They want more money!!!!
Complaint
Anne Offor
Country: Australia
Will make this short and sweet, I hope.
Bought a timeshre in 2006, havent been able to use it as husband works away. We were shown a resort we were told we could use as we didnt like the one we were buying into. So.... we try and use it two years later, and find out that they want us to pay $410 a night per person ontop of the $10,000USD we have paid to stay anywhere. They dispute they showed us this resort, they dispute they didnt tell us we had to pay more once they admitted we were shown the resort. And so the saga goes on. We have been told we can have 2 free weeks there, which will come to the equivalent of the price we paid originally. Why would we want to do that, it doesnt solve the problem of having to pay more if we want a holiday there. Now we wait as we want out of this whole sorry mess. It leaves a very bad taste in the mouth. Husband is retiring this month and we thought we would be able to use our RCI membership without doubt as we bought into the higher levels of timeshare. Tried to find a place to go before February 2009, we have been told there is nothing on our side of the world. So we cant use the Royal Bali Club we cant use RCI. Well we can if we forever pay more, what was the point of paying into something we thought we would have for life and no more expense apart from air travel.
So people out there, beware Royal Bali Club and RCI. The directors and President must be laughing all the way to the bank.
Bought a timeshre in 2006, havent been able to use it as husband works away. We were shown a resort we were told we could use as we didnt like the one we were buying into. So.... we try and use it two years later, and find out that they want us to pay $410 a night per person ontop of the $10,000USD we have paid to stay anywhere. They dispute they showed us this resort, they dispute they didnt tell us we had to pay more once they admitted we were shown the resort. And so the saga goes on. We have been told we can have 2 free weeks there, which will come to the equivalent of the price we paid originally. Why would we want to do that, it doesnt solve the problem of having to pay more if we want a holiday there. Now we wait as we want out of this whole sorry mess. It leaves a very bad taste in the mouth. Husband is retiring this month and we thought we would be able to use our RCI membership without doubt as we bought into the higher levels of timeshare. Tried to find a place to go before February 2009, we have been told there is nothing on our side of the world. So we cant use the Royal Bali Club we cant use RCI. Well we can if we forever pay more, what was the point of paying into something we thought we would have for life and no more expense apart from air travel.
So people out there, beware Royal Bali Club and RCI. The directors and President must be laughing all the way to the bank.
Comments
Some of the young people are so susceptible. We completed a three week tour of Indonesia, including 7 days in a resort in Ubud for a fraction of the cost (no maintenance, food costs that we can afford) for less than $2200 per person including airfare from Canada.
They have given me amazing service and have recommended friends to their company.
You are part of this scam team....shame on you!!
Let everyone know this company should not be trusted
Would love to hear your experience also.
Thanks
Bernie
cheers
They are giving the industry a very bad name ..shame on them ..
I work I this industry and we are an honest open company ..
Our clients love our membership club and continually referring friends to our club
Hope you resolve this ....
Can anyone please advise on what to do. I bought on 26 april 2015
cheers
It's awful to observe that this criminals continue this sort of scam since so many years. Me myself have been one of their victims back in 2006, same tactics and unethical methods as explained in all posts. Back on those days I made a downpayment of USD 500 via my visa credit card, once back in Korea I learned about the poor reputation of Royal Resort and decided immediately to get out. With some advise I could even recover my $ 500, there is a modality called "charge back" which I activated via visa support. I explained visa that I payed for a product/service which I never got. That was it, I never payed anything else, I got a threat letter and couple of emails which I bluntly ignored, that was it. Since then I have a couple of times in Bali, no problem at all. I hope this info can be useful to some of you. The right thing to do is to stop this criminals, they are just stealing our hard earned money, a strong campaign using modern social media should work. Perhaps one of you can deal with this modern communication methods.
So what are my options from here? They have my bank details, debit card and CC (MasterCard). I'm sure they cannot touch my everyday account as they only have my BSB and Account No. This leave my CC that I will cancel. I will email them, describing our situation. Hopefully they're sympathetic, but I've resigned myself to the fact that I won't see that $2500 again.
Has anyone else been able to get their money back? Considering we aren't truly members until we've paid the deposit in full...
Please let me know if you've been successful.
Cheers
topdon at hotmail dot com