phone call harrassment

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Complaint

0
Karen Inman
Country: United States
This scam has been operating here in Ohio for months.  They won't respond to the number on the web.  We are getting electronic messages 2 and 3 times a day.  How  may I get my phone number removed from these people? Karen Inman

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  • 0
    Kwitcherbellyakin
    How it works:
    http://blog.usa.gov/post/30393077932/answering-your-questions-about-robocalls
    http://onthespotblog.com/on-the-spot-blog-sti ... older-services/
    http://onthespotblog.com/tag/cardholder-services/
    https://complaintwire.org/complaint/ipzhHRymJ ... gon-robo-dialer
    http://telemarketerspam.wordpress.com/2012/08 ... -telemarketing/

    People should continually file complaints with their Attorney Generals office and also file with:
    http://www.fcc.gov/complaints
    https://www.ftccomplaintassistant.gov
    If enough people keep complaining then maybe something will get done.

    The calls are being made from outside the US however most of the call centers (where you actually talk to someone after pressing 1) are in the US and the companies making the money from the scam are owned by people in the US. They will charge thousands of dollars on your credit card without performing any services.

    Many of these calls are coming from Costa Rica and India and they are using spoofed (false) numbers, which in itself is illegal. They do cold calling for or sell the leads to numerous companies in this country and they know that what they are doing is illegal. Tomorrow this same number may be selling Cruises, Timeshares or Security Systems but if you follow the money it usually ends up in the hands of an American LLC. Keep complaining to the FTC and FCC, and start bugging our politicians to pass laws to make it punishable in criminal court instead of handing out fines that they don't pay. Another course of action is to contact phone companies to find out why they won't block spoofed numbers. With today's technology that should be an easy thing to do, unless they are somehow profiting from the use of their systems.

    The criminals behind this operation aren't going to pay attention to you asking to be removed from their list. Their calls cost them nothing and they can make a million of them a day so they have no intention of ever removing someone. When you press a key to talk to them all that is accomplished is to verify that they have a working number.
    Unfortunately blowing an air horn or whistle doesn't work either. Their headset have noise dampeners plus they are expecting it. However with that said if it makes you feel better then by all means give it a shot.

    For anyone thinking of using Special Information Tones (or as they're called in the industry SIT tones) to fake a non working phone number, they won't work. Since around 2001-2002, the costs of digital business lines have dropped dramatically, along with Voice over IP (Internet) telephone service. Neither of these use the SIT tones as the call information is carried separate from the audio.
    This separate call information tells the calling party digitally if the call was answered, busy, voice mail, forwarded, rejected, etc. This renders SIT tones useless. Also the TeleZapper products that used to be on the market used this method as well, and were rendered ineffective for the same reasons.
    It is also through this separate call information message that the spoofed caller ID information is transmitted.

    Robocalls are illegal unless you have given them prior permission in writing (not worded into some small print contract from a 3rd party) and are absolutely illegal to a cell phone.  The Telephone Consumer Protection Act permits individuals who have received certain unlawful telemarketing, such as junk faxes or telemarketing calls, to sue the violator in state courts where they may be awarded up to $1500 for each violation.
    http://www.ftc.gov/bcp/edu/microsites/robocalls/  
    http://www.ftc.gov/opa/2012/07/robocall.shtm
    http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf
    You can also try suing them in small claims court. This site has some information on how to proceed.      http://www.killthecalls.com/

    Check here first to see if it is one of their phone numbers:
    http://telemarketerspam.wordpress.com
    Pacific Telecom Communications Group
    Follow JD's recommendations in the blog and stop them at the source.

    Many of the disposable numbers come from Pacific Telecom Communications Group and they are currently under investigation and in the midst of various lawsuits. (The principles involved have been part of actions by the FCC under other business names).These businesses have ripped people off for millions of dollars, yet have paid only a couple of thousand dollars in fines. The only way to stop them is to throw them in prison for a few years to make this criminal activity less attractive.

    The Oregon Public Utilities Commission has revoked Pacific Telecom's certificate to provide telecom services in Oregon.

