I want a refund of 29.99 back into my account

ComplaintsInternet ScamsSMART Tools

Complaint

0
Pamela Forster
Country: United States
Supposedly I had a postcard I called on. They claimed I would be sent a package to read over and try out. I read over and I did not like it, I did not go on line.  I tried calling several times within the period and I could not get thru until today. A person named Lynne called me and went thru a speel that was never given to me and said she would cancel my order and she said no refunds. Well, I am now finding out this was a scam, once again and I would like to have my money refunded back to my account. That is all I want from this company. I am not in business or have any intentions of doing business.  Please refund my money

Comments

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  • 0
    KS
    | 23 replies
    Hello...I received that postcard...a pink one.  If you go to the website...it does have a place for you to register.  I called the 800# and spoke with a gentleman about this information I received.  I checked out the website, by the way, I am still with in my free trial period.  I gained access to the customer list of potential people who are to receive refunds.  I was very skeptical, and asked why I would have to pay the fee to gain access to this list...If you research it, you have to pay for this list, no matter who you are working with.  That list is not free.  Depending on how much you pay, will determine the size of these lists.  I was able to gain access to 67 names just in my zip code.  The only problem I have with it all, is that you have to depend on the person receiving this refund to pay you the 25% processing fee.  They sign and notorize a form that they send back to you agreeing to this fee, however, there my be a lot of follow up, which means a lot of time on your part.  I am still researching to see how legite the list is that I have access to, and I am also calling HUD to see if they can give me some guidance and verificiation of these names.  Stay tuned....
    • 0
      Romey replies to KS
      Have the same concern as u about getting paid for your services.  Was told that if u didnot receive payment, u could go to small claims.
    • 0
      Curious also replies to KS
      | 2 replies
      When you find out more information on this opportunity, let me know also.  I got the pink card in the mail too.
      • 0
        Juan replies to Curious also
        | 1 reply
        First attempt to know who would be the "principal" for who the refund processing would be done and got a "dance around" answer; same for other questions. I said NO to their offer for a $476 a year software after they had captured mu debit card number for an information kit's shipping and handling cost. Perhaps I should cancel  my card before they hit me with fraudulent charges. What od you think?

        Juan .
        • 0
          dale replies to Juan
          I have had problems  with these companies getting my debit card and then making more charges, but they are usually in China or Hong Kong.  Every time I have filed a dispute with my bank about these charges, I have had them reversed.  It occurred to me that this is a clever way for some companies to essentially borrow money and use it for two weeks..........or more........and then paying it back.  Often, many people do not even protest, so it is free money.
    • 0
      san replies to KS
      | 8 replies
      do you have a phone # for smart tools
      • 0
        Letty replies to san
        The Package with the Manual has the following info:

        Address:  SMART TOOLS LLC
                      5120  W. Overland Road #178
                     Boise, ID  83705

        Tel. No. 1-866-798-0432

        Emaol questions to:  Support@MySmartTools.com (Customer Support Team)

        I hope this helps somehow.
        I was so happy before I read the complaints, and now I am sad and skeptical.
      • 0
        m doucette replies to san
        phone #1-866-927-9195
      • 0
        wpt replies to san
        phone number   18667980432
      • 0
        el chingon replies to san
        yes, smart tools customer service no. 1866-798-0432  a diann answer my call, she said she will have my $3.91 cancelled. but i dont trust her. i think this is a bogus company. i put a freeze on my card with the bank to stop payment with this smart tools co. validation code =b7a4 so i wont loose it for future requierments, but then this is a smart tools web site.
      • 0
        Iowa replies to san
        | 1 reply
        A lady called me from 661-748-0240 when l called it back it said l could not get thru because It's a skye user
        • 0
          Iowa replies to Iowa
          That was Skype I'm sorry
      • 0
        Juan replies to san
        Phones are 1=866-851-1249 on pink post card mailed by "Smart Tools" and 1-866-798-0432 reportedly for customer service. Their email address if support@mysmarttools.com

        Juan
      • 0
        Sharon Kyker replies to san
        866-798-0432
    • 0
      M DOUCETTE replies to KS
      | 3 replies
      DID YOU EVER GET AN ANSWER AS TO WHETHER THE LIST ARE PHONY OR REAL. I RESEARCHED NAMES AND SO FAR NOTHING TO SOLID. PLEASE RESPOND AND LET ME KNOW AS I AM STILL IN MY 15 DAY TRAIL PERIOD.
      • 0
        DC Delaware replies to M DOUCETTE
        | 2 replies
        I am answering some your questions.  I have talked to the lady on the video.  And i have found of friend of the my family that money is owed to. Then i did reach a client that money is owed to,but yet she has not called me back yet. I have been a bit sceptical also,but i am going to see if the i can get hold of HUD? FHA. I know aman that I talked to about several months ago. One thing about this I will give it a tryand see if it is worth my time if not i will have to0 get with you all and file a civil matter. Here's a word of advice go to your navigating system and try and view the area where the address is located. You can find the company maybe or the house of the person who has set this up. I have went and purchased a computer and printer.I will want to be re-imbursed for the equipment and the time i have been investing in this program.
        • 0
          wpt replies to DC Delaware
          please keep me inform
        • 0
          Toni replies to DC Delaware
          I received my pink card yesterday...it stated FINAL NOTICE this is what caught my eye, trying to make some extra money, I called the number and of course they make it sound good, I also ask the lady if this was legit...she stated yes.  After reading the reviews here, I'm going to have my bank to stop any charges that maybe coming through from this company, it may not have the name SMART TOOL as the name when it hits my account, so I think i'm going to close this account all together and get a new card.  Please keep me posted as to what you find out.  Thanks  Toni.hall1@hotmail.com
    • 0
      wpt replies to KS
      i have a trtail period until oct 23 i need to know all the information about this company  williethomas0509@att.net
    • 0
      wpt replies to KS
      please keep me inform please
    • 0
      Guidedflame replies to KS
      | 1 reply
      Awesome work! You have done a lot of the leg work with information that most of us do not have. For example the lady I spoke with told me the packet was totally free and all I had to pay was the fee to cover shipping of the packet.

      I did this kind of work back in the 80's. And, you are right, the catch is to convince the people due the refund to sign the agreement to give you your %. And also there is a lot of leg work to take care of...locating and tracking down these people on the list. Many have already moved on and are not able to be located.

      I remember talking to one gentleman who was somewhat skeptical and after all the questioning he decided to seek out his money on his own instead of share it with me.

      Also, a lot of these "refunds" are too small to even consider chasing over. You would spend more in trying to locate them that your %.

      And, like the sharks say "for that reason I am out. "

      Hopefully the refunds are well worth it in these economic times. You would be able to help out a lot of families. It would be a welcomed surprise for many. Best of luck.
      • 0
        tinat replies to Guidedflame
        i recieved the pink card to this is a total scam no one wants to answer phone and when i  asked for address i was told it would be in packet that should have been my first clue
    • 0
      SHERRY replies to KS
      hi my name is sherry please get back to me if you find anything out about this company.i recieved my packet as well  please let me know if the list is legite.thanks a million have a blessed turkey day. my email address is .....sherrysfaye@yahoo.com
    • 0
      Ester replies to KS
      I would be interested to know what you find out.  Keep me posted
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