Customer Service did not answer

Complaint

0
Syed Ali
Country: Saudi Arabia
Dear Sir

I am using mobily phone, i want to charge internet package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. Worst services in future i will disconnect mobily and go for Sawa.

Regards

Comments

  • 0
    Khalid
    I receive a massage Download from this link Address: http://193.126.233.67/iac/m3?sti=904&sub=177657965
    and cut 5 SAR. I do not more this kind of massage
    Please stop this service
    My no is 0561020488
  • 0
    mubarak
    sir,
        i bring a 512mb mobily broadband connection how i can put the password for my broadband their was a user manuel i did the same way as they told but the wireless still active now pass word how i can put give me the steps to put the password
  • 0
    fh shaheen
    I need mobily customer number mobily hilpe line number we change the language in English now active Hindi. thanks
  • 0
    Guilbert Chavez
    im always receiving this link..http://193.126.233.67/iac/m3?sti=904&sub=277940386 and it cost me 5 riyals every week! i did not subscribed to this service! I called one of your customer service operator and he asked me to send txt message stop (space) top and send it to 616234 to cancel the subscription but i still keep on receiving this link and keep on charging me 5 riyals. This is very unfair! You should do some action regarding this!
  • 0
    Hafeez
    I am using mobily internet package & now I want to deactivate the same but no one from customer care is picking my phone. I am really helpless now. I tryinhg to call to contomer care since last 6 days but no answers. Mobily service is relly very very very bad.
  • 0
    suni
    same problem for me i got message that 7 ala international have offer 60 minutes when recharge 30 riyals card. how can it get. i tried to call but no answer.
  • 0
    Mobily call centre- only one call
    I have just confirmed what you said. Called the number to follow up on my querie and held on for aa hour thre nights in a row. After reading your comment I borrowed a friend's phone and called WHILE MY PHONE WAS ON HOLD!! On the third ring Mobily answered my friend's phone.  

    Well there you have it -It is time to switch numbers and providers.
  • 0
    jigeesh
    sr.please remove ur ringtone service .i cant  pay 5SR /one weak because i am very poor my NO  is 966566428226
  • 0
    hater
    [***] mobily,i regret the day i got their SIM card
  • 0
    shafiq
    dkkdkdkdkdkd
  • 0
    usman
    i want to know that my mobily sim is registered on my id/iqama my number is 0565217138 plz reply my email is rana_usman112@yahoo.co.in
  • 0
    Farhan ali
    my no is postpaid and i have paid the bill more than the actual amount and for the last 3 days my outgoing is still barred plus internet and other services. what is the issue???????/
  • 0
    antony SahayaMilton
    Yesterday on 17th June11, I have recharged with mobily 30SR. Without making any outgoing calls, Iam surprised that they have deducted 25SR. How to make the complaint?
  • 0
    Hamed
    i  have always received this message from 9025 and deducting SR 66 HALALA FROM my account. PLease help me disable it. my mobile no is 0568698324
  • 0
    Hamed
    i  have always received this message from 5793 and deducting SR 66 HALALA FROM my account. PLease help me disable it. my mobile no is 0568698324
  • 0
    lekshmisabu
    Daily i spent lot of money in mobily best promotion wins in daily cars. This process is cheating to me . I determined next day not attend the sms to mobily. That day mobily send messages to me u r ahead of the all the players send sms u r the next owner of merceedes benz. co:are not given to the non citizens in KSA .540806872 Please co:are not cheating to non citizens
  • 0
    lekshmisabu
    Daily i spent lot of money in mobily best promotion wins in daily cars. This process is cheating to me . I determined next day not attend the sms to mobily. That day mobily send messages to me u r ahead of the all the players send sms u r the next owner of merceedes benz. co:are not given to the non citizens in KSA .540806872 Please co:are not cheating to non citizens
  • 0
    lekshmisabu
    Daily i spent lot of money in mobily best promotion wins in daily cars. This process is cheating to me . I determined next day not attend the sms to mobily. That day mobily send messages to me u r ahead of the all the players send sms u r the next owner of merceedes benz. co:are not given to the non citizens in KSA .540806872 Please co:are not cheating to non citizens
  • 0
    lekshmisabu
    Daily i spent lot of money in mobily best promotion wins in daily cars. This process is cheating to me . I determined next day not attend the sms to mobily. That day mobily send messages to me u r ahead of the all the players send sms u r the next owner of merceedes benz. co:are not given to the non citizens in KSA .540806872 Please co:are not cheating to non citizens
  • 0
    Hassan
    this is reference to your service Natta.... and this is my number 0552583785 . and i want to cancel this your service.....actually....there is no proper response from your service AND I have lost a lot riyals in your service so please kindly remove your service from my number....

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