    The Indiana Attorney General’s Office filed lawsuits against:
    Consumer Credit Group and Proactive Planning Solutions of Arizona for violating Indiana’s Do Not Call Law and Auto-Dialer Act known as the robo-call law. Both companies violated the Credit Service Organization Act and Deceptive Consumer Sales Act by not obtaining $25,000 surety bonds with the state and collecting money upfront without performing any services.
    Debt Zero of California for collecting money up front, failing to provide services or a refund and operating without a $25,000 surety bond.
    Clear One Advantage of Maryland and Credit Arbitrators of Texas for violating the Credit Service Organization Act and the Deceptive Consumer Sales Act by not obtaining the required surety bonds.
    http://www.in.gov/activecalendar/EventList.as ... ation_id=107077

    Arkansas sues robocallers:
    http://www.arkansasonline.com/news/2012/aug/0 ... arketing-firms/
    Missouri sues robocallers:
    http://www.legalnewsline.com/news/236974-kost ... nies-over-calls
    FTC is sending refund checks to 4,468 consumers “who allegedly were defrauded by a telemarketer who used robocalls (prerecorded voice messages) to pitch worthless credit card rate reduction programs for an up-front fee.”
    http://bbbconsumereducation.com/the-checks-in-the-mail-this-time-its-true/

    Proof that current laws mean nothing to these scum suckers. Civil action by the FTC against such criminals is totally ineffective. These criminals need to be charged with Federal Felonies and subjected to significant jail time. All of those involved know that they are violating FTC regulations. The FTC levies huge fines, then rescinds them based on inability to pay. The FTC settles for the minimal cash on hand, and enjoins them from future telemarketing. The criminals sign off, then go right back to business as usual. These same people under different companies have been sued in the past and have only paid a minimal fine. Here are just a few:
    http://www.ftc.gov/opa/2011/12/roycox.shtm
    http://www.ftc.gov/opa/2010/06/asiapacific.shtm
    http://www.ftc.gov/opa/2012/03/asiapacific.shtm
    http://www.ftc.gov/os/caselist/0923193/111219roycoxcmpt.pdf
    http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html
    http://www.ftc.gov/opa/2012/02/afl_financial.shtm
    http://www.ftc.gov/opa/2012/02/voiceblaze.shtm
    http://www.ftc.gov/opa/2010/03/voicetouch.shtm
    http://www.ftc.gov/opa/2009/05/robocalls.shtm
    http://www.ftc.gov/opa/2009/12/robocall.shtm
    http://www.ftc.gov/opa/2009/09/twi.shtm
    http://www.ftc.gov/opa/2011/02/robocall.shtm
    http://www.ftc.gov/opa/2009/05/robocalls2.shtm
    http://www.ftc.gov/opa/2010/12/jpm.shtm
    http://www.ftc.gov/opa/2010/08/voicetouch.shtm
    http://www.ftc.gov/opa/2011/11/sonkei.shtm
    http://www.ftc.gov/opa/2010/05/ams.shtm
    http://www.ftc.gov/opa/2011/01/khalilian.shtm

    Write your Congressmen and Senators. We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in prison, no one left to outsource to overseas boiler rooms, problem solved. Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.
  • 0
    James
    Wanted dead or alive. Rachel from Cardholders Services, and her partner in crime Robert Pitsker.
  • 0
    James
    Wanted dead or alive. Rachel from Cardholders Services, and her partner in crime Robert Pitsker.
  • 0
    jeffmike500
    The whistle has worked for me. They have finally stopped calling after years of insulting them.
  • 0
    Bryan
    When "Cardholder Services" called, I asked that they not call again, the saleslady called my mother a "[***]" and a "[***]." Real classy folks.
  • 0
    CarolinSC
    I plan on doing what jeffmike500 did...I have a whistle at the ready as I just got my second call this week from Rachel of Cardholder Services. I'm sorry for the rep's ears, but I fully plan on whistling loud and clear into the mouthpiece when next I get a call. I did file a complaint with the FCC...too bad the phone companies providing the services to them cannot be taken to task or ordered someway to discontinue services to them.
  • 0
    steve
    im sic of um even when you puah 3 to end calls they still keep callin if u wait to talk to some one to tell them they hang up
  • 0
    sun lee
    Even if I am on federal do not call list, they keep calling us and,if I ask their phone number they shut off. Please stop them doing this unlawful practice. It is a waste of time for both the call receiver and the Cardholders Services.
  • 0
    John from Sioux Falls, SD
    After way too many calls from [***] Rachel, I pushed the buttons to accept their offer, after I got real person on line, I told her with as many dirty words where she could put her services.  She hung up.  In just a few seconds, I got a call back, and a younger male voice proceeded to cuss me out.  Now, I wait, pus the buttons and offed as many as I can before they hang.  I've also bushed the buttons, and listen to the message...and tell them I am hard of hearing, and have them repeat...with frequent interruptions, with "eh"or what did you say.  I keep this up as a game to see how long I can keep them on line.  It is a fun game .  And as long as they are talking with me, they can't abuse someone else.

