Furniture

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I am currently installing a kitchen for a customer that was designed and purchased through Direct Buy. During the installation process we ran into numerous design problems, cabinets that wouldn't accommodate specified appliance, cabinet doors that didn't line up properly, trim that there wasn't...

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Wow. The quality and value does not match pricing. Furniture was damaged...chips on night stand and botched finish on sides, head board had a crack and decorative swirl on top of head board was not finished. The total for three pieces $4500 and made in China, inspected in China and in the...

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PLEASE NEVER BUY FROM THIS COMPANY. POOR SERVICE, QUALITY AND PERFORMANCE. NEVER BUY A PROTECTION PLAN AS NO BODY CARES AFTER YOU BUY THE PRODUCT. THEY TAKE SO LONG, FINALLY YOU GET FRUSTATED AND STOP CALLING THEM.

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I purchased the sofa and 2 love seats less than a year ago and the sofa looks terrible. The color has faded badly on both ends where we sit and the cushions have gone flat! I expected much better for my money!! When Farmers Furniture contacted Catnapper with pictures of my furniture, Catnapper...

I pruchased a flat screen tv & a front load washer & dryer from this company & I paid cash for it in full at the time of purchase. The salesman sold me an HD cable that was $60.00 knowing that I wouldn't need it because it came with one already & that I wouldn't be able to return it. You make a...

PLEASE PLEASE HELP!!!!!!!! We orded furniture 7/03/12 from the Henderson Store 661 Mall Ring Circle we were told Ashleys would call Prior to Delivery to schedule delivery date and time, They called a few days later stating it would be the end of July I belive it was the 27th they were having issues...

To: Board of Directors, Regency Furniture, 7900 Cedarville Road, Brandywine, MD 20613 Subj: Defective Installation of Porter Queen Storage Footboard/Item No.: ASH B697-74 U/P $339.99 Porter Queen Sleigh Headboard/Item No.: ASH B 697-77 – U/P $389.99, Porter Queen Sleigh Rails/Item No.: ASH B697-98...

accidental damage

We purchased "100 percent leather" furniture from Rooms To Go manufactured by Chateau D'Ax. The "leather" is completely peeling off. My toddler had a piece stuck to his diaper and then put the leather strip into his mouth and almost choked. In my opinion, this furniture is unsightly and a hazard. I...

Today, Bob's Delivery never showed-up to our home. This is after being told yesterday by the Rockville, MD Store that we were the "first" delivery of the day. After a day of missing work, we were told the delivery would come on Saturday Morning and we would again be the "first delivery." We...

Today, Bob's Delivery never showed-up to our home. This is after being told yesterday by the Rockville, MD Store that we were the "first" delivery of the day. After a day of missing work, we were told the delivery would come on Saturday Morning and we would again be the "first delivery." We...

ZELLER

I bought a three piece sofa/loveseat/recliners. Upon deliverly recliner was broken and they wanted to send a repair person to fix. I refused being I purchased a new set. Within first 6 months a spring came out of sofa. Material started balling. Now the back of sofa is loose. It has been the worst...

I purchased a Simmons Verona FIRM mattress in May of 2011 from a Macy's store in Westland Michigan. I needed a firm mattress for my back issues and the sales person told me that the model in my price range was the Verona. As soon as the mattress was delivered(delivery men still at my home) I sat on...

Good deal Its not 10% off its like 50% off good furniture and even more on high end stuff. But if u want bargain basement stuff it's to cheap already to get much off. Or not good enough for db to sell.