Furniture

I called to express my concerns today that the mattress I purchased in June 2019 may have bedbugs, i was informed by a manager that bedbugs in furniture including mattresses are not covered under their Policy. I am very disappointed with this information being that I have two bites on my body while...

They do not honor their contract. They complain that the quality of the furniture is not good even through the company it was bought from sold the furniture and contract. They will look for every excuse not to service you. Terrible customer service and terrible company. Do not use them

ASAP.... WHO ARE YOU TO DO THIS. I NEED EVERY CENT.

This company is terrible, I am on my second purchase from them and they consistently manage to make it a terrible experience. My first purchase was from the Bolingbrook location where the salesman blatantly lied about the current sale on a couch. This time I spend $1,500 on a mattress and the...

They will ship your mattress even after you may die or delivery will take forever!!!!!! I ordered my mattress from US-Mattress and it has been more than two weeks what they guaranteed for delivery. They even didn't update the order status for a while so I had to contact them what happened to my...

Decided to clean my bedding cover only to realize that fiberglass strands now is everywhere. Blankets, clothing, pillows. Damn it. Any resolution? I’m going to call Bob but I’m not holding my breath for a reaolution.

I purchased an England couch 3 mo ago, and the cushions are "pilling" badly. The store where I purchased it will do nothing. I have shaved it and within a few days, it's just as bad. Cushions slide out, the whole things is disgusting. Looks like something I picked up off the street curb. I'm sick...

December 2015 I spent approximately $10,000 total on furniture and warranties at the Elston location. Mechanical 3 piece sofa was $2677 plus $589 on leather protection and Complete Care Warranty which I was told would cover any damage to the recliner mechanism or the leather. I was apprehensive in...

This pos company vcf! I've been getting bit almost every night now for the past couple of months and I've been writing it off as poison bc I do a lot of yard work in the summer time but this Mormon I woke up for work and took my pants off and found 3 bed bugs on them and checked our couch and it's...

NEED SOMETHING DONE ABOUT IT I PAID TO MUCH FOR IT TO BE NOT SITTING ON IT

I got two twin beds and they were infected with bedbugs. I called customer service and they said that they can’t do anything about it even though I got those bed two weeks ago. This is my first time dealing with something like this and I’m extremely disgusted and disappointed. I paid a lot of money...

Pathetic service, wrost customer service we transferred to banglore from dehradun, they did wrost packaging they destroyed our goods like almira, bed, dressing table, broken center table etc., i would suggest to everyone, do not use thier services.. They know only grabbing customers but not able to...

I purchased a leather sectional about a year ago, thinking I would play it safe with the complete care package. little did I know the bar for the electric recliner bent within 5 months. I called for them too look at it, they sent a TRAINED SERVICEMAN too look at it and we were informed it was not...

I am very happy and appreciate

I purchased a Lazy-boy lift recliner and it was delivered Sept. 4, 2018. The chair I tried in the store had the leg rests extend straight out when tested. The chair I received only allows the leg rest to extend about 80%. I notice a complaint was filed by June in 2009. Seems the problem still...

award recived from USA

pepsi award winner from USA

Purchase leather furniture and it started to peel, also paid extra for warranty. By the time the tech came out it got worse. Was told it was not under warranty because I should have called sooner. It is an eye sore. What leather furniture peels?? Ex specially when the furniture costs so much. So...

I spent over $3000 on a sofa and recliner and in less than 3 yrs the leather is peeling. Not covered by warranty from England and not covered by the 5 yr extended warranty by Ashley Furniture. What a joke. Don’t buy from either. My couch which is rarely used has a sinking cushion and they are...

We purchased an England sectional from Levins. My husband loved it but it was just ok with me. It was material and I even asked the sales lady if it would get matted or worn looking. She assured me no and that England furniture is high quality and well made. Wasn’t even a year and the cushions were...