Complaint

0
Judy
Country: United States
I found this complaint on-line and my scenario was exactly the same.

I received a call with a recorded voice saying the call was from "Card Services" telling me that I needed to "act now to save money on my credit cards or the offer would expire."  Then I was given an option to press a number to be connected with a live operator and the option to press another number to stop receiving any more "notifications".  I pressed to speak to the "operator" to ask why they're calling me since I am on the Do Not Call list.  She hung up on me immediately.  I tried to call the number back, but the number I tried was disconnected.

Comments

  • 0
    Angry
    | 1 reply
    I just got a call from "Card Services" too, and it was obviously a boiler room operation with someone who spoke horrible English. Philipines? She didn't even know what banks she represented as she started guessing my accounts (I pressed her on which cards). She then lied about "Card Services" being owned by Mastercard and Visa, which is an amazing feat since they competitors. She hung up when I asked her for a phone number.

    The calls are made over a cheap VOIP connection that keeps fading out.

    My guess is that this is some overseas company that the FCC cannot shut down.
    • 0
      Jessica replies to Angry
      It happens to all verizon customers. They use a fake number to trick you into answering. If you do speak to an agent they demand your credit card info and will swear and get beligerant when you dont comply. All verixon customers get these calls, the company is doing nothing about it.
  • 0
    Geo
    | 2 replies
    Got a call from this scam artist today and decided to play along and waste their time.  Spoke to a female who was very nice until I started pressing about who they were.  After she became really rude I decided I had enough so....We have a great air horn and gave her a blast on the air horn as a going away gift.  Her ears are probably still ringing.  After a few more similar blasts these idiots might just find other lines of work,
    • 0
      PastureMuffins replies to Geo
      Hahaha, did the SAME thing with the air horn, best $7 I ever spent.  These [***] called me as well.  Use to have a card account with WAMU, when Chase acquired them they jacked up my interest rate from 10% to 25% overnight, even with a flawless payment records.  Screw them, closed the account.  And then I get this call today from some Indian.  I asked him if they stopped treating customer like dog crap on your shoes.  Then let him have it with the air horn.
    • 0
      Chris replies to Geo
      Nice! We all gotta chip in & waste their time!!!
  • 0
    CHIEF
    They are starting again - receivd a call today (Independence Day) stating it was my last chance to stop a higher interest rate from taking affect. I have already reported these scammers to the FCC and I'm on the DO NOT CALL list so what is our government doing to protect us ????? Catch these people and fined them, if they have no money;put them to work cleaning up the gulf. If that doesn't work have a televised public hanging(only trying to get my monies worth)
  • 0
    Lor
    I just received another call from these people on my work phone.  When I answer with the name of my company they hang up.  The number they are calling from is 716-656-6677.  The reverse directory lists this as  Card Services at 2970 Transit Rd in West Seneca New York.  When I googled them I found that they have been scamming for a long time!!
  • 0
    KK
    Today was the second day in a row that I received a call from Card Services.  Yesterday when the live guy came on & I explained that I was on the Do Not Call list he hung up on me.  Today I asked the woman her name & she told me "Victoria Thompson"; I'm assuming it's fake.  I explained to her that today was the second day in a row that they'd called & that they shouldn't be as I'm on the Do Not Call list.  She said, "Be prepared for 15 more because it's not over lady!" and hung up on me.  I filed a complaint with the Do Not Call registry.
  • 0
    Judy
    | 2 replies
    I received a call from these people today and when I asked for their phone # he said 1 800 go f--- yourself deeply.  I would hope someone can do something about these people callingP6N7
    • 0
      annoyed replies to Judy
      | 1 reply
      That is LITERALLY what they JUST said to me also!!!!! I am sooooo angry!
      • 0
        Fedup replies to annoyed
        I got the identical response.  They call my cell and house. Both numbers are on the no call list. What a flippin joke that is.
  • 0
    Diane ,Ohio
    Yes! I received phone call for 6% interest on credit cards!!!

