BEWARE of Agarwal Packers& Movers(DRS Group)

ComplaintsCar RentalAgarwal packers

Complaint

+1
Menon
Country: India
Two months back, I shifted my household items from Bangalore to Chennai thru Agarwal Packers& Movers. As I had many fragile items, I wanted to entrust the job to some reliable people. I chose Agarwal, as they were supposed to be the "best"! And soon I could realize that it was the greatest blunder I had ever done! They initially impressed me with their "manner of talking and packing things" (Anybody will as they carry wooden & plastic boxes to suit their customer's needs!! ) and promised to deliver it on time.

However, it was late night when I received my things, with lots of excuses for delay. And to my shock, most of the crockery and glass panes of my TV trolley were completely broken! And one item had completely gone missing. When contacted, I got the casual reply that I should lodge a complaint and claim for insurance .And that they will search for my lost item.

(As though this is not the first time this is happening and I'm not the first person having such experience!). And unfortunately, that's the fact, I'm not the first person! Now I understand there are so many people like me who had the same bad experience with Agarwal packers. So its my sincere advice to people that DON'T ever go for AGARWAL PACKERS.

Comments

  • 0
    subbarao
    | 1 reply
    I am subbarao transported my luggage with sony lcd tv and washing macine got damaged , i advice my sincere its only brand but useless , they did not even bother to send   aperson.
  • 0
    Deep Kamra
    | 3 replies
    Regret , I too read this page very late . I have just shifted my house hold belongings from Nagpur to Kolkata. Polish of all the furniture got damaged , some glass items broke and worst of all that the car that they transported in a carrier seperately got damaged on all four sides and the paint got scratched and polish damaged. that too when they claim to be the best . Very bad luck for me . DO NOT REPEAT DO NOT USE DRS GARWAL PACKERS FOR SHIFTING USE any local paker mover it will be better. After all if there has to be damage then you atleast end up paying less for the transportation.
    • 0
      kiran replies to Deep Kamra
      | 2 replies
      Repentance only. Wish we could v read this page earlier.
      • 0
        Santosh replies to kiran
        | 1 reply
        Dear Friends This is wrong coment even I used the services of Agarwal Packers and movers for shifting of my House hold stuff from Dehradun to Bangalore

        They have packed well all of my Fragile and valuable items in very good condition and delivered the same at my door step, as comotted by them

        No failure in service, and responce is so good
        Hence I srongly recomend to all pl use the service of Agawal Packers and movers ( DRS Group) for any of your shifting needs

        Santosh
        • 0
          Sanjay replies to Santosh
          Never ever try this DRS aggarwal Packers and Movers in your life. Such a pathetic SERIVE and no guarantee for your household items. Believe me...
  • 0
    Sanjeev Talegaonkar
    | 18 replies
    Dear Group Members

    I tell you real experience , I got Transfer from Delhi to Mumbai in the month of January 2005.  They all did the work very professionally and all my House hold goods  reached  to Mumbai in scheduled time and without any damage.

    Really their system is splendid, They are punctual in time, they pack really professionally .Their special designed container are really safe.

    Really   Agarwal  Packer & Movers  have done the marvelous job me,

    Even after that that many of my friends have done shifting through AGARWAL PACKERS & MOVERS and they all had very good experience.


    I recommend  AGARWAL PACKERS & MOVERS   to you all.

    Regards

    Sanjeev Talegaonkar
    Sanjeev_talegaonkar@hotmail.com
    • 0
      sidhu replies to Sanjeev Talegaonkar
      My dear friends don't believe any body ,Agrawal was a good service provider long back ,now they are playing with peoples money ,time and valuable household goods, if there is a damage you have to call them 1000 times for somebody to come and check what happened,


      forget about repair and replacement ,
    • 0
      sidhu replies to Sanjeev Talegaonkar
      | 3 replies
      My dear friends don't believe any body ,Agrawal was a good service provider long back ,now they are playing with peoples money ,time and valuable household goods, if there is a damage you have to call them 1000 times for somebody to come and check what happened,


      forget about repair and replacement ,
      • 0
        kumaran selvai replies to sidhu
        I got Transfer from Hyderabad to Chennai in the month of December 2013.  They all did the work very professionally and all my House hold goods  reached  to Mumbai in scheduled time and without any damage, i also got some offer based bills which reduced my charges .

        I recommend Agarwal packers and Movers DRS Group
      • 0
        Priya replies to sidhu
        I dis agree with the comment posted against agarwal packers and movers

        Even I used the services of Agwaral Packers and movers ( DRS Group), Hyderabad , I shifted from Cochin to Indore

        And they have given very good service, and as per the promises given by them they delivered the same on on time and intact

        And the behaviour of the all staff members are so good

        I strongly recomend  Agarwal Packers and movers ( DRS Group) to use their services for any such type of Relocation, and be aware of Fruad companies, before choosing check whether you have going with original Agarwals or not

        Priya
        • 0
          Abhi replies to sidhu
          I don't know whom to trust???
      • 0
        Avishek replies to Sanjeev Talegaonkar
        HiSanjeev,

        There are multiple Agarwal Packers and Movers. I am confused which is the actual one. Can you please share the website / contact number of the actual one?
      • 0
        SK replies to Sanjeev Talegaonkar
        | 3 replies
        Dear Friends,

        Mr. Talegaonkar is Assistant Vice President at Agarwal Movers and Packers, so its obvious that the packing of his items was done professionally, the goods reached without any delay and obviously without any damage.

