I want a refund of 29.99 back into my account

ComplaintsInternet ScamsSMART Tools

Complaint

0
Pamela Forster
Country: United States
Supposedly I had a postcard I called on. They claimed I would be sent a package to read over and try out. I read over and I did not like it, I did not go on line.  I tried calling several times within the period and I could not get thru until today. A person named Lynne called me and went thru a speel that was never given to me and said she would cancel my order and she said no refunds. Well, I am now finding out this was a scam, once again and I would like to have my money refunded back to my account. That is all I want from this company. I am not in business or have any intentions of doing business.  Please refund my money

Comments

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  • 0
    Marty23
    | 7 replies
    I cant find my post card can anyone give me the # please I need to call them.
    • 0
      rey replies to Marty23
      866-798-0432
    • 0
      Norskie12 replies to Marty23
      | 4 replies
      1-866-798-0432 (My Smart Tools Co.) I do the work and find it fun.  I have not made any money yet but I am not discouraged.
      I have found that you have to do more than just get the names.  HUD tried for two(2) years to get hold of the people who were owed this insurance refund.  The refund comes when a person who has a HUD loan either pays off the loan to refinance or they sell their property.  Most people don't connect the idea that HUD is going to pay them back if they don't default or claim bankruptsy (sp?) or go into foreclosure.This is the reason for the insurance on their loan..ONE THING TO KEEP IN MIND!!  You will no doubt have to subscribe to Intelius (1-877-974-1500)  to join a company that researches addresses of people who may have moved since HUD gave up trying to reach these people.  They are also an excellent company to work with.  I recommend working directly with Intelius rather than a company that uses Intelius for their business.  Let me say that this company is not a scam but may seem to be.  They have offices in several states so that is why they seem like a scam company.  Please feel free to write and ask me any questions you may have and I will answer you as soon as I can.
      My email address is:  survey-666@sbcglobal.net.  
      Thanks for your inquiry,
      Bob G.
      • 0
        Christopher Lee replies to Norskie12
        Bob I need to talk to you about the business when you get time Christophr Lee
      • 0
        Christopher Lee replies to Norskie12
        My email address is Christopher_dlee@msn.com
      • 0
        kim replies to Norskie12
        Hi Bob it's been 7 months for you with smart tools, did you make  any money yet? Im about to start myself soon... I like your encouraging remark.... plz email  and let me know thanks.... kimhortongreen@comcast.net
      • 0
        Brenda replies to Norskie12
        I was trying to e-mail you some question because I just started doing this business and the e-mail came back..do you have another e-mail address that you use.
    • 0
      Richard replies to Marty23
      here is 2 numbers I have: cust svc =866 790432 and 1 866 798-0432 hope that helps.
  • 0
    ReallyNow
    So what would one expect to invest on this initially,could you tell me.
    yonela2002@yahoo.com....Appreciate the courtesy email..thanks
  • 0
    ReallyNow
    18669458031  but you need your Reservation code
  • 0
    ReallyNow
    Have you heard any more info would appreciate the info...Thank You

    PG
  • 0
    BYRON
    ok....I JUST READ ALL YOU GUYS COMMENTS,SO WHAT IS THE BOTTOM LINE IS IT A LEGIT COMPANY OR WHAT?I JUST RECIEVED THE CARD AND THOUGHT IT SOUNDED PRETTY GOOD.I ALSO LOOKED IT UP ON RIPOFFSCAMS.COM AND THEY HAD NO REPORTS OF FRAUD...AND THEY BEEN IN BUSINESS FOR A COUPLE OF YEARS.
  • 0
    BYRON
    ok....I JUST READ ALL YOU GUYS COMMENTS,SO WHAT IS THE BOTTOM LINE IS IT A LEGIT COMPANY OR WHAT?I JUST RECIEVED THE CARD AND THOUGHT IT SOUNDED PRETTY GOOD.I ALSO LOOKED IT UP ON RIPOFFSCAMS.COM AND THEY HAD NO REPORTS OF FRAUD...AND THEY BEEN IN BUSINESS FOR A COUPLE OF YEARS.
  • 0
    Marti/Arvo
    | 2 replies
    Sending out my first mailing this week. I have had not problem with Customer Service. They answer the phone, and I find them very helpfull and pleasant. I did not have to pay the initial fee of $29.99 until I contacted them informing the company I was interested and then I gave my payment information
    • 0
      BB replies to Marti/Arvo
      I have paid the 3.91 postage for the kit with a 15 day return period.  Would be kind enough to tell me
      if you are still using their program after 1 year and what kind of success or problems you have experienced?
      Your input will be a great help.

      Thanks.
    • 0
      BB replies to Marti/Arvo
      Marti - a followup to my inquiry a few minutes ago - would please respond to me at barrieb1@yahoo.com.

      Thank you very much

      BB
  • 0
    Sharronhb
    I am in the process of starting my paper trail on my 1st customer. Once you get back some information, can you please email me what you find out about this company. I have past my 15 day trial period but getting ready to try and find out about this company.
  • 0
    Flourish
    Hello Mommyme:

    I just recently received the Smarttools package, and I'm currently trying the 15-day trial.  Did you have a hard time getting your processing fee from the clients?   I really do want a way of making money at home.  Are you still working as a refund processor.

    Thanks.
  • 0
    Tina
    Hello, and thank you all for the wealth of information. My kit was mailed from:  5120 W. Overland rd., #178, Boise, Idaho.  Right on the video, and in the pkg., they say that there is usually only a 2% average response, and that there will be a lot of them returned, as they have moved. So it sounds like the only way to make the money, is being patient, consistent, and not afraid to do some research to find their new address. I hope this is not a scam, as it would be a small investment, and take awhile, but it would be a nice return.
    Have a good day!
  • 0
    Burt Kramer
    I sent out 45 letters with the proper enclodures. About 22 have come back with no forwarding address. I have not received one reply as of yet.I'm thinking of using people search to get a phone number so as to call them and explain that HUD is holding$$ in their name- - What have you experienced so far?  Please reply- -Burt Kramer (creditc@sccoast.net) 843-236-7475 Thank you.
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