Ripped Off by 1800SkyRide

ComplaintsScams1800SkyRide

Complaint

0
Nat M.
Country: United States
1800SkyRide is a telemarketing fraud. They sell trips and sporting events that do not exist. The company operates under different names:

1800Skyride
Adventure Skydiving Center
Adventure Sports
Luxergy
IGO Vincent
Spagoda
Tandora
Granter Media
Thrill Planet
Soaring Sports
Hot Air Balloon Team

The address of the company:
2593 Kennesaw Due West Rd Ste 300
Kennesaw, Ga 30144


They refuse to give refunds to customers, there are hundreds of unresolved complaints with BBB. Stay away from this company. When a customer wants a refund because most of the time they were sold something that did not exist or was given false information on locations, they refuse to give it and offer a different activity which again is either a fraud or hundreds of miles away from the client.

I've launched complaints with BBB, FTC, and The Attorney General. If you are reading this because you paid this company money and want it back, send your complaint to the above places as well. I hope we can beat this company if we do it together.

Comments

  • 0
    Becky
    Purchased two skyrides and videos for my husbands 50th and son's 18th birthdays plus 2 video packages - they showed everyone - called today to book and felt something wrong - How can someone be SO dishonest - just found out my husband has cancer and he is going to undergo surgery in November and wanted to get this off his bucket list $600 that could sorely be used right now......Want to fight but have bigger battles right now - Guess I'll keep checking in to see if anyone has a positive outcome.  

    Wrapping this up in God's hands and tossing to him::

    Good Luck everyone and God Bless
  • 0
    Helper
    PLEASE READ THIS TO GET YOUR MONEY BACK!

    If you have been ripped off by 1-800-SKYRIDE (HeadbanD LLC.) owned by Fried Burke and Lilliam Dejesus and would like your refund, you can get your money. They have a legal staff waiting to assist you. You may be due a refund. Contact their lawyers below.

    Everybody that is suing them gets a refund with interest and penalties! All you have to do is file  a small claims court case against the people who stole your money. This is easy, just go the magistrate court nearest your home and fill out the small claims form. Make sure you serve the parties listed below by sending a copy to them at the address in Dallas Georgia. That is it. You will hear from one of their attorneys right away and they will send your money overnight!

    It is cheaper for them to do this that to send their high powered legal team (listed below) to defend your case. You are guaranteed to win!


    Fred Burke and Lilliam Dejesus d/b/a
    HeadbanD LLC / 1-800-SKYRIDE / Thrillzown.com
    304 Trotter Way
    Dallas, Ga. 30132

    If you do not feel like going to this trouble then at least write their lawyers asking for a refund. You may get some relief this way. Good luck getting your money back from these thieves! If you work at it you will win! Do not let them get away with this.

    Kristofer R. Schleicher
    kschleicher@jtklaw.com
    Direct Line: 404-760-6005
    Direct Fax: 404-760-0225

    Timothy A. Baxter, P.C.  
    1360 Peachtree Street, NE, Suite 1205
    Atlanta, Georgia  30309
    Telephone: 404-381-1252
    Fax: 404-898-1241
    baxterlaw(@)mindspring.com
  • 0
    Pissed
    I paid a lot of money to buy gift certificates.  I can't get anyone on the phone to redeem them.  I've spent a significant time on the Internet, finding phone numbers and email addresses to contact them.  My emails are getting returned because their posted email addresses don't exist, and calls to their various phone numbers are automatically hung up by a computerized system or otherwise not in service.   Incredibly, their website www.thrillplanet.com still looks like a legitmate website, though the phone/email is not serviceable.

    This company --- actually, companies --- is a fraud.