        Mr. Talegaonkar, instead of posting praises of your own company, would appreciate if you could take care of the complaints and ensure that these are not repeated in future. If not all, atleast the one which says your folks are ill mannered and dont know how to behave with women.

        Regards,
        SK
        • 0
          Mondal replies to SK
          Agree totally! Am talking about Agarwal Packers and Movers, regd office, Pitampura, Delhi. Engaged their services in Kolkata. Totally unprofessional, unreliable and crass. Ill-mannered supervisor - Mr. Debasis who didn't even get all the packing material....and was asking US for some items needed for packing, like newspapers for crockery!Packers wanted tips on every day of the packing, as opposed to the last day when the work is finally over.

          They showed some fancy waterproof sample packing material when they came for the initial survey, but that material was never seen again after they were finalised.  Untimely delivery, damage to car and crockery, and even items missing from the packages.....all that could go wrong, did. Zero customer care. Truly the worst experience with packers ever.
        • 0
          Kigali replies to SK
          | 1 reply
          Thank you all for sharing ur feedback on this Limca award winner and ISO 2001 compliant co. I am about to move from Mumbai to Kol and took their number from neighbors who used their service last week to move to kol as well. Upon checkiing with them i found out that their crockeries are into pcs, furniture broken, metal items all bend. Even company's insurance assessor was shocked to see that the crockeries were not even bubble wrapped. Just dumped in the box carton. These were all their collectibles hand picked from various countries and had emotions attached which were totally crushed into pcs by this company.

          It makes you wonder what ISO are they following.  And why there is no one to check such companies authenticity. After depreciation they have offered my neighbors  the comoensation which will only cover few plates.

          I feel fortunate to be able to talk to my neighbor and decided will NEVER sign up with Agarwal movers and packers, the public company with LIMCA award winner. Interestingly during consulting their rep said the company collects full payment during booking. Which seemed diff than other companies.
          • 0
            Ravi replies to Kigali
            Dear Friends,

            I also used the services of Agarwal packers and Movers ( DRS Group) for shifting of my House Hold stuff from Siliguri to Haridwar

            they have given very good service and their centralized tracking department is so good and from their Head office hyderabad they have updated the status of the shipment time to me till its delivery

            Trust you have gone through some other agawral packers and movers which might be a fruad compny, We recomend toall pl check the oririginalty before giving givinging your belongs, whether it is original Agarwal Packers or else a Fruad company

            Ravi
      • 0
        shashi replies to Sanjeev Talegaonkar
        | 1 reply
        Agarwal packers.com provides the WORST SERVICE.These are the most irritating.I have faced financial loss along with mental harassment thereby missing material and delayed service.

        I have complained the same to Mr.Talegaonkar(VP),Mumbai Office,Delhi Office,Nagpur office etc.But all is in vain

        There is no ethics with this group.

        Finally its a individual experience.I have shared my experience.
        • 0
          D Dey replies to shashi
          And I was planning to shift my household items by Agarwals - even they quoted more than 2 times price than others. Now I will think twice and will collect more inputs. Thanks for these inputs.
      • 0
        ajay replies to Sanjeev Talegaonkar
        | 2 replies
        Which agarwal packers you had engaged
        • 0
          bunny replies to ajay
          | 1 reply
          Drs agarwal group worst among all
          • 0
            Ranjan Kumar replies to bunny
            I dis agree with this comment

            Even I used the services of Agarwal Packer and Movers ( DRS Group), Hyderabad

            > I opted services of them for relocating items from Rudrapur to Kolkatta
            > They have well deciplined team and packed and loaded the items as per the cometed time
            > I wants to appriciate the tracking team response 24 hrs till delivery
            > Trust you may used some dulpicate Agarwal Packers and Movers

            > Strongly I recomend all to use the services of Agarwal Packers Packers and Movers ( Drs Group), dont choose fruad companies

            Ranjan Kumar
      • 0
        divya replies to Sanjeev Talegaonkar
        | 1 reply
        i wud lik to submit few points for ur kind consideratn pls...
        i shftd my luggage fm jamnagar to shillong....the  workers who hd cum for pckn fm d jamngr br wr totally indiscplnd...passn comments in local languag...giggln n tryn to take my photpgrap...since i was alone i threatnd em of complainin if thy contonue to do so...my luggage rchd in a months tym in shillong...early mrng at five d truck drivr startd to cl ...on recievn d cartons 41 of em thr wasnt a single one tat wasnt damagd...my car,bike n scooty wr full of scratches...n all expnsiv stiff damagd badly...on approachn d customr care the response gvn by em was apt n exctly as expctd by em..totally moronish wid advises gvn by d ppl who cud poorly converse in english....hd v hird any"sadak chaap" third class pckrs thy wud ve dlivrd btr services with less tan haf a price tat ur company charges...il dfntly recommnd al my fauji frnz to hire ny tom dick harry bt nt aggarwal movers n pckrs...
        • 0
          chethan replies to divya
          Experience that happened to you is worse but may be that is the mistake of local packing guys i think how could  blame entire company next time you call the cops and kick ask them to kick them out of your home..
      • 0
        Customer replies to Sanjeev Talegaonkar
        Mr. Sanjeev Talegaonkar | A.V.P | Agarwal Movers Group. You obviously would've received great service!

    Post a new comment