• Complaints 881 - 900 of 916
  • Submitted by: shirley almashie | Comments: 14
    recliner chair
    I bought a recliner chair a month ago from capperalls furniture co. in bellefonte. pa. I am very disappinted in this chair first of all it is so small that you canno0t move your arms at all , the arms are way to high for the chair and they came out and put more stuffing in the arms , which only mad...
  • Submitted by: shirley almashie | Comments: 0
    recliner chair
    I bought a recliner chair a month ago from capperalls furniture co. in bellefonte. pa. I am very disappinted in this chair first of all it is so small that you canno0t move your arms at all , the arms are way to high for the chair and they came out and put more stuffing in the arms , which only mad...
  • Submitted by: J Glazier | Comments: 0
    item not as shown / quality
    I purchased this item on line. I chose this company because they could deliver the fastest and matched price. Unfortunately delivery took 30 days, not 10 as was promised. The item came unassembeled which was NEVER disclosed on the site. The furniture was poorly made and has a sloppy finish. My...
  • Submitted by: Deborah Pickett Tynes | Comments: 2
    Defective product
    I purchased a king size Ultra Plus Euro bed on sale for $897.00 + $50.00 delivery fee + $62.79 in taxes, so you could say a $1,000 king size bed. This bed is definitely not a Posturepedic Ultra Plus Euro Pillow Top Mattress. Me & my husband have severe back problems & as result of sleeping on this...
  • Submitted by: Lyndsey Kotrla | Comments: 151
    sagging mattress not covered by warranty
    Simmons Mattress Company Refuses to Honor 10 Year Warrant After Only 2 Years My mom had back surgery and bought a new mattress thinking that it would be better for her back than my parent's 10 year old mattress. So they purchased a Simmons pillow top from Mattress Firm. The mattress had a 10 year...
  • Submitted by: Mike Ledingham | Comments: 5
    No warrenty support
    We bought a Spring Air mattress and box springs from RC Willey. After 3 years we had sagging on both sides. We turned it but because it is a pillow-top we could not flip it. They sent someone out and it had only sunk 1 1/4" so, in their opinion, it was not a defective mattress. The store did not...
  • Submitted by: Frank Gencur | Comments: 3
    They ordered wrong furniture
    I ordered furniture through DirectBuy from their quarterly catalog. They misprinted the number for the chair I wanted and the living room furniture came with a love seat instead of a chair. I called them and they said they would get it fixed. It was not the manufacturer's error it was their error....
  • Submitted by: MK | Comments: 0
    Unfair / Rude Constumer Service
    I bought a bed-furniture for my new-born baby from the Zellers Store located at Erin Mills and Eglington Avenue at Mississauga (Ontario). I took it at my home, assembled, and made ready; but my baby couldn't find it comfortable after one night of sleep. She cried, and so I had to make her sleep with...
  • Submitted by: Crystal | Comments: 1
    Horrible quality of products
    PLease do not buy from this company, google "Ashley Furniture Complaints" and take a look at a few of THOUSANDS of Complaints! I had to learn the hard way and now and forced to be stuck with a piece of crap, horribly made piece of $2400 furniture!!! They will not give your money back, they do not...
  • Submitted by: Roland | Comments: 3
    BAD QUALITY
    I purchased a nice black leather couch set (3-2-1) last August. After it was delivered we found that the leather quality was not great (to put it nicely). After about 5-6 weeks we couldn't hold it in any longer and we contacted Ashley. They sent out a technician who pretty much found the same issues...
  • Submitted by: Sam Parker | Comments: 4
    Poor Quality, Poor workmanship, Poor service, Waste of money
    If you want to throw your money away, just give it to charity. But don't spend it on Lazboy furniture. Their quality control is so pathetic, you better off buying Chinese junk. Don't believe a word in their awsome warranty; it's not worth the paper it's printed on. Once the store takes your money,...
  • Submitted by: Sally Jones | Comments: 0
    Poor customer service and inferior product
    This company offers a beautiful website with awesome product choices in a multitude of different styles. I ordered a vanity set to complete a room. The vanity set came with no mirror. I simply called the 800# and the OWNER-Jonah-was the rudest person I have ever talked to in my entire life. He would...
  • Submitted by: Gloria Hinderer | Comments: 2
    Defective mattress
    Mattress is sagging after a short usage. Wake up with headache and backache, not a happy customer. The store said it had to sag 3" to be defective that is not what the warranty states.
  • Submitted by: Laurie Spilde | Comments: 23
    poor quality
    I thought that since England brand was part of Lazyboy that the furniture would be decent but I was wrong. The price was reasonable but certainly not cheap. I purchased a sofa and a chaise chair. They both felt firm and comfortable in the store but the comfort lasted about 4 months. The frames are...
  • Submitted by: Vicky | Comments: 0
    Poor product and poor customer service
    I am in the midst of learning a most unpleasant and expensive lesson after purchasing a dining room pub style table and chairs from Goldberg Furniture in Syracuse, NY. Several of the stores were going out of business (I was told due to the recession, but now I believe it is because they sell a...
  • Submitted by: Ed Clark | Comments: 5
    I believe that they are submitting false/fake positive reviews....
    to the following website-http://www.infomercialscams.com/defenses/direct_buy_scams# In the past I have followed the long list of complaints submitted there. There was a maximum of 2 positive recommendations per 100 complaints. Now all of a sudden there are only 23 listings and THEY ARE ALL POSITIVE....
  • Submitted by: DirectBuy Employee | Comments: 111
    Unbiased Truth about DirectBuy...
    I worked at Directbuy in California for 6 months, if you want the absolute truth here it is. DirectBuy is the worst company on earth to be employed by, associated with, or have a membership with! Directbuy is a corporation that is franchised, which means that someone owns each center, so they are...
  • Submitted by: cindy in KY | Comments: 3
    Garbage for a high $
    I also purchased a Chateau D'ax livingroom set. I didn't purchase an "extended warranty" from Macy's, as the last leather sofa I owned lasted 20 years and it was supposed to be a "cheap" brand! So, I assumed that this would last just as long, as I paid quite a bit for this and it was supposed to be...
  • Submitted by: Lady Dee | Comments: 2
    False Pretense
    I just want to let people know that u can't believe everything you see on T.V. ! This company is for people who have a lot of money which is weird because its the middle class average people who see this commercal and run to the phone to find out how to save!! THI S COMPANY SHOULD BE OUT OF...
  • Submitted by: LP | Comments: 1
    Delivery
    We had to wait 3 weeks to get an open delivery date and have since received two calls pushing our date back. Its been 6 weeks since we ordered our product and they haven't "received" it in stock. When you set a date for DELIVERY, it should be DELIVERED on that date. I understand a day or two...