• Complaints 861 - 880 of 907
  • Submitted by: Joseph Anderson | Comments: 0
    Defective mattress
    Purchased a queen size Eurotop mattress set on 02 April 2009. I noticed the mattress was developing a "sag" in the middle and contacted Gallery Furniture. They told me they would send out a replacement the same night. Two hours later, they informed me that it was the vendor's responsibility to make...
  • Submitted by: chris thomas | Comments: 45
    art van warranty issues
    We purchased a couch from art van furniture 29905 7 mile road livonia michigan on 03/05/09 around 5/05/09 we noticed loose strings falling off the fabric when the service guys came out they said there were snags and snags are not covered by either the manufacterer or the COMPLETE CARE warranty sold...
  • Submitted by: joyce moss | Comments: 9
    sagging mattress
    i purchased a spring air mattress the lear model.. it is so sagged where we lay at night and we are not big people ... it is the second one the first one was replaced after only a month.. why do you make some thing that sags so bad .. i am very unhappy with this and being on ss its really hard to go...
  • Submitted by: khosrow torbati | Comments: 0
    mattress saggs after a few months
    i bought this queen set of mqdestin with box and frame 07/20/2008 from beds etc. of california,inc.310-217-1500 gardena ca.i told the manager i want great support mattress because my old mattress was 6 years old and i needed more support for my back she sold me that one with 20 years warranty now...
  • Submitted by: Marcy Devey | Comments: 0
    Mattress sags/back pain/poor warranty
    A class action law suit should be filed I agree, for the pain and suffering that has been caused due to this companies "back Support" mattress and lack of the follow through on their warranty.. They should have to be responsible for the doctor bills and medications.
  • Submitted by: Marcy Devey | Comments: 0
    Mattress sags/back pain/poor warranty
    A class action law suit should be filed I agree, for the pain and suffering that has been caused due to this companies "back Support" mattress and lack of the follow through on their warranty.. They should have to be responsible for the doctor bills and medications.
  • Submitted by: Shagay | Comments: 11
    False Promises - Hard to get out of contract!
    We purchased a dining room table with chairs in early January 2009. It was supposed to arrive within 6-8 weeks. Didn't arrive. We received one phone call telling us that they would call us when they had an arrival date. At 10 weeks we still had not heard anything and we went back again to the...
  • Submitted by: Scott Stewart | Comments: 2
    Suspect quality of sofa Toledo, OH
    Our family purchased a Leather Furniture set from this company. Within 1 year we noticed deterioration to the sofa. Soon after both recliner portions were broke. We contacted the francise. They sent a repair worker to evaluate the sofa. This was December, 2008. It is now April, 2009 and no...
  • Submitted by: Kelly Ledlow | Comments: 16
    Cream color corner sectional and ottoman
    I bought the sectional from Art Van furniture co. in 11-06, 4-07 had a warranty issue with the corner of the sectional breaking down. Then it was returned, only to go back a few months later because of the chaise part of the sectional started to do the same thing, break down. I called to get it...
  • Submitted by: Kelly Ledlow | Comments: 0
    Cream color corner sectional and ottoman
    I bought the sectional from Art Van furniture co. in 11-06, 4-07 had a warranty issue with the corner of the sectional breaking down. Then it was returned, only to go back a few months later because of the chaise part of the sectional started to do the same thing, break down. I called to get it...
  • Submitted by: Lester Aurell | Comments: 0
    Only four pieces were shipped to the store
    If a store runs a sale for an entire week, then the product inventory should last for an entire week. What is worse is about 10 years ago I got a raincheck for a product and waited in a two hour lineup to get the product. That is why I don't shop at ZELLERS anymore except for specific advertised...
  • Submitted by: shirley almashie | Comments: 14
    recliner chair
    I bought a recliner chair a month ago from capperalls furniture co. in bellefonte. pa. I am very disappinted in this chair first of all it is so small that you canno0t move your arms at all , the arms are way to high for the chair and they came out and put more stuffing in the arms , which only mad...
  • Submitted by: shirley almashie | Comments: 0
    recliner chair
    I bought a recliner chair a month ago from capperalls furniture co. in bellefonte. pa. I am very disappinted in this chair first of all it is so small that you canno0t move your arms at all , the arms are way to high for the chair and they came out and put more stuffing in the arms , which only mad...
  • Submitted by: J Glazier | Comments: 0
    item not as shown / quality
    I purchased this item on line. I chose this company because they could deliver the fastest and matched price. Unfortunately delivery took 30 days, not 10 as was promised. The item came unassembeled which was NEVER disclosed on the site. The furniture was poorly made and has a sloppy finish. My...
  • Submitted by: Deborah Pickett Tynes | Comments: 2
    Defective product
    I purchased a king size Ultra Plus Euro bed on sale for $897.00 + $50.00 delivery fee + $62.79 in taxes, so you could say a $1,000 king size bed. This bed is definitely not a Posturepedic Ultra Plus Euro Pillow Top Mattress. Me & my husband have severe back problems & as result of sleeping on this...
  • Submitted by: Lyndsey Kotrla | Comments: 145
    sagging mattress not covered by warranty
    Simmons Mattress Company Refuses to Honor 10 Year Warrant After Only 2 Years My mom had back surgery and bought a new mattress thinking that it would be better for her back than my parent's 10 year old mattress. So they purchased a Simmons pillow top from Mattress Firm. The mattress had a 10 year...
  • Submitted by: Mike Ledingham | Comments: 5
    No warrenty support
    We bought a Spring Air mattress and box springs from RC Willey. After 3 years we had sagging on both sides. We turned it but because it is a pillow-top we could not flip it. They sent someone out and it had only sunk 1 1/4" so, in their opinion, it was not a defective mattress. The store did not...
  • Submitted by: Frank Gencur | Comments: 3
    They ordered wrong furniture
    I ordered furniture through DirectBuy from their quarterly catalog. They misprinted the number for the chair I wanted and the living room furniture came with a love seat instead of a chair. I called them and they said they would get it fixed. It was not the manufacturer's error it was their error....
  • Submitted by: MK | Comments: 0
    Unfair / Rude Constumer Service
    I bought a bed-furniture for my new-born baby from the Zellers Store located at Erin Mills and Eglington Avenue at Mississauga (Ontario). I took it at my home, assembled, and made ready; but my baby couldn't find it comfortable after one night of sleep. She cried, and so I had to make her sleep with...
  • Submitted by: Crystal | Comments: 1
    Horrible quality of products
    PLease do not buy from this company, google "Ashley Furniture Complaints" and take a look at a few of THOUSANDS of Complaints! I had to learn the hard way and now and forced to be stuck with a piece of crap, horribly made piece of $2400 furniture!!! They will not give your money back, they do not...