Threatening calls

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Complaint

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Country: United States
They call me at all hours of the day. I am on a maternity leave and they have been calling my office every day. They accuse my coworkers in lying and covering for me because they say that I am on leave.  I tried to talk to them but they are threatening me with police and say  they will take my vehicle.

Comments

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    mary smiley
    MS.Springsteen is the one that yelled at me while I was at work.. She is no better and mis identifies herself also.. be careful!!!!!!!!I wish we could personally sue her.. or better yet show up at her door like they did mine...
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    mary
    Antonio just for the record I did make my payments, actually paid extra each month, called for my payoff and paid it , they then started calling me saying I didnt send the right amount  and that I am getting late fees added daily.. some of us do pay and still get harrassed by them. I am not paying another dime they are crooks. they mis identify themselves and harrass people. if you pay on time good for you but  just wait till you pay them off or think you have paid them off...
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    pamela
    I would like to be included.  Pamela_brown_0728@yahoo.com
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    Ada
    Hi Carolyn,

    i would like to sign up to be part of a lawsuit or classaction suit against CPS.  I purchased my car in Nov 08 and had no problem until I was in the hospital for a month and got behind and have continuously been harrassed by them.  I just spoke with them this morning and told them to come and get the car.  Their response was we can work with you, I told the lady no they couldn't because last year I asked for paperwork to split my payments and never received it and I was tired of being called and of them calling family members and my job, so come get the car.  They don't want the car just want to gorge payments.  Last year I went to a dealership looking for a new vehicle and called for a pay off amount.  The figure they quote to me was $13,193, this year exactly one year later, I called for a payoff and the amount is the same, how is that possible?  When I asked the question, no one could tell me.  They have applied my payments to other accounts and once I got that straight you would think all would move smoothly, not so, they charge outrageous service fees (for what I have no idea and evidently neither do they) since they can't explain what the fees are for.  I would like to join on a lawsuit.  By the way did anyone ever get a payment  coupon book from them?  I have never received one just periodic statements (not even monthly) with these service fees and statements that I am 2 months behind.  I pulled all of my bank statements and I should only owe them approximately $4000, but no it is triple that amount plus extra.  They need to be closed down.  The last time one of them spoke rudely to me, I blew a whistle in their ear and will continue to do so as long as they harrass me.
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    Patricia Grant
    I'm having tha same problems as you all are. I received a call on yesterday June 21, 2011 after making a payment arrangement with them on Monday and the lady wouldn't give her name so i asked to speak with a supervisor she asked me for what. I told her I have a arrangement already so why are you calling me she says I want to know if you can make a payment before that I asked why are you calling i have arrangements already. She refused to let gve her name and to let me speak with a supervisor so i hung up the phone. I received a call this morning and a message was left saying your payment arrangement has been voided because you were rude and you need to stop avoiding the calls. They have called my aunt and mother about my financial business that is not legal.
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    Patricia Grant
    Include me in on the class action suit. I have more but when the time comes it will all be addressed.
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    JB- New Jersey
    I GIVE THIS COMPANY AN FFFFFFFF. They had the nerve to ask me where I was located because they were going to come find me and then claimed my mother gave them my work address in order to come find me. They are the worst company to do business with. They try by any means necessary : lying, bullying threatening, etc.

