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ComplaintsTelecommunication Servicesmobily

Complaint

0
Syed Ali
Country: Saudi Arabia
Dear Sir

I am using mobily phone, i want to charge internet package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. Worst services in future i will disconnect mobily and go for Sawa.

Regards

Comments

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  • 0
    Sal
    by far its the most terrible service i have seen in my life. am from london and i have been to different places, but never encountered any such problems. i got blackberry internet services with internet plan on mobily 2 weeks ago. it worked for first 2 days and then started messing about. i tried calling them but no one ever answers the call. i have been calling regularly for 2 weeks now. i would suggest every one to stay away from mobily!
  • 0
    kabeer
    am using mobily phone nobody answer. I do not know what is he problem with mobily customer service, i try continue 7day no body anwser. Worst services in future i will disconnect mobily  very very bed service saudi arabia

    0541331592 this my  number i will change soon new number sawa
  • 0
    rafi ahmed
    I bought mobily broadband service with 1MBPS speed(6 month plan), from the very first day the speed was pathetic but i thought it will improve,but it degraded as the time pass, but when i tried to contact customer care there were no one to rectify my problem,then i went to the mobily shop from were i bought the connection, but of no use those person who were attending the customer are illequiped to handle the job, i wounder in the first place how there have been placed as customer representative,those people does'nt care abt our problem.
    After paying nearly 1200 SAR i am getting a speed of 250 kbps not even 1/3 of the speed what was been promise to be offered for tht plan,
    If they continue to do job as these then God can only help these people,then
    the day will come when they will be left with No Customer.
  • 0
    basheer
    dear sir,  I want to change my network from mobily to dilse what can i do for this  Dilse customer service is very good and properly they answering and giving solutions but mobily customer service too weak so inform me how i can change my network thankig you.my mobile number is 0569192794
  • 0
    Pramod
    What is meaning of customer care? This is unexpected from mobily customer care service. I was tried so many times but only hearing one music since long in keep me on hold.. no one answering..

    In my future I never give advice anyone to use mobily SIM
  • 0
    mohammed islam ahmed
    from 3 day im tring to internet settings and til now io did not get the settings and from 3 day im mentaining 100 riyals in my account but til know i did not get 1gb internt bunddle i have tried by all types of services sms and all they are not answering me and know at last i have dicided to throw my mobily sim and go for sawa best for me they always reponce the custmers good behavior not like mobily representatives GO TO HEL U BASTERDS
  • 0
    Abdul rasheed kunju
    Dear sir me mob no 0541197233, I have Racharge 100MB net but not activated
    pls help immediately
  • 0
    ABDUL RASHEED KUNJU
    Dear sir yesterday i have charge 100MB net not activated now pls immediately activation.
  • 0
    MUHAMMED SIRAJUDDIN ABDUL WAJID
    I WANT VERY URGENT TO ACTIVATE 100MB TO MOBILY # 0546043623 NOW TODAY OK MAASALMA.BALANCE 27.07 VALID 0N 28 OCT 2010
  • 0
    Tabrez
    Verry poor service nobody cares in mobily.
  • 0
    ajay
    chootiya customer care
  • 0
    abbas
    i need 100 mb backage my no. 0562857211 . Balance. 27+ oct 15
    Mobily cc not responce
  • 0
    Nazario
    i got my mobility sim, but after i reloaded it it was suddenly inactive.
    mobility internet service is poor, so i opted to shift to sawa
  • 0
    SHA
    Hi,

    I was using mobily SIM but after a month vication I try to use that SIM now it's saying SIM rejected, what should I do and SIM is in my name.
  • 0
    Mohammed Abdul Rafi
    Assalamu alaikum , today i transfered 10 SR from another mobily simcard, amount already deducted from the account but to other number didnt transfered yet,i called customer care after long trying i got connected to one of the customer care executive, i explained her the whole story she kept me on hold for more than 20 mins repeatedly she was keeping me on hold saying that she will check..and at last she is said the problem will solved within 24hrs..i dont know wat the [***] is this for 10 riyals i have to wait for f24 hrs....since that time i was trying to connect customer care again but of no use ...i have seen many telecom companies but i didnt see  such [***] kind of service....
  • 0
    sra
    go to settings and change the network settings from web1 to web2
  • 0
    shamseer
    iam using sawa sim mobail. in  all  days 1 :30 riyal has been reduce from account.  plzzzzzzzzzz   help  me...  give the answer...my number is 0507877992
  • 0
    Ahmed
    it is the worst service i've ever seen in whole of the world more than 3 one week i am trying to call Customer service and noone is answer I don't have any alternate coz i am using this mobile for my profession also so i can't migrate with other number to whom we can contact to rectify our problem??????? mobily mabnagment please wake up and do some thing b4 you loss customer satisfaction.
  • 0
    SHYJU JOSEPH
    Dear Mobily team
    I am shyju joseph, my mob. no. 0545179664
    i want to download some emergency pcs...still my multimedia is not activated..
    kindly activated my multimidia after i open my picture message and everyting...

    Pls do the needfull...

    With Best Regards,

    SHYJU JOSPEH
  • 0
    Mohammed Ali Siddiqui
    asak how can i contact with mobily custome services yesterday in my mobile received msg that your last call charges is 100SR but i didn't call, so pls anybody knws how to recover my money pls mail me on mas_riyaz@yahoo.com

    i will be appriciate

    jazakallah khir..
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