Furniture

I purchased a nice black leather couch set (3-2-1) last August. After it was delivered we found that the leather quality was not great (to put it nicely). After about 5-6 weeks we couldn't hold it in any longer and we contacted Ashley. They sent out a technician who pretty much found the same issues...

If you want to throw your money away, just give it to charity. But don't spend it on Lazboy furniture. Their quality control is so pathetic, you better off buying Chinese junk. Don't believe a word in their awsome warranty; it's not worth the paper it's printed on. Once the store takes your money,...

This company offers a beautiful website with awesome product choices in a multitude of different styles. I ordered a vanity set to complete a room. The vanity set came with no mirror. I simply called the 800# and the OWNER-Jonah-was the rudest person I have ever talked to in my entire life. He would...

Mattress is sagging after a short usage. Wake up with headache and backache, not a happy customer. The store said it had to sag 3" to be defective that is not what the warranty states.

I thought that since England brand was part of Lazyboy that the furniture would be decent but I was wrong. The price was reasonable but certainly not cheap. I purchased a sofa and a chaise chair. They both felt firm and comfortable in the store but the comfort lasted about 4 months. The frames are...

I am in the midst of learning a most unpleasant and expensive lesson after purchasing a dining room pub style table and chairs from Goldberg Furniture in Syracuse, NY. Several of the stores were going out of business (I was told due to the recession, but now I believe it is because they sell a...

to the following website-http://www.infomercialscams.com/defenses/direct_buy_scams# In the past I have followed the long list of complaints submitted there. There was a maximum of 2 positive recommendations per 100 complaints. Now all of a sudden there are only 23 listings and THEY ARE ALL POSITIVE....

I worked at Directbuy in California for 6 months, if you want the absolute truth here it is. DirectBuy is the worst company on earth to be employed by, associated with, or have a membership with! Directbuy is a corporation that is franchised, which means that someone owns each center, so they are...

I also purchased a Chateau D'ax livingroom set. I didn't purchase an "extended warranty" from Macy's, as the last leather sofa I owned lasted 20 years and it was supposed to be a "cheap" brand! So, I assumed that this would last just as long, as I paid quite a bit for this and it was supposed to be...

I just want to let people know that u can't believe everything you see on T.V. ! This company is for people who have a lot of money which is weird because its the middle class average people who see this commercal and run to the phone to find out how to save!! THI S COMPANY SHOULD BE OUT OF...

We had to wait 3 weeks to get an open delivery date and have since received two calls pushing our date back. Its been 6 weeks since we ordered our product and they haven't "received" it in stock. When you set a date for DELIVERY, it should be DELIVERED on that date. I understand a day or two...

Craftmatic phoned my wife on her mobile which is registered under telephone prefencing. They harrassed her into making an appointment for a bed even though we only got a new bed last year as a wedding gift. I called back to complain but they spoke over me and hung up. They then called at 11.30 on a...

While visiting parents in Kelowna, went to Ashley Homestore to browse. Found a leather sectional that I like which was on sale. Talked to salesperson and said I really like it and would be purchasing this sectional when I went back to Vancouver. She told me it wasn't on sale in Vancouver, and that I...

I purchased a sofa and chair from a furniture store about 18 months ago. I chose the England brand furniture because I was told about their exceptional quality. Unfortunately, the fabric and cushions are wearing pre-maturely. The fabric is tearing and the cushions are loosing their shape. England...

My wife and I recently purchased a Felicity Sunlit Cherry Bedroom Suite from Thomasville Furniture. Our Thomasville saleswoman had led us to believe that our Thomasville furniture would be made in North Carolina, but when it was delivered we discovered that it was all made in China. Thomasville had...

I purchased a leather set (couch, 2 chairs & ottoman) from Macy's in April '07. The frame on the couch was broken. Macy's assured me this would be fixed. The room was designed around the furniture. Several thousand $$ later and January 2008, there is still no resolution. They tell me Chateau D'ax...

My husband and I were recently married and took back quite a few gifts from the wedding that we didn't need and put the refund towards a couch. We had been looking at the couch for over a year, but couldn't afford it until then. We were informed that it would take 6 weeks to get it in the warehouse,...

I ordered a bedroom suite from Sofa Express 9/07. First, the delivery men were late for my scheduled appointment. Then they were cursing in my home about how bad they disliked their jobs. Finally, they put large holes in my walls going up my staircase and failed to inform me about this. When I...

On August 20th, I went to Jennifer Convertible’s in Vienna, Virginia, to purchase the New Yorker 3 piece special on sale for $799.99. I made the purchase and arranged the delivery date, which could not be delivered until September 8th. Then, the saleswoman asked if I wanted the “Upholstery Shield...

I BOUGHT A CHATEAU D'AX DOUBLE RECLINER SOFA , WAS TOLD IT WAS MADE IN ITALY OR CHINA AND I TOLD THE SALESLADY I DID NOT WANT ONE MADE IN CHINA, THEN SHE SAID OH I THINK THEY ARE MADE IN ITALY. I TRAVELED 500 MILES TO PICK UP AT THEIR WEARHOUSE AND GOT HOME AND UNPACKED THE SOFA, AND TAGS ALL OVER...