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Complaint

0
Syed Ali
Country: Saudi Arabia
Dear Sir

I am using mobily phone, i want to charge internet package when i call 1100 or 0560101100 nobody answer. I do not know what is he problem with mobily customer service, i try continue 3 day no body anwser. Worst services in future i will disconnect mobily and go for Sawa.

Regards

Comments

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  • 0
    Syed Akhtar
    I REGARD MOBILIY AS HAVING ONE OF THE WORLDS WORST CUSTOMER SERVICE DIVISION. SIMPLY INTOLERABLE. I AM GOING TO SAWA which is no better too but have no choice then. I PITY THIS STATE.
    Am trying to reach mobily customer services for the last 45 minutes non-stop but no reply at all.
    MOBILY IS A FLOP. BAN THE COMPANY. Just move on to some other service provider.
  • 0
    Srinivasan Ravichandran
    Dedution of 10 SR
    Dear sir,
    Sub: Mobily automatically deducting 10 riyals

    This is to inform you that (My Mobile No.+966566059753 i have been receiving Push Messages giving the link
    (http://193,126,233,67/iac/m3?sti=976&sub=151154575) to download it but it always deducts 10SR. some time 5 riyal
    and it has been happeninig for last twenty days already i have complainet but did not get proper solution. most of time i try customer care didnt respond  if you are not taking an intrest to solve this problem i will try  for another way to legally to solve it , so make it possible to solve it as soon as poosible.

    please deavtivate and refund the money to my  mobily no a/c

    So, i request you to deactivate this Push messages as soon as possible and avoid sending it on my contact no.



    Thanks & Regards,

    Srinivasan Ravichandran
    +966566059753
  • 0
    thofa4u
    deactivate 1 gb package first by calling 1100 , n after tat package gets deactivated, again activate 1 gb package, problem is solved:)
  • 0
    shoby
    I am using mobily phone, i want to reactivate internet package, when i call 1100 or 0560101100 nobody answer. I dont not know what is he problem with mobily customer care service, i am trying arround 2days but no anwser. i wont to activate 100mb internet connection. i have sufficient balance 30 riyal + bonus 30 riyal. my phone number 0546729832, pl help me
  • 0
    rey
    my mobily daily going one riyal. how i can stop it thank my no.0562566942
  • 0
    rey
    daily going one riyal on my mobily no.0562566942 pls solve my problem reply me on my email rey_john68@yahoo.com
  • 0
    malik
    v v derty conection
  • 0
    malik473
    v v derty conection now i m uesing sawa is best
  • 0
    kashif
    yeah in start mobily was very good like every new company give good services in start but with passage of time going down and down but now mobily international calling is too much expensive they are offering new sim like hala but i am sure it will be further loss if we will change our packages to hala .and mobily customer care is also not good in these days .they are just facilitating only post paid customer but not to the prepaid .zain is far better than mobily for customer caring .
  • 0
    aboobackervdk
    I am Aboobacker .one harami take mobile recharge card serial number F 058780423196 .this card youse mobile number take you plese.
  • 0
    there is no MOBILY CUSTOMER SERVICE
    it dont exist its just a long song on the helpline
    then it disconnects after 1 hour !

    tried several times till battery died

    - DO NOT BUY MORE CREDIT - find any other company
  • 0
    WHY mobily has no customer service
    Take a look at how little money Mobily offers their Customer Service workers

    http://careers.mobily.com.sa/en/job/?xid=1115990

    Better to buy credit from a company that pays their workers a salary they can live on !
  • 0
    rehangeer singh
    mobily the worst service ever.......
    guyz wake up!!!!!!!!!!!!!
  • 0
    imran
    for every 2 days my 3 riyals is getting minus ,when i try to call customer care they are not accecpting call,please solve my problem as soon as possilbe
  • 0
    i will satisfy u .u fcuking satisfy user
    ok i agree people are not reading agreement and subscribing ok tell me for any problem did mobily customer care responding ,if u dnt have problem use it suck it fcuk it dnt say it again ......useless satisfy customer spoon of mobily....
  • 0
    rayin kutty
    hello sir
    i got one mobail ringtone servise in inter net and  send my no then reseived on message6366 message data is 6521 and enter 6521 mobail and send agine then subcribtion started but roigtone not reach and my cash 12sr minase my account i thing this trap sir i want this subcribtion cancell how is this sir
  • 0
    Saleem
    I am Mobily Internet user last September 28, i bought new Mobily Modem,
    with Sim card 0548638196.its 1 GB, it was working good since we buy, but since yesterday i cannot open internet, its telling no Internet access,still 1 month(30days) not yet finish,so i need ur help. How can i open again, call me 05-679-789-61 this is my contact number otherwise send me by email,
    saleem.ayoob@gmail.com.Thank you.
  • 0
    Nadeem
    My problem is different.i subscribed to postpaid.when i inserted the sim i could not call  anyone but i was recieving.when i went to mobily office they told me that i have called for 200 riyals  and i have to pay 200.i did not even make a single call
  • 0
    Srikanth
    Kindly appoint better people to Customer care,Who really wants job. Actually what is the problem going in mobily customer care, kindly look other customer care kindly improve it. My internet is not working from 3 days, i call'g from 3-4 days to customer care no response.
    To give better service to customer is very difficult, but without customer care you can't be Toper, my number is 0548581935
  • 0
    rahman
    am using dilse am being charged 3 riyals as am getting message skill to thrill so and so help me
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