Omitting information, hidden charges

ComplaintsOnline StoresPosterPass.com

Complaint

0
Oliver
Country: United States
I saw an advertisement offering 4 posters for $2.00 each. I ordered four posters, and when I checked my credit card statement I saw a $39.00 charge. I never agreed to this!  

I went to their website and discovered that they enroll you into some kind of membership. The terms and conditions of this service are not clearly posted on the order page. I think they do this on purpose to hide the fact that the customer will be billed more than he expects.

Their terms of service do not even specify how much they charge for shipping and handling. It's clearly a violation. Every customer is not aware how much they will take from the credit card. Here is from their site

"Your initial order will be shipped to you within 10 days of your ordering. Please wait at least 2 weeks from order to receive your initial order. A one-time handling fee  will be added to your order. Cancel anytime by calling us at 877-807-2929."

I called to cancel my "membership" right away.

Please note that they will charge you a whopping $9.95 per poster, plus a shipping and handling fee.

Run from this company. I hope someone gives them a lesson and closes their business.

Here is a link to their Terms of Service. Please read carefully before making your decision.

https://www.posterpass.com/TC.php

Comments

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  • 0
    ckay2020@hotmail.com
    You were lucky I was charged 240.00 for posters I never ordered had cancel my credit card to keep them from charging me. Called to cancel and they sent me a e-mail about but still charged me another 39.80. Reported it to my bank but Im not sure if they will credit my card.
  • 0
    ckay2020@hotmail.com
    Did your credit card company give you a credit? I had to cancel my card to. I called them to cancel and they were still charging me. They got me for $240.00.
  • 0
    ckay2020@hotmail.com
    Ya know the same thing happed to me last week.After being charged 240.00 and canceling my so called membership. They are still charging me. So tonight I called and canceled my credit card.
  • 0
    arwelie
    same thing ive been charged for $437.00 and also $200+ of overdraft fees!! im stationed in a base far from the city so i dont have access to an atm to check my statements, and when i found out its too late, i checked and i did order for one not 11, so ill be showing this to my commander and hopefully he could do something about it.
  • 0
    I got robbed as well
    I got robbed as well 4 seperate charges of 39.80....sodamlucky41yahoo.com
  • 0
    Willie Diggs
    charged my card twice for 39.80 before i even got the special offer so i did'nt have a chance to stop charges. when i got the special offer i called cancel and found out i was already charged for them lets do  A lawsuit i'm In. my e-mail is willie211@rap.midco.net P.S. THIS iS [***]!!!!!!!!!!
  • 0
    California consumer
    Yes, class action suit. They billed me for $200 of future services even though I called within 5 days.
  • 0
    california consumer
    yes, class action me too. edudoc@suddenlink.net
  • 0
    california consumer again
    I called to cancel so quickly that they said they would return the $200 they billed me but it would take 1-2 months past July 17. I will be overdrawn. How do we sue them? Who can get a lawyer to take this on? If their business is big enough to recover anything from, then somebody should be interested. We should move on this sooner rather than later. edudoc@suddenlink.net
  • 0
    aznremix54@yahoo.com
    count me in, i've been scammed about 200$.
  • 0
    chris
    so far three hundred fifty eight dollars from me and still keep going sometimes twice a day. is there really a suit? please let me know chrismara6869@aol.com
  • 0
    Amy
    My daughter has just been scammed by this company. They keep taking 39.80 out of her account daily. They have now stolen over $300 from her. We put a stop payment on the company but have not seen a refund. I think we should call the authorites on these rip off artists.Please keep us informed on any lawsuits. zonna3go@sbcglobal.net
  • 0
    Amy
    Please Everyone. I have information for all of you. The company  is owned by Brian Dale of PEEL INC. 990 Grove st #204(actually the office is next door a 3500sqft internet office) 847-424-0954. They also own Publicationsmax and Seattlecoffee.com. If you look up these companies they all have the same MO and hundreds of complaints. I have called the attorney general and you all should do the same. Also I am making a formal complaint at the Evanston Ill. police department by phone 847-866-5000. Which so happens to be around the corner from this address. We will get are money back if everyone calls and complains.This company needs to be shut down  immediately. Call your banks and stop any future payments from this company.
  • 0
    Craig
    If there's a lawsuit I'm in...these thieves took almost $400 from me while I was on vacation...10 packages at $39.80 each in just over 2 weeks...please keep me posted...aspiringpirate@aim.com
  • 0
    Michael
    Got me too! f***ers for $175.20 I have given time to refund which they say they will and have sent me a conf. email and all kinds of refund number conf. My credit union told me i can file a dispute. Tommorow it is supposed to be in my acct. I seriously doubt it will. lets sue them!
    MLRHI@netscape.net
  • 0
    Marybeth
    I saw their offer for 5 posters.  I realize the website says they mail posters "semi-monthly", but my bank account was immediately zapped for $39.80.  They continued to take out $39.80 anywhere from daily to twice a day.  I called and cancelled my account and was told there would be no further charges to my account.  WRONG!  It continued and their withdrawals caused me to not only be overdrawn, but also I was not able to pay my bills.  IThe only help I got was from my bank who managed to get all EIGHTEEN charges of $39.80 EACH reimbursed to me plus waived the overdrawn fees.  Unfortuantely my creditors don't don't care much. This website nees to be shut down NOW!
  • 0
    YasminO
    I got scammed also! Keep me informed if there is a suite against this company - yotero@aol.com
  • 0
    rick in georgia
    boy this got to be 1 of the greatest rackets since baked bread...I ordered 4 posters @ 2.00 a piece and free shipping...within 3 days of making that order, I was charged another 39.80....does anyone know where these ppl are located....nevermind the website
  • 0
    Mario in Wisconsin
    PosterPass
    990 Grove St., Ste. 204
    Evanston, IL 60201

    This is the mailing address.

    Like Amy said before
    "The company  is owned by Brian Dale of PEEL INC. 990 Grove st #204(actually the office is next door a 3500sqft internet office) 847-424-0954. They also own Publicationsmax and Seattlecoffee.com. If you look up these companies they all have the same MO and hundreds of complaints. I have called the attorney general and you all should do the same. Also I am making a formal complaint at the Evanston Ill. police department by phone 847-866-5000|
  • 0
    Brian M
    I will gladly join. I have had 4 different charges appear from the 1st and ONLY charge I authorized. I finally was able to get a hold of them for them to explain how they have it in their "fine print" that it will NOT be $8 but $39 instead. Complete trash. Not only  that, but after explaining to then that I wanted nothing else from them and wanted to be removed from anything they were related with, I received more charges on my credit card from them. Now when I call DURING BUSINESS HOURS, they do not answer and I hold for several minutes until it gives me a message to call back during business hours.
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