UNAUTHORIZED CHARGE TO CREDIT CARD

ComplaintsOnline StoresTLG/GREAT FUN

Complaint

0
Ash
Country: United States
I bought tickets on Fandango.com and apparently they had an offer or rebate or something from this company, I remember specifically that i said no to any offers that came up as have been shopping online enough to know about these scams.
A month later I saw a charge for $11.99 from some company called TLG/GREAT FUN, I requested an investigation and found out it was this company. http://www.greatfunonline.com/ 
Upon calling they gave me some BS about signing up so this that etc... The woman I spoke to said that I would get the refund in 10 to 15 days hopefully they will refund it.
How can a popular website like Fandango have anything like this connected to their website are not worried about losing customer trust.

Comments

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  • 0
    Trudi Miner
    I just wish for some reason I would have checked my daughters account.  I received today an annual statement on my daughters card.  To my surprise she has been being charged for 32 months!!! Yes 32 months of 11.99 charges.  She never noticed on her monthly bill because she thought maybe she spent 11.99 somewhere and it reported oddly at TLC Great fun.  Well when you see it on an annual statement you know something is wrong.  I tried to call the number that appears on the credit card bills but of course no answer after 20 minutes of holding.  I finally found a post online and called the number.  Apparently like all of you they said my daughter had signed up online with Fangdango. She like other 22 year olds has a pretty good idea of the internet and what and what not to do when buying something so I am sure she never checked any box.  The best part is the woman from TLG told me they had my daughters email address to confirm that she had made the purchase.  They gave me her email address as her current college email.  Well my daughter was not even in college in 2008 when they said she signed up with this email.  I told the rep at TLC to try again!!! She was baffled.  Anyway she said she would credit 4 months of the 11.99 charge but that my daughter to write a letter and fax it to  1 800 964 8115. attn: support services; re: reimbursement with your membership number, and that they would credit the other 28months.  Yea right that's $335.72.  We will see but I'm not very hopeful.  Can't believe how many people this has happened to.  Good luck
  • 0
    Sweet Suite
    We have been aware of this charge for several months and have tried to 'unsubscribe'.  We once sent a greeting card via email from TLG Greetings and the charge has been appearing ever since without authorization from us.
    We don't know what to do about it, but we need the $12.99 a month.
  • 0
    Rose
    This is SO much a scam.  Cannot believe I was taken until this month for 38.99 four times a year.  My error in not looking close at each statement as to catch this sooner...
  • 0
    Miss Hickory
    TLG Great Fun:  A waitress at a local restaurant stole my husband's CC number.  One of the dollar charges that showed up on the CC was TLG Great Fun.  The Fraud Dept. at my bank is working with me to get this taken off my CC.

    Question:  How does the Fraud Dept remove false charges?  

    Answer:  They contact the company in question and ask for the name and address of the card holder.  When the name and address of the person does not match the name and address of the card holder, therein lies the fraud, and the charge is removed.

    Question:  What happens when the name and address matches the name and address of the card holder?  

    Answer:  The Fraud Dept of your bank will contact you and have you sign a letter disputing the charge and mail it back to the Fraud Dept--then the charge is removed.

    Lesson learned:  Pay in cash when going out to restaurants, movies, etc.,.  

    Another option at your disposal is go online to your State Attorney General's website and fill out and submit an online consumer complaint form. State the facts honestly as to what transpired--stick to only the facts and leave out emotional emblishments.  Then within approximately two weeks, matter resolved.  The State Attorney General's office dearly loves to investigate scams!  Good luck to you.
  • 0
    anne
    I just found out that I have been charged for the last two years $149.99 each!!! I called Great Fun and after talking to a supervisor, they would only refund me one years worth of membership fees!!! $149.99 I will believe it when I see it.  I am also filing with the BBB.
  • 0
    Brenda
    I want it on record that I 'want NO PART' of GreatFun, any further.  Initially, I thought I was getting a good deal on my grandson's pre-school books.  KLMN is a scam (it was a follow up ad from GreatFun).  That cost me $65.  But then I noticed I was still getting charged $19.95 every month since May. And until I verbally complained over the phone that I no longer want any part of this 'membership', have I 'ever' received any subscription
    to this 'so called' magazine.  I JUST RECEIVED IT YESTERDAY, for the first
    time, two days after I CANCELLED my debit authorization!  

