 reyal maheenay k kattay hain how can i unsubcribed this plzzz tell me on 0541792531
  • 0
    muhammad zahoor khan
    i have perchased  mobily 4g connect  router before one  month  from morning 0700 hrs to 1300 hrs speed is good but rest of time speed is very very poor even i cant talk on  skype please considerd my request and solve as soon as posible
  • 0
    Sikander
    Mobily services were good before outsourced to India, agents are rude and services are not organised. E.g. my roaming gets inactive all of a sudden and becomes nightmare just to reach the agent and rest of the story is self explanatory.
  • 0
    Osama
    When i call to costomer care they tell i you whant to back menu plese press 4
123...272829303132...33Next

Post a new comment