AT&T YellowPages.com does what they want
Complaint
James
Country: United States
Hello,
A warning for anyone that gets a telemarketing call from AT&T YellowPages.com. My wife and I own a small mom and popbusiness and my wife received a call and listened to the person go through their services, but when he gave my wife the pricing she told him that she would speak with me and he'd contact her the next day. When the next day came she told him no not now.
They proceeded to bill us and said that from part of the conversation they consider it an ok for the expensive but totally useless service. A billion dollar company screwing over a mom and pop. Know they are trying to sue us for failing to make any payments in a service which we did not want.
I guess billion dollar companies and their lawyers think it's ok to screw mom and pop stores and my guess is that the idiotic court system will probably side with them since the supposedly have a voice recording, but coincidently without the end section nor the day after part just cut down to what the contracted telemarketer (who no longer with them for some undisclosed reason) are using as the ok. I guess that since they can no loger use their marketing tactic on people now they have started on mom and pop's.
Jim Tabele
A warning for anyone that gets a telemarketing call from AT&T YellowPages.com. My wife and I own a small mom and popbusiness and my wife received a call and listened to the person go through their services, but when he gave my wife the pricing she told him that she would speak with me and he'd contact her the next day. When the next day came she told him no not now.
They proceeded to bill us and said that from part of the conversation they consider it an ok for the expensive but totally useless service. A billion dollar company screwing over a mom and pop. Know they are trying to sue us for failing to make any payments in a service which we did not want.
I guess billion dollar companies and their lawyers think it's ok to screw mom and pop stores and my guess is that the idiotic court system will probably side with them since the supposedly have a voice recording, but coincidently without the end section nor the day after part just cut down to what the contracted telemarketer (who no longer with them for some undisclosed reason) are using as the ok. I guess that since they can no loger use their marketing tactic on people now they have started on mom and pop's.
Jim Tabele
Comments
We signed for it and when the book came out in Dec 10 our competitor was on the very 1st page with a dinky ad. and we were on the 2nd page of the section. When I hit the roof she referred me to Mike Larson who was supposed to call me the 1st week of Jan 11. He tried to sell me some internet web sites and more advertising instead of solving the problem. He suggested I file a complaint with Customer service. Customer service said they had my signatures saying I would pay for the ad so tough crap. They suggested I speak to Gwen Axelrod the lying sales manager that sold me the ad in the 1st place. She spoke to me once and told me she was not the Queen Bee but she would have the queen bee call me. Since that conversation she has been ducking my calls and refuses to contact me.
The Queen Bee turns out to be a person named Janine Lappin and she can't seem to find a spare minute in her busy schedule to call me.
These people are lairs and should not be believed under any circumstances.
If you want to add my name to your people wronged by att. I would really like to read your complaint. Lewis Lehnus lewislehnus@gmail.com 510-828-0494
This was a waste of hard-earned money and many hours spent trying to communicate with these thieves. I would strongly urge anyone to take a hard look at the contract or have an attorney check it out before signing. It is a one-way contract, of, by and for AT&T and is mine was based on New York law. So, to dispute it, I'd have to go to NY and get a NY lawyer, which would have been prohibitive.
This all began with a cold call. I wish I would have shown them the door, early on. COH cohoq@pcez.com
Each time we emailed the documentation, we requested confirmation that they received it and recieved it. Even so, they claimed that they did not have information from us and sent it to a Collections Agency. We have had three calls with the collections agency who say there is nothing that they can do. And, in our last call to the AT&T claims department, they said they could not do anything since it had gone to collections. So, we are frustrated, angry and this matter is taking way to long. Anyone have any suggestions????