    And, when I did call, not only was the gal on the phone hard to understand,
    but she immediately went into another sales pitch for the 'membership'!  She told me that she was cancelling me effective that date.  Now I get a
    magazine!  I WANT NO PART OF THIS 'OFFER'.  I'm REVOKING my authorization and, other than an apology, want NO PART of Great Fun, anymore.  Sincerely, Brenda Kannal
  • 0
    Anthony
    Can you please stop sending me charges on my RBC credit card i have close that credit card account for about a year the bank keep calling about this.
  • 0
    Scott Glorioso
    I just found out they have been withdrawing money from my account for almost a year.  Unfortunately I trusted my wife, who handles the bills, to pay attention.  

    I called the company and they had all my information and said they called me and offered me a Bank of America card, NOT!!!  I told her I was turning her in for Fraud, hung up the phone and contacted my bank and should receive a refund.

    This happened with my work Visa last month.  They tested the card for $1.00 and I saw it while it was still pending and immediately canceled that card.

    This is unfortunate.  People cry about borders and the government barely works on that, meanwhile a terrorist organization is withdrawing money out of our accounts for a year and they cant stop it.  Awesome...
  • 0
    Nella
    This same thing happened to my mom recently.  TLG/Great Fun/Shoppers Advantage, and another company were charging her debit card with unauthorized charges.  She never signed up for anything, and never approved any charges to be taken from her account.  The fact that they can get away with giving out people's private information is CRIMINAL.  There has never been any fine print, no one offered any of these services, and she has said NO to any offers.  These people and this horrific "company" need to be abolished and prosecuted!!!  I wish everyone the best of luck.
  • 0
    Amanda
    Keep an eye on your statements when you get your new card activated.  I did this and TLG continued to charge.  Somehow they got the new account number and resumed the charges.
  • 0
    douchefinder
    yeah, i sold meth to your mom and baby sister last night. hey, i need to feed my family too.

    douche. bag.
  • 0
    Rick
    | 1 reply
    This company TLG GreatFun also started charging my account after I purchased concert tickets from TicketMaster.  After searching and finding this and many other complaints, I cannot believe that this company has been doing this for this long without being shutdown.  Totally unbelievable!
    • 0
      One madd dude! replies to Rick
      Sounds like Tickt Master is the one with the issue!  They need to stop this crazy stuff.
  • 0
    leo
    | 1 reply
    I was also a victim of TLG Great Fun. I have called and cancelled early this year, recently just noticed charges of $19.99 for few months. I called the president number that Pamela had posted 1-800-298-4930 and talk to Megan. She said that she will take care of the cancellation and that the money will be credited . She ask where I got the number and I said from the complaint dept. and that there was about 10 pages of complaints. I have tried the other number and this is the only one that works... just keep on dialing don't give up. we'll have to wait and see for the results. I will have to contact the credit card company to alert them...Thx.
    • 0
      Cathy replies to leo
      I was also a victim of TLG.  I called the phone number provided by Leo (1-800-298-4930) and was told the subscription will be cancelled and all my money will be returned within the next 7-10 days.  We'll see what happens.  What a rip off!
  • 0
    john tithof
    Is there anyone out there that can tell me how to turn in these people? My bank gave me credit, but it appears as though many have had same problem
  • 0
    john tithof
    Is there anyone out there that can tell me how to turn in these people? My bank gave me credit, but it appears as though many have had same problem
  • 0
    wls
    I have been scammed also...just credit card charges for nothing. Has any one successfully recovered their money?  How?
  • 0
    pauline
    we are being scammed now we don't get on any websites that we can remember that has to do with this but we are now seeing a charge of 16.99 on our account i need to know who to contact about this and who to talk to?
  • 0
    FrancoiseNYC
    Just screamed at them to give me back my F**kin money and I was not faxing nothing. I told them I am well aware of the class action lawsuit which i joined...Liars and thiefs
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