    Listen.  If this didn't produce money for someone, how can they keep going?  It is too costly for a company to do this for fun
  • 0
    Tom
    These people will not stop I try to tell them to put me on there do not call list but the hang up on you as soon as you say anything.
  • 0
    Tom
    | 1 reply
    So they called today and I played along with them and they accidently told me that they are geting my information from equifax credit bureau from people that are in good standing with ther credit score. I am  pissed I guess I will talk to a attorney and see what I can do.If enough people raise enough hell we can shut them down.
    • 0
      Mike replies to Tom
      If there is a class action, count me in! but I wont be surprised if they are harder to find than Osama Bin Laden was.
  • 0
    MsLKL
    They were calling me on my cell phone and I blew a whistle into the reps ear as loud as I could.  The original call came from 909-502-2389 "California". He called back from 425-320-5053 "Washington" twice and I didn't pick up. When I did pick up the first 425 call to listen to the voice mail, the recording told me that this number was an opt out number. I followed the prompts and hopefully I'll be opted out. I listened to the second voice mail from the 425 number and it was the representative calling me every name in the book and also saying what sounded like a threat on my life. I'm taking this information to the police department to see if there is something they can do regarding the threat. I also filed a complaint with the FCC providing them with phone numbers and what was said. I still have my whistle around my neck, just in case Rachel calls again.
  • 0
    june
    I kept a young man on the line for about 15 minutes, and then went to "get my credit card" He stayed on long enough fo me to clean the bathroom he hung up and then called me back. it turned into an obscene phone call. He hung up when I told him what he was telling me to do should be used as a verb, not as a noun. Guess I offended his limited english!
  • 0
    mcintosh
    I receive several calls a week from card services I receive more now that I am not on the do not call list only now they are using local phone number today I received a call from my number this is bull if you ask me they laughed at me today because I told them to stop calling me and stop using my number if anyone knows the companies address I would appreciate it my lawyer said if I could get the address they could sue them for harassment please send it to metotome41339@outlook.com thanks to anyone that can help
  • 0
    FunWithScammers
    The number of calls has increased over the last few months and since I am 'Temporarily Retired' I usually have a touch of fun with them at their expense. About 20 minutes ago a 'First' occurred. After having pressed '1' I was having a short conversation with the rep of the hour when a 2nd call rang into my line. Yep .... it was the same outfit. Told the girl she would have to hold while I answered the call I was waiting for from Cardholder Services. Funny thing - she didn't hold on for some reason. :P
  • 0
    irv
    I have been getting these calls for over a year, they come from all over the country. If I have the time I will keep them on the phone as long as as I can using up their time. If everybody does this it will start effecting their business. But you have to get to a person that will talk to you give them some bogus information and keep them listening to what you have to say. that's when your cutting into their time. If we get more people to do this we might hit them where it hurts, right in the pocketbook
  • 0
    Jame Smith
    Robert Pitsker the owner of Cardholder services lives in Huntington Beach, CA and Colorado. Don't get caught throwing nitrogen fertilizer in his swimming pool or throwing pure salt on his lawn.
  • 0
    Rebecca Kennedy
    I receive a call every day for years now from Bridgett, Heather and another lady robo and IM SICK OF IT!!!  They call at different hours of the day and I have held on the line and even spoke with them and begged them to quit harassing us and they don't listen!!!  It has to stop!
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