Customer Service did not answer

ComplaintsTelecommunication Servicesmobily

Complaint

0
Syed Ali
Country: Saudi Arabia
Dear Sir

I am using mobily phone, i want to charge internet package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. Worst services in future i will disconnect mobily and go for Sawa.

Regards

Comments

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  • 0
    iffe
    Dear sir,

    i didn't found dilse franchise to get the registered sim on my name... i went mobily franchise & they not selling dilse sim directly... but its belong to mobily... any how i bought from some banagali shop.. now i recharded 1000 of time but my Neqthy point never increase from 599... but Neqathy point checking service it still working on dilse sim... *1100#

    dilse coutomer service i still not found yet.. plz some body can help me regarding this...?
  • 0
    0568983909
    Thisnumberloked
  • 0
    sajid
    who says mobily customer not answer. today i call and i got through one of representative after one hour.. thank God.
  • 0
    nadirsha
    not chainging langueag , what is this how can cheang
  • 0
    a.awad
    i want to reach to anybody in the customer service ......does anyone know how can i ???
    i called 1100 but there was a recorded message but i need to talk to anybody ...
  • 0
    a.awad
    hey sajid i want to know how did you reach to any represantative???
  • 0
    Sayed
    Dear,really iam tired from mobily.i tried to contact them many times but no answer.how they lazy and careless to answer.i think sawa is better
  • 0
    RASHEED KUNJU
    SIR,
    YESTERDAY I HAVE PAYING FOR 100 MB NET
    BUT NOT ACTIVE, CAN U ACTIVATION TODAY
  • 0
    ATTAULQADEER
    SIR MY MOBILE AFTER 3 DAYS GOING 4 RIYALS WHY PLZ SOLVE THIS PROBLEM MY CELL NO 0545343001
  • 0
    ghayas ashraf
    sir,
    i want to know how to subscribe 10sr 30sr megabyte by message
    please infom me
  • 0
    AHMAD
    YOU ARE BICH MOBILY HARAMI HO
  • 0
    michelle
    how can i talk to a mobily agent?everytime i call 1100 only service menu.  I want  to know why my 20sr credit was lost but i did not use it. Worst service
  • 0
    Rajesh
    I take new mobily sim and I wish to activate 100MB internet package,for that i try several times to Mobily customer care but no replay very bad services.Now i am going to take SAWA bcos no need to call customer care for activation of internet package.
  • 0
    farid
    My 1GB Internet Package expired yesterday. Even though I have enough balance, it has not been renewed automatically as mentioned in the website. Now I am paying per MB rates. I managed to speak to a customer care executive yesterday who assured that it will be renewed automatically but it has not been done yet. Have been trying to contact them the whole morning today but no answer. Is this a plot to make money? Forcing us to use riyals/mb rather than packages.
  • 0
    Mirza Haneeful Hasan
    Assalam Walakum,  Is there any mobily site to take internet package thru internet same like SAWA. Because I am unable to catch/talk customer service, always busy or recorded music or keeping in hold, I need to activate internet package very soon. (pass this message to Mobily Customer Services) to rectify the problem for all or launge site recharge internet packages benefits for Mobily not for us, we are customer.

    GOOD DAY - GOOD BYE - REPLY ME SOON --------- WAITING YOUR ANSWER
  • 0
    SUBHANALLAH
    KINDLY  DO NOT  GO FOR  MOBILY.  ENOUGH A LONG HEADACHE, NO BODY WILL GIVE YOU PROPER RESPONSE,  GO FOR SAWA, SIMPLY THE BEST.

    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.  
    DEAR ALL  KINDLY DO NOT GO FOR MOBILY.
  • 0
    Muznah
    I m trying to call mobily customer service but the are not giving any response
    plzzz give reponse its very urgent
  • 0
    Muznah
    I m trying to call mobily customer service but they are not giving any response
    plzzz give reponse its very urgent
  • 0
    Muznah
    Mobily coustomer service is not giving any responce.....!!!!!!!!!!!!!!!
  • 0
    zulfy
    a neet mobaily Internet MB taek setting
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