Threatening calls

ComplaintsCollection AgenciesConsumer Portfolio Services 800-757-0211

Complaint

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Iline
Country: United States
They call me at all hours of the day. I am on a maternity leave and they have been calling my office every day. They accuse my coworkers in lying and covering for me because they say that I am on leave.  I tried to talk to them but they are threatening me with police and say  they will take my vehicle.

Comments

  • 0
    T
    I am in on this! I bought my car in 2007 and just found out when I went to try and refinance it that I have paid for my car once and I still owe more than my car is worth! They have a 80-90% interest tacked on to loans.  My email is mommatracey@yahoo.com and I live in the VA, DC, MD area.
  • 0
    Mindy M
    I would like information about the class action lawsuit!!!! They called me again today even though on Wednesday I told them we would make our payment Friday afternoon. He was so mean and rude and talked down to me like I was a piece of dirt!!!! I told him 4 times that I could discuss these personal matters at work and he started telling me to not worry about calling him back later just to get my personal belongings out of it and they are coming to get it
  • 0
    Mindy
    That exact thing happened to us. Our van is a 2006 we bought it new in 2007 and we still owe 13,000 and it will only finance for 10,000. I can't stand those people..my email is mindymoore@rocketmail.com
    Please let me know about any lawsuits
  • 0
    Heidi Oubre
    I am having all the same problems with this company. I always thought you had 90 days before they can repo your car. They call my mom and tell her all my business and they call my boss at work. I can loose my job for this!! Can someone fill me in on what to do about this? I recently had a baby and I cant make this months payment. I offered to pay them at least the interest for this month. They told me they coming pick up the car. Please help. Send me whatever information you have to heidioubre@hotmail.com
    Thanks
    Heidi Oubre
  • 0
    cookie
    I agree with everyone!  One rep .told me I had until 5 pm to make my payment but I explained that I can schedule it for next Thursday and then another one two week's later to get me caught up.  She was unable to assist with that and said she can post it for that day and it wouldn't clear until the next day (she was actually nice about it) but why would I postdate a check to her for that day when I already know it would NOT clear the next day?!!  She transferred me to this [***] that was so rude! He would repeatedly say, "what's wrong with you?!!How come you can't make these payment?" then I would start to answer him and he would cut me off and say "stop interrupting me, I'm not done talking! You're driving that car for free, don't drive it!!"  I was like f-that, I have been making payments and my intentions ARE to pay it but I need to schedule it next week. He said "you have til noon to come up with the money!"  Um it was like 11 am and I was at work!  I told him the other lady told me 5 and he rudely said no, i'm not giving you til 5!  You have til noon and hung up on me!! Did I mention this guy was AAAAHOOOOOOLLLLLEEEEE! :)
  • 0
    Tammy from Madison, WI
    I've paid CPS $10,000 so far over 3 years.  It has been nothing but horrible dealing with them every year.  They have called my neighbors whom I don't even know. they have called people in my place of business in other departments.  My neighbor told me my car finance company had called them looking for me.  The receptionist at the company I work for called and said they are calling repeatedly - 3 times a day and told him that I needed to call them because I was behind on my loan.  They have called me at my job and said they were the towing company and I needed to meet them outside to turn over the car.  And it was of course A LIE.  And they do these type of things if you are just a few weeks over due with your payment.  If you are a month over due- you are really in for harrassment with these people.  I would LOVE to give them this car back right now and take the bus for all I care - SERIOUSLY.  I would rather go without a car than deal with these people.  Of course, they will then sell my car at auction and sue me for the difference, and problably not even try to sell it for fair market value.  Crooked is an understatement for this company.  I would be happy to participate in an lawsuit against CPS.  

