Customer Service did not answer
Complaint
Syed Ali
Country: Saudi Arabia
Dear Sir
I am using mobily phone, i want to charge internet package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. Worst services in future i will disconnect mobily and go for Sawa.
Regards
I am using mobily phone, i want to charge internet package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. Worst services in future i will disconnect mobily and go for Sawa.
Regards
Comments
my mobile los money every recharge please check it . after los money one service message come from this address-"http//193.126.233.67/iac/m3?sti=897&sub=342905415"---please deactivate every money lossing packages from my no.0564502497
my mobile los money every recharge please check it . after los money one service message come from this address-"http//193.126.233.67/iac/m3?sti=897&sub=342905415"---please deactivate every money lossing packages from my no.0564502497
my mobile los money every recharge please check it . after los money one service message come from this address-"http//193.126.233.67/iac/m3?sti=897&sub=204868101please deactivate every money lossing packages from my no.0564407258.pls halp me
I tried to call customer care, but no response.
As for the customer service team , i think you should fire all of them or increase the units , this is very disgusting
i am rasly ph i try last 6day for mobily custmer care from my mobily sim but i didnt get till now can u send internet settins for my mobily sim no 0544285396
This is to inform you that,you must have heard about SATORP (Saudi Aramco Total Oil Refinary Project) where more then 25 thousand peoples are working and staying in residential complex, and we do not have 3G service from Mobily, I am mobily customer since 2005 and i am having three mobily subscription 0567336015,0563008845 including iphone 4, since there are no 3G service we find difficulty to connect internet. since you are the best service provider and i never had any problem with you, it is my humble request to provide this service and you will benefit out of this, at the same time i don't want to switch to any other operators. Please Help. With Regards.
htt://193.126.233.67/iac/m3?sti=897&sub=332121132
it stand for?can any one help me.
thanks
+966548545074
Travelling abroad, am paying more than 10SR / Min trying to reach the customer services staff. After several trials, each waiting for more than 15 minutes , they answered me . Explaining the problem, I asked the to call me back on the other Mobily # ( Which is working ) No body called. in @ 1 Hour I called them 3 times , asking to speak to their supervisor - he was so busy and cannot speak to me ( its 5:30AM KSA time :).
DONT BUY ANY PRODUCT FROM MOBILY, TRY SAWA INSTEAD