    Stupid as it may be I believed the so called card services people. I did give them 4 cards of high interest rates, two of which are closed out on hardship cases, after husbands unemloyment ran out June 12, 2010. Ha! Ha!  waiting for the extension.  I then received another call back 3 4 hours later by company phone 1-866-682-0803 http://firstfinancialassetservices.com/  They wanted to bill $695.00 on two of the cards I still pay on time ..  I had already panic from my stupidity, and called and reported cards as if they where lost or stolen. I had explained the situation to my actual card company and suspected fraud... Mind ya, I give them my last for social numbers too. The first  phone call even told me the balance and last payments on 4 cards, immediatly after giving my credit account info.
    Powerful information to obtain so fast. making me a believer.  Also the first call lied and gave me a return 1-800-945-2000 number belonging to chase cards.. Big lie,I called chase and informed them to. (3-4 hours later They return a call, wanting to make a deal with 6% interest rate... I told them I was going to skip and pay the rate my cardservice offers me. The man hung up on me... In a hardship case deal with the cardholder only, They will help lower in hardship case ... Don,t be gullible like me. I spent the rest of the day calling fcc, bbb, my card holders and I spent money *57 to trace the call twice costing me 3 to 5 bucks. I will have  a tracer on record on att phone company.   The company may or may not lower your interest rate, but they charge a large fee regardless. I would recommend (moneymanagement.org) to any one trying to get out of  debt...Best company only charging a very small fee.. My sister was  scammed on a debt consolidation . They made everthing go into a default and destroyed her credit, plus collection call her every day. She had signed already made agreement,  I told her to go with MMR  after already being scammed...
    To late she said.   MMR never lets you get behind on payments and keep some cards active for your use.  http://www.moneymanagement.org/ the best solution to honest debt recovery. Been there and done that.  Tough times can make us vulnerable to fraud.   Please respond if this may be a rip off for my money or even identity theft?  Sincerely, Diane
  • 0
    Nancy
    I just had received a call from "Card Services" so I entered into a discussion with them only giving my name and refused to give any credit card information and asked tons of questions. I felt it was a scam so limited what I said to the lady who avoided giving me her name. She was on a cell phone and I talked to her until her cell ran down, or she drove out of range, or hung up on me...My number is non-published so how the hell did they get it?

    Here's the number she called from: 997-000-2154 of course, reverse TN check showed negative!!!!
  • 0
    Card Services Scam
    | 2 replies
    Attention - anyone that has worked for any company calling themselves Card Services please do your fellow Americans a favor and post here specifics such as address, name of company, phone #s, website addresses, and any names/emails of supervisors or managers.  You know - who do you call if you can't come in to work that day.  Only with this information can those who have been scammed track these guys down.  Based on prior research, many of these scams appear to come back to a Mr. Ran Barnea in Boca Raton Florida.  

    Any call from these guys are a scam.  First, do not worry about what shows up on your caller ID - this is not a valid or real # they are using technology to "spoof" caller Id - which is illegal.  No legitimate company would flout FTC rules on telemarkeing by using an autodialer and calling unlisted numbers and numbers on the national do not call list.  No legitimate company would hesitate to provide details on who they were, their address, phone #s, website, etc.  If the company was legitimate they would know who you are, your address, etc.

    How to tell if this is a scam.  (1) if you have no existing business relationship with them and they called you - you did not call them, (2) if they have to ask you for your name - if they are on an autodialer they don't know who you are just that you picked up the phone, (3) if they start asking for credit card #s, bank account #s, or SSNs, (4) if they refuse to provide their company name, address, and phone # when asked - in fact they should provide this without being asked - be aware many will give out the valid address and phone of another company so always tell them you will call them back.
    • 0
      Lynn Prince replies to Card Services Scam
      ‭+1 (800) 945-2000
      Scammers for sure. “Save on credit card debt and percentage rate. Call immediay or you Card will be canceled”. They want the last 4 of you SS# on the recording. Then tell you it’s wrong, asking for your CC#. What next. My DOB?!!!  I hate a thief!
    • 0
      Concerned replies to Card Services Scam
      Phone number 18009452000
      Showing up as chase card services
  • 0
    GiGi
    This company calls me at least once a month. Always a recorded message about lowering my credit card rates. I have told them a million times that I am on the DNC list & not to call again. They are always rude & insulting. This last time they used the name 'Member Services" but often change it & usually have "Name Unavailable" pop up on the Caller ID. Today I was told- "Thank you for your interest in lowering your interest rate. Can I have your name so I can verify who I am speaking to?" I tole her- 'No, actually I need your name." With that she hung up on me. Total scam. Any legit company would not act that way & would have a legit number when they call (not some 000 number). Can't the government crack down on these obvious scam artists?!!?
  • 0
    Ted
    This company (Card Member Services) keeps calling me even though I have told them numerous times to stop. Each time they change their number and just call again. When I asked what their number was, they gave me a different number than the one on the caller id. My caller id also said it was a cell phone calling, but the person claimed they represented "various credit companies." They are a fishing scam and they just want to steal identities. BEWARE!!!!!!!
  • 0
    Hawkeye
    I got a call from Card Member Services today, pressed 9 and asked what the company name was and what telephone number could I use to contact them, as I was busy right now. The person on the other end said he represented Card Member Services, asked if I had a pen. When I told him I did, he told me to stick it up my [***] and then hung up.
  • 0
    Mrs.Andrews
    I  received a call with a recorded voice saying the call was from "Card Services" telling me that I needed to "act now to save money on my credit cards or the offer would expire."  Then I was given an option to press a number to be connected with a live operator and the option to press another number to stop receiving any more "notifications".  I pressed to speak to the someone. When the person answer the phone they asked me what my current interest rates were. I said I don't know, you're the bank you should know. He then told me that they weren't able to see that information because of "HIPPA" violation (if anyone knowS ANYTHING about HIPPA it is for the privacy of your health care records and information!)  He then asked me how much money I had in credit card debt. I then said I don't know I haven't check lately, mabey $1000. He then slammed the phone down on me and hung up. WTF who does that? EVERYONE please be aware! don't give them your info!!

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