    Tammy
    rabideau.tammy@yahoo.com
  • 0
    K. P. W
    I too am a victim of Consumer Portfoilo Services their tactics are against the law. One of their supervisors "Mrs. Sherman" placed a call to my place of business and pretended to be from the County Sheriffs Office. Told my human resources person that they were coming to serve papers while I was on my job. My supervisor told them that they had to take the papers to "human resources" I had become so upset that I didn't know who had called and why papers would be served on my job. I placed a call to the Sheriff's office as well as the local magistrate neither had any knowledge
    of this situation. For them to be so low down is beyond me I Promise myself and any one who'll listen NOT TO DO BUSINESS WITH THESE PEOPLE!!!!!!!!!!!!!!!!!11
  • 0
    Kim
    I too am a victim of cps i never know what rude, nasty,comment is going to be made to me when i pick up my jobs phone and its them.Since getting this loan it has put strain on me mentally and i find myself hiding out from living because they had threated to repo my car when my paymet is late or overdue.Its Strain due to the sh*t they say and not having anyone at cps to complain too with half a brain. I want to free myself from cps and start living again, i go out on maturnity leave in two months and it takes disabity 6wks to send first check,i will have to stay in hiding because the payment will be late during that time. i've had this car for 4 years and refuse to let them take my car away when i know its paid off.Now if i can get this intrest paid off they applied i will be done with them for good. I HAVE HAD EVERYTHING HAPPEN TO ME THAT HAS HAPPEN TO OTHERS WHO HAS HAD TO DEAL WITH CPS, I TOO PROMISE TO WALK WITH MY KIDS BEFOR GETTING ANOTHER LOAN FROM A DEALERSHIP THAT OFFERS CPS TO ME. :<
  • 0
    sonia
    I do not have an account with this company but my son does, they have
    called my neighbors telling them that they need to get in touch with
    my husband and myself, said that I used them as a ref,(like hell I did)
    I would love to see these people in court.my e-mail swood3810@charter.net
  • 0
    sonia
    did you speak with your lawyer?would like to know what was said.
    I do not have a loan with them but my son does and they are calling me
    and my neighbors telling them they are looking for me.
  • 0
    Moe-Moe
    OMG! CPS ain't [***] i never knew all of this was going on. So i'm not the only one that feels this way.
  • 0
    Moe-Moe
    I know how you feel! same thing with me
  • 0
    Melissa
    We have been dealing with a auto finance company for 3 yrs, we ended up voluntary surrendering vehicle due to their constant hounding us, even if one day late they would call every phone we had sometimes 2-3 times daily and even call relatives and friends stating they were "CPS calling" they are consumer portfolio services. We set up arrangements of $50 mth they said it costs US $12 extra for them to process, due each mth on the 15th, they start calling us as early as the 5th of each mth every single day threats if we do not call back and "confirm" payment on the 15th. At this time we are once again forced to change our phone numbers and all family and friends have been instructed to simply hang up on them.. There are countless consumers trying to get help and relief from this loan shark company.
  • 0
    Melissa
    I agree we need to all poll together, locate a lawyer which is what I am trying to do now and sue this  company for harassments...,,.,
  • 0
    Melissa
    Here is my email melmiller69@charter.net
  • 0
    Melissa
    This guy must be related to Michelle. She is the B***H I deal with or used to now they have no way to contact me as I now have ALL new numbers and friends and family too, those who have same # simply are rude back and hang up!!!
  • 0
    Melissa
    How about Michelle Wilson? She is the Queen of [***]!!!!
  • 0
    interesting!!!!!!!!!!!!!cps
    Greg, a firefighter for the California Department of Forestry, Fire Protection Services, purchased an Isuzu Rodeo, financed through Consumer Portfolio Services, Inc. (CPS).  Firefighting is tough work, and sometime thereafter, Greg became disabled and was unable to work temporarily.  He fell behind in his payments to CPS.  In or about April or May 2003, CPS repossessed his Isuzu Rodeo and then sold it at an auction.  Then, CPS attempted to collect the deficiency balance, the difference between the amount owed, and the sale proceeds.

    Greg found himself at odds with CPS’s internal debt collection practices, which he felt were not appropriate.  Attorney Barry Mills and I filed suit against CPS, and others, on November 17, 2004, in Riverside, Case No. INC 047177.  Plaintiff alleged violations of California’s Fair Debt Collection Practices Act, (Civil Code §§ 1788 et seq.); violations of California’s Unlawful Competition Law, (Bus. & Prof. Code §§ 17200 et seq.); and various torts.