    I have reported this to my credit card company, and may take this further.  I am not a happy camper.
  • 0
    upset customer
    I too was scammed! I purchased a skydive gift certificate and had it scheduled. The night before my scheduled skydive, a gentleman called and told me that I would not be able to jum the following day because they never received payment from 1800skyride! In order for me to jump, I had to pay again out of my pocket!! My skydive ended costing me $700!  I would NEVER RECOMMEND calling 1800skyride!!
  • 0
    LETS UNITE AGAINST THEM
    I was ripped off too! ugh! After reading all of these posts, it is more than obvious that this place is nothing but a scam!! We need to join together to get these guys stopped!  What about creating a facebook page, titled 1800SKYRIDE scam and getting the word out before more people get hurt??
  • 0
    THIS HAS TO STOP!
    | 1 reply
    I WAS SCAMMED BY 1800SKYRIDE AND I'M FURIOUS!! THEIR GIFT CERTIFICATES ARE NOT WORTH THE PAPER THEIR WRITTEN ON!! TWO OF THEIR SUPPOSEDLY WORKERS HAVE FACEBOOK PAGES....CHECK THEM OUT! APRIL MARIE NATIONS & KEITH ARMENIA. IF YOU GO TO APRIL'S PAGE, YOU'LL FIND KEITH FROM THERE!! OBVIOUSLY THEY ARE 2 PEAS IN A POD! KEITH ACTUALLY HAS POSTED ON HIS FB PAGE THAT THEIR COMPANY 1800SKYRIDE MADE RECORD SALES THIS PAST MONTH!! I CANNOT BELIEVE THEIR SCAM CONTINUES ON!! I HOPE THE 2 OF THEM ARE HAPPY FOR SCREWING INNOCENT PEOPLE OUT OF THEIR MONEY!! I HOPE THEY ROT!!!!!!!!!!!!!!!
    • 0
      Amy replies to THIS HAS TO STOP!
      customerconcerns@headbandllc.biz
      I finally got some kind of response.  Not much just a general letter stating that their websites were hijacked and all kinds of stuff.  It came from Lillian.  This is the email address so she can handle the concerns.  I requested a refund, lets see.
  • 0
    Jason R.
    My girlfriend bought a 1800skyride.com voucher and the drop zone in my area is "no longer accepting vouchers from 1800skyride.com."
    They're not reachable at 1-800-759-7433 or by e-mail at customercncerns@headbandllc.biz because, "We are experiencing a higher than normal call volume..."
    What's shocking, is there web site is still up and running at http://www.1800skyride.com/
    Stumbled across this complaint thread about this company and guess I'm one of the unlucky that got scammed.
    I'm currently filing the proper paperwork with my creditor/bank as well as the BBB. We'll see what happens.
  • 0
    PISSED
    Got my husband a tandem and video skydiving. He wanted to use it this weekend but cant get in touch with anyone. TOTAL SCAM !!!!!!!!!!!!!!!!!!!!!!!!!! My credit card company is reporting this as fraud.
  • 0
    ecip
    | 2 replies
    Be smart. Call a local drop zone. Stay away from Skydive Georgia near Cedartown, it is owned by the same people.
    • 0
      Brittany C. replies to ecip
      | 1 reply
      I actually got a response from skydive georgia unlike all the others and they say they are not affiliated.
      • 0
        !!!!!! GET YOUR MONEY BACK   !!!!!! replies to Brittany C.
        These are the owners of 1800SKYRIDE. They have your money and this is their address. They work for the Sheriff's department in Paulding county Georgia. CALL (770) 443-3010 and ask for them to get an explanation and relief.

        Fred Burke and Lilliam Dejesus       d/b/a HeadbanD LLC / 1-800-SKYRIDE / Thrillzown.com
        304 Trotter Way
        Dallas, Ga. 30132
  • 0
    S. Alford
    I first bought a ticket for a balloon ride in Aprill of 2012. So excited. Then I got a certificate in the mail. Super excited. I called a month later to purchase another ticket and the number was disconnected. Really confused. I called the number of the actual representative I spoke to and it was disconnected as well.  Decided to google "IS 1800SKYRIDE A SCAM". [***] pissed at this point. 1800skyride can suck it! Thank God I didn't buy two tickets at once!
  • 0
    Brittany C.
    How do I get my money back?! I bought these jumps a year and a half ago and since they didn't expire for two years I waited and then when I called to schedule a jump I found this out! Any help and advice would be great!
  • 0
    !!!!! GET YOUR MONEY BACK  !!!!!!
    These are the owners of 1800SKYRIDE. They have your money and this is their address. They work for the Sheriff's department in Paulding county Georgia. CALL (770) 443-3010 and ask for them to get an explanation and relief.

