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ComplaintsTelecommunication Servicesmobily

Complaint

0
Syed Ali
Country: Saudi Arabia
Dear Sir

I am using mobily phone, i want to charge internet package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. Worst services in future i will disconnect mobily and go for Sawa.

Regards

Comments

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  • 0
    lotus
    mobily constantly deducts 0.66h.Why?http://89.107.8.150/ksaE.asp.27416966564722436.Pls deactivate.
  • 0
    abullah
    i used my phone for sometimes only so im always ended in expiration of my load,today i load 10sr and it comfirm it loaded like before,but when i try to call i can call any number.  i try to balance inquiry it said my balance valid until july 5 2011, i loaded it today only july 09 2011,,please help me! ill try calling 1100 but gives just alot of commercial on mobily promo...my number is 0565048147
  • 0
    shihabedeen
    you send messege STOP TOP
    send616234
  • 0
    Sattam
    This is for Mobily Customers:
    If you are receiving messages from 6365 and your account is being deducted by SR-5, and you want to stop this service then, follow these step:

    1 - write stop top
    2 - Send it to 616234

    You will receive a confirmation that all your Subscriptions have been cancelled.
  • 0
    ching
    im a sawa sim user, http://mobi.skill2thrill.com/mp/maxitext?uid+nrifflawdikte4, this message is also appearing and always deducting 5 riyals, what scam is this?
  • 0
    custober
    mobily need only money, not customer service
  • 0
    naik
    | 1 reply
    kindly make mobily internet package activation user friendly.By this you will get many costomers.
    • 0
      nachu replies to naik
      for me today date is 15.3.12 i have validity up to june2012 also my balance 40SR, but its coming, error as check operator services , 40 1B 35 , how to active my sim pls help me
  • 0
    NAWAB KHAN
    hy am nawab from pakistan i get 4,69,80,620 pts ( 20 jul 2011 ). i was free then i ply this game wst alot of mony in the end .i have no mercedes. Only Saudis can win.oooops
  • 0
    HASSAN
    THE MOBILY MERCEDES-BENZ GAME IS FRAUD. IT IS NOT BASED ON HIGH SCORES. THEY BASED IT ON DRAWS SO THAT THEY CAN FRAUD. IT IS ONLY FOR SAUDI PEOPLE TO WIN. I HAVE 32,018,675 POINTS BUT NO SUCCESS. GOD WILL PUNISH THEM.
  • 0
    Azimudeen
    mobily is thief. they are cheaters. i scored 47865832 pts, no win. they make it draw only to steal our money; not high score. this is saudi arabia i can't take them to court but i will take them to the court of Allah.
  • 0
    johnson
    mobily knows saudis can't part with their money so easily, that's why they based it on draws. they are cheaters and fraudsters. i have 19,726,156 pts so far (22/07/2011).
  • 0
    Ronald De Santus
    Dear Sir, I am really fedup of your service from 616234 which SR 5/ have been deducted EVERY WEEK, as per mentioned on the sms to cancell the service by send "STOP RINGTONES" but nothing happens still i am paying this now i have no option then switching to other network. I think your company runing shortage of fund the reason you are climing ilegal fund from your clients.waiting for your immediate action.
  • 0
    shijia
    trouble with customer service is they don't really care. today ( bout my 15th complaint ion a month about poor connectivity. they told me the system was down till 10 am, which was clearly just a story to keep me quiet, as I was on line through another device.so they tell porky pies
  • 0
    shijia
    trouble with customer service is they don't really care. today ( bout my 15th complaint ion a month about poor connectivity. they told me the system was down till 10 am, which was clearly just a story to keep me quiet, as I was on line through another device.so they tell porky pies. the internet cut ut twice whilst typing this!
  • 0
    habibur rahman
    dear sir,
           i would like to inform you that i am using mobile phone.i want to cancel this link htt://193.126.67/iac/m3sti=904&sub=247592312.because sir when i received this massage they are deduct my balanced 5 riyals always .anytime when i recharge my load,suddenly that time deduct my load.also i was complain the mobile center office but still cut my load. please sir cancel my all subscriptions.my mobile number is 0543295416 thanks a lot.


    regards
  • 0
    Mohamed abdurahman
    Mobily was giving better services in the past. but that glory is faded and quality of service is decreased marginally and became a pain in the ...?. I tried saveral times to call them, but in vain.keep on repeating the automated answers.
  • 0
    Joe
    As per mobily offer, i have activated favourate numeber offer, to reduce my internation call charges to a perticular number, but still my callchages  is same 2 SR per minute as before. When i tried calling to Mobily prepaid coustormer care number 1499 i can listen to IVR, but in arbi language which i am unable to understand.
  • 0
    ABDUL RAZAK
    MY NO: 0562538616
    MY NAME;ABDUL RAZAK
    I AM UR CUSTOMER FOR FIVE YEARS !!
    YOUR CUSTOMER SERVICE IS VERY VERY POOR !!
    WHICH IS UR CUSTOMER SERVICE NO I TRIED TO CALL 1100 BUT NOT RESPONDING !!!
    DAILY DEDUCCTING SR 0.66 FRM MY ACCOUNT PLS STOP THIS AND REFUND MY MONEY URGENTLY
  • 0
    giran
    kindly remove the service of islamic picture message from my mobile (#0545538623) which is coming from 9025
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