    Sometime thereafter, CPS cross-claimed against both Greg and his wife Bobbie for the alleged deficiency balance on the Isuzu.  A careful examination of the notice used by CPS – to advise the Geg and his wife as consumers of their right to reinstate or redeem a repossessed vehicle under California’s Rees-Levering Automobile Sales Finance Act ( “Rees-Levering”), California Civil Code §§ 2981 et seq. – left Barry Mills and I as counsel for the Greg and Bobbie convinced that the notice was defective; and therefore, no deficiency was in fact owed to CPS at all.

    After further consideration, Barry Mills and I agreed that it was appropriate to proceed with a cross-claim as a class action with Bobbie as Class Rep since the law supported the action, and the notice was essentially a form notice and had been distributed to any number of consumers.  CPS denied any wrong doing, and there was a genuine difference of opinion as to how the law should be applied in the notice to consumers.  Nonetheless, CPS's own in-house counsel, Mike Lavin, was wise enought to realize a settlement was most just for all concerned, rather than costly litigation.  Barry and I acknowledged CPS's arguments as a valid legal point of view as well, we just disagreed.  However, we agreed completely with CPS's counsel that a settlement was more appropriate than further litigation.  So, CPS was able to reach a tentative settlement of the Class Member's claims with us early in the case due to the efforts of all counsel.

    The Court gave preliminary approval to the settlement on September 29, 2005.  The total monetary value of the settlement to Class Members (312 consumers) was approximately $3,699,000.  Some of the benefits of this settlement cannot be accurately quantified, but are clearly of significant value to each Class Member. The Court granted final approval on December 9, 2005. The settlement provided that CPS will do the following:

    1.  For Settlement Class Members who made payment to CPS after receiving a Repossession Notice Letter: (1) upon receipt of a valid Notice of Claim, CPS will refund all money that the Settlement Class Member paid to CPS after the sale of the repossessed vehicle; (2) waive any alleged deficiency balance owing by the Class Member; and (3) agree not to pursue further collection of the installment sales contract or assign any of its rights in the contract.  The total monetary value of the refunds to the Settlement Class is estimated to be $66,000, on a claims made basis.

    2.  For Settlement Class Members who did not make a payment to CPS after sale of the vehicle serving as security for the Contract: CPS will (1) waive any alleged deficiency balance owing by the Class Member; and (2) agree not to pursue further collection of the installment sales contract or assign any of its rights in the contract.  The total monetary value of the alleged deficiency balances to the Settlement Class is estimated to be $3,630,000.

    3.  For all Settlement Class Members: CPS will request that the Credit Bureaus delete the entire CPS tradeline relating to the Settlement Class Members’ derogatory credit performance, and alleged derogatory performance, from each and every Class Member’s credit report, including all reference to the original repossession.  The total monetary value of credit report relief to the Settlement Class is difficult to estimate, but is invaluable, and possibly the most significant benefit for many Class Members.

    The reaction of Class Members to the proposed settlement was ecstatic disbelief, especially about the credit report benefit.  Class Members called Barry Mills and me asking that we personally thank Bobbie for her willingness to stand up for the class.

    I am convinced that settlement of this class action turned out to be a win-win for all parties.  There was no need to point the finger constantly and decide who was wrong.  Counsel for CPS, in-house counsel Michael Lavin, and Jeff Seewald of McGlinchey Stafford, never ceased to amaze me or Barry Mills with their professionalism and common sense.  They were cooperation itself, and we all worked together to produce an acceptable solution for all parties.  One positive result of this win-win procedure for CPS was that it got Class Counsel to vet changes to its Rees-Levering notice, that ultimately received the imprimatur of the court in the final settlement documents and orders of the case.

    Hopefully, other defense counsel will learn from Mike and Jeff's example.  This is how litigation should be conducted, where there is justice done for everyone.
  • 0
    CPS
    | 1 reply
    I feel you. We got a 13,000 loan and have been paying 400.00 a month for 5yrs and have a current payoff balance of 7,000.00  ANY NORMAL PERSON COULD DO THE MATH! THEY ARE LOAN SHARKS! THEY KEEP ADDING FEES SO YOU WILL KEEP HAVING TO PAY FOREVER
    • 0
      Britton Hyre replies to CPS
      I have a 12800 loan been paying 347 a month for five years. Approx 20000. They say I stil owe 2500

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