refund
Complaint
Clarence E Hinton
Country: United States
Called to cancel and get a refund $62.53, could not download the material.
Talked to a person I could hardly understand, but she said I could only get $40.00 as a refund. I'm on a small fixed income now due to major surgery. This caused my credit card to go the credit limit. I need this refund NOW!
Talked to a person I could hardly understand, but she said I could only get $40.00 as a refund. I'm on a small fixed income now due to major surgery. This caused my credit card to go the credit limit. I need this refund NOW!
Comments
government grant. Got a letter stating that they charged me only the small fee on my credit. I decided to call and find out was shocked to get the large sum also. The lady told me they couldn't put a hold on any other tranaction on it from this company until I phoned them to cancelled it and to get the persons name
She told me that she couldn't do this and sent me to website refund request which I did . All I got back was an automated reply.My request was put on low priority. Could anyone help me to get through to a person? I feel that they will keep on scaming people. How by law can they claim to be a government grant and not be caught Ihope that i can get my refund asap or sooner.
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