    FFFFFFFFFFFFFFFFFFFFF
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    Feeling abused
    I'm in on the suit!!!  CPS has called my work, faxed personal items to our fax machines, contacted family, and even contacted my ex's family.  They told my ex that I was delinquent on my account & they wanted to reposes my truck. I am in the process of going to court with him, so now he has that to try to use against me.  I was on maternity leave after having a baby & we fell behind. (Times are hard for just about everyone these days)  Yesterday, when they called me at work, the "manager" literally told me that I should have thought about my truck payments & finances before being stupid & having a baby.  While on a 3-way call with the same guy & one of my family members, this guy had the audacity to tell me that I needed to ask my mother & mother-in-law if they had any jewelery I could sell, and that if I needed to stand on the corner to get them their money, that that's what I needed to do.  I was told by one lady that they were going to come get the truck.  The next guy told me they didn't want the truck, only their money & they didn't care how they had to get it, but they would definitely get it.  My email is beenia16@yahoo.com.
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    m. rochelle
    hey i'm in on any litigation on this company, they have called my job and discussed my financial status with fellow co-workers. They have called my family members and discussed my vehicle and finacial status with them. They call with rude and degrading comments. I know there has got to be some way of stopping them. Can anybody please get mw connected with someone to hepl me stop this company from their illegal practices.I have tried to call supervisors who wont take your calls, representatives from the company wont give their name or employee numbers. I asked to have conversations recorded and they hang up on you. I have been told by a lady to bring my keys outside and be ready for the tow truck, and that i needed to go pawn or steal something no matter as long as i got them their money! Can anybody help me fight this company? my email moove22@yahoo.com
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    LC
    I was 28 days late, today is 30 day. They started calling everyone that I know. "Ms/Gonzalez" is totally rude...how can these ppl go to sleep at night knowing they are evil like this. She told me 2 days ago "have a good life & good luck if your vehice is out there in the morning", i tried speaking to a supervisor and she refused to place anyone on the line...she kept talking & talking & talking and i finally told her..."[***] shut up & let me talk for a minute" so the call was disconnected and so i called back and she asked me to quit harrassing her at work....really????....time to take legal action.....Ms.Gonzales is so rude. Well after looking out the window this morning so i can take trash out there was a tow truck parked in front of my home....no mama (Ms.Gonzalez)...your not messing with me....waiting for their ass to open so she & I can talk again and make a payment and what else she comes up with.
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    Out of Luck KC, NV
    Hello All,
    I totally agree with everything everyone is saying about CPS, they are horrible.  I bought a SUV back in 2007 for 24,000, I still owe 17,600 and the car is only worth at best 6,000 to 10,000. I am buried in this car, I have tried to work with the company but thats impossible I have had numerous threats from the company and have had them tell my job they were coming to get my car when I was only 3 weeks late on my payment. There is no way I can ever get out of this car, I still have 3 yrs left on it and I can't even trade it because the dealership won't give me enough money for it.  CPS are shysters, they don't care about your situation, only about there money.  I want out of this vehicle, but don't know how.  I think CPS should be shut down or penalized for the way they treat people and the money there taking from all of us.  Anyone have any suggestions. I will definitely take part in a Lawsuit if there is one, I have voicemails and written harrassment evidence against these people. They are terrible business people.  
    Out of Luck
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    Nydia Lopez
    I am interested in this info as well.
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    Nydia
    I am also interested in this, I had to deal with CPS on a monthly basis, they have the worst customer service reps in the world. I was receiving calls after my account was set up on automatic payments. They threatened that they were sending a recovery unit to pick my car up. And then they would call my family and inform them that I am being irresponsible and if they see me to tell me to pay my car note. Then a rep calls me and tells me to stop being stupid about the situation. I better not hang up on him or I won't have to worry about the car anymore. I finally decided that the payment was too much for me to afford so I called CPS in Dec of 2010 and told them that I needed for them to come and pick the vehicle off, they told me that they did not take vehicles back as voluntaries. So I stopped paying them so that they HAD to come and get the car. Feb came along and I still had the vehicle, Finally the loan collections department called me trying to work something out for me, I informed her that I could no longer afford the vehicle and that I needed for them to either come and pick it up or I will drop it off at the dealer where I purchased it from. They suggested that I take the car to carmax and see how much they would give me.Carmax offered me $5,000. I contacted CPS and they said No that they could not accept that offer that if Carmax gave me $6,000 they would consider the account paid in full. That did not happen. Finally I took the vehicle to Hyundai for them to recover the vehicle. They ended up selling the car in an auction for $7,700. and have the nerve to tell me that I still owe them $2,000. In what exactly?? IDK!! I am still battling that!! Please contact me @ nlopez119@yahoo.com with any info on lawsuit against this company.
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    Nydia
    that is exactly what I ended up doing. A voluntary repossession and even after that one of their reps called me threatening that if I don't make a payment they will send out a recovery unit to pick the car up, AFTER they already had possession of the vehicle!!
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    Blenda2U
    I so love that idea!
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    Annon
    As a former work at cps I know how rude and unprofessional they can be not all of use were that way but a lot were it is the way you are trained. While I worked for them I collected in a professional manner and still some people were rude to me the door does swing both ways. I'm not sure How I could help but I have seen a number of things they've done that are wrong and possibly illegal. Ill keep this page tabbed and put in my two cents where its due.
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    Nancy
    I have been dealing with CPS for almost 7 years now.  I just make my payment when I can and don't answer my cell.  They call me several times a day from different numbers and say the meanest things.  I got laid off last year.  They need to get sued!!
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    Alex
    Where do I send the letter to? I am fed up with them. They are trying to act like I am super late when I am only 10 days late in 4 years!
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    Mitza
    I went on line to the Attorney General in CA today and filed a complaint just google Attorney General in CA and there is a form to fill out and just hit send.
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    Mitza
    They are the most God awful company I have ever dealt with and hopefully with all the complaints people will see and not do business with them. "If your smart you will stay away from this place." Hopefully someday it will cost them enough to drive them out of business. Keep your fingers crossed.
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