Getting charged by GRC Vita Power
Complaint
Carol
Country: United States
Two months ago I ordered Proactive products and ever since have been receiving these "GRC Vita Power" vitamins that I did not order. Every month $65 is being taken out of my credit account. So I called BOA and got them to put a stop against VitaPower charging me the 33.94 each month. Hopefully that will stop them from charging me. When I called Proactive they gave me this number for VitaPower 888-684-9660. I tried calling but no one answered.
Comments
Could someone please give me the correct email address or phone number that I could reach in order to solve this problem?
Thank you so much
But after that,the proactiv tell my credit card information to the GRCvitapower.
I do not know why they do that.
The GRCvitapower shipped me their items sereral times without my permission .
And they charged me money from my card for several time.
I called them to refund me the money.
But the asked me to return their items back ,so they can refund me the money.
I did as what they said.
but I still keep getting this charge from GRCvitapower.
what is the problem ?
I hope this puts an end to these charges
Good Luck!!
Gunthy Renker is in Palm Desert, CA. After canceling (keep the datE), you can lodge a complaint with the California Attorney General's Office if yo are billed again.
Vita Power is in North Carolina and you can lodge a complaint with that state's attorney general. Note that the phone number for Vita Power in North carolina is the same as for Gunthy Renker Nutrition in California.
I sincerely hope they don't take much longer. I don't tend to be able to control my anger when it comes to money issues.
SkinID kind of did the same thing to me. I tried them before Proactiv and I moved so I called them and tried to change my address but the shipment had already gone out so the guy was really rude and straight said, you will have to pay for the shipment even if you haven't gotten it and then pay for a new shipment. I tried to talk to his boss but apparently he had gone home for the day.
I am soo sick of everyone being out for themselves. Everyone is so greedy. What about the little person who has only a little money and an acne problem? How can they justify charging you 35 dollars for something you don't use and NEVER intended to actually buy? Ridiculous, frickin' ridiculous.
http://www.ftc.gov/opa/2013/07/nco.shtm
"For Release: 07/09/2013
World's Largest Debt Collection Operation Settles FTC Charges, Will Pay $3.2 Million Penalty
Largest Civil Penalty Ever Obtained by the FTC Against a Third-party Debt Collector
The world’s largest debt collection operation, Expert Global Solutions and its subsidiaries, has agreed to stop harassing consumers with allegedly illegal debt collection calls and to pay a $3.2 million civil penalty – the largest ever obtained by the Federal Trade Commission against a third-party debt collector.
In its complaint, the FTC charged that the companies violated the Fair Debt Collection Practices Act and the FTC Act by using tactics such as calling consumers multiple times per day, calling even after being asked to stop, calling early in the morning or late at night, calling consumers’ workplaces despite knowing that the employers prohibited such calls, and leaving phone messages that disclosed the debtor’s name, and the existence of the debt, to third parties. According to the FTC’s complaint, the companies also continued collection efforts without verifying the debt, even after consumers said they did not owe it.
Under the proposed order, whenever a consumer disputes the validity or the amount of the debt, the defendants must either close the account and end collection efforts, or suspend collection until they have conducted a reasonable investigation and verified that their information about the debt is accurate and complete. The proposed order also restricts situations in which the defendants can leave voicemails that disclose the alleged debtor’s name and the fact that he or she may owe a debt.
Also under the proposed order, the defendants must: stop falsely representing that they will not call a number to collect a debt; not harass, oppress, or abuse a consumer while attempting to collect a debt; not communicate with third parties about a consumer’s debt; not communicate with a consumer at his or her workplace if it is clearly inconvenient or prohibited by the consumer’s employer; except in limited circumstances, cease communications if a consumer has requested no further contact or if a consumer refuses to pay a debt; and not violate any provision of the Fair Debt Collection Practices Act. The defendants also are required to record at least 75 percent of all their debt collection calls beginning one year after the date of the order, and retain the recordings for 90 days after they are made.
With more than 32,000 employees and revenues in 2011 of more than $1.2 billion, the Texas-based Expert Global Solutions and its subsidiaries – ALW Sourcing, LLC; NCO Financial Systems, Inc.; and Transworld Systems, Inc., which also does business as North Shore Agency, Inc. – collectively are the largest debt collector in the world. In addition to their U.S. offices, the companies operate in Canada, Barbados, India, the Philippines, and Panama.
..."
So mad that we do not even get refunded the total amount!