    Fred Burke and Lilliam Dejesus       d/b/a HeadbanD LLC / 1-800-SKYRIDE / Thrillzown.com
    304 Trotter Way
    Dallas, Ga. 30132
  • 0
    Sabrina Faith
    | 1 reply
    I've paid for my "voucher" over $250 and EVERY time I was scheduled to go to skydiving they called the night before to tell me that the weather was bad in the area. This happened 10 times in a year. I asked for my money back on multiple occasions and I've had no response in a year now.
    • 0
      3-22-2013 NEW PHONE replies to Sabrina Faith
      My lawyer just confirmed that this company was owned by Lilliam Dejesus of 304 Trotter Way Dallas, Ga. 30132. The other posts here to the contrary are likely meant to confuse those that have been scammed by Lilliam Dejesus and her partner Fred Burke. I now have a judgment against her and Fred and am looking for information about where they have a bank account. My lawyer also obtained her latest phone number and verified it today.


      Call her at 770-265-7334 and you can verify this for yourself.
  • 0
    Patrick Boyle
    | 1 reply
    I received this from Timothy Baxter, listed above as attorney for the company:

    1800Skyride was the brand of a legit business, Headband, LLC, formerly located in Kennesaw, Georgia.   Headband was put out of business in April by a ruthless competitor who closed down its sales websites and thus deprived it of its ability to be a viable business.  I believe it was this competitor who posted my name online for harassment purposes.   in addition, slanderous online postings have linked the name of a decorated detective with Paulding County, Georgia, Fred Berke, with Headband.   Detective Berke has never had any involvement with Headband, but is the husband of Headband's owner, Lilliam DeJesus.     I was formerly a corporate attorney for Headband, LLC, which owned and operated the 1800Skyride brand.   My firm is owed several thousand dollars in unpaid legal fees by Headband.   I have never been involved in the consumer side of Headband's business.   However, Headband, LLC's assets and business have now been placed in receivership by court order (Fulton County Superior Court; Headband, LLC v. Cary Quattrocchi et al., C.A. 2012-CV-214228).

    Here is the contact info for the receiver, but I doubt there are any assets of Headband to pay for unredeemable ride vouchers.

    Charles C. Murphy, Jr.
    Vaughan & Murphy
    260 Peachtree Street, NW
    Suite 1600
    Atlanta, GA 30303

    (404) 577-6550 (voice)
    (404) 577-0060 (facsimile)

    www.vaughanandmurphy.com
    • 0
      Lilliam Esther Dejesus is Bankrupt replies to Patrick Boyle
      Don't worry Tim. You will not get your money but at least you will get to see her go to jail!

      United States Bankruptcy Court
      Northern District of Georgia
      Notice of Bankruptcy Case Filing

      A bankruptcy case concerning the debtor(s) listed
      below was filed under Chapter 7 of the United States
      Bankruptcy Code, entered on 09/16/2013 at 2:37 PM
      and filed on 09/16/2013.

      Lilliam Esther Dejesus
      304 Trotters Way
      Dallas, GA 30132-0331
      SSN / ITIN: xxx-xx-3624

      The case was filed by the debtor's attorney:
      Karmel Sunzette Davis
      Karmel S. Davis & Associates
      P. O. Box 5488
      Douglasville, GA 30154
      (678) 715-0967
      The case was assigned case number 13-42680.
  • 0
    TIM BAXTER Atlanta Attorney is a CROOK!
    Headband / Thrillzown / 1800skyride  ------ Lilliam Dejesus of Hiram Georgia SCAM!

    Tim Baxter the Atlanta lawyer who represents the thief Lilliam Dejesus and her scam artist husband Fred Burke who works for the Paulding County Georgia police department! All three of these characters are very bad people but possibly the worst is Fred Burke who made plenty of money from the Headband LLC scam that he and his wife ran. He hides behind his official position as Paulding County police officer! Fred Burke stole money from consumers and burglarized the former office of Headband LLC along with that of other tenants of the same building.

    You may call them at the numbers listed below but mostly they just lie and tell you stories of how someone else made them steal your money!

    You can win your money back by suing them at your local magistrate court! Just file a quick and cheap lawsuit where you live and name all three of these scam artists. Make sure you send a copy to them at the addresses listed below. You will either get you money from them or win by default as it is too costly to defend your suit in what is to them an out of state court.

    Tim Baxter
    1360 Peachtree Street, NE, Suite 1205
    Atlanta, Georgia  30309

    Lilliam Dejesus & Fred Burke  owner
    770-265-7334  
    304 Trotter Way
    Dallas, Ga. 30132


    The word is that the attorney General in Georgia is working on a case against Fred Burke and Lilliam Dejesus so file soon and get your money before they go to jail!

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