UNAUTHORIZED CHARGE TO CREDIT CARD

ComplaintsOnline StoresTLG/GREAT FUN

Complaint

0
Ash
Country: United States
I bought tickets on Fandango.com and apparently they had an offer or rebate or something from this company, I remember specifically that i said no to any offers that came up as have been shopping online enough to know about these scams.
A month later I saw a charge for $11.99 from some company called TLG/GREAT FUN, I requested an investigation and found out it was this company. http://www.greatfunonline.com/ 
Upon calling they gave me some BS about signing up so this that etc... The woman I spoke to said that I would get the refund in 10 to 15 days hopefully they will refund it.
How can a popular website like Fandango have anything like this connected to their website are not worried about losing customer trust.

Comments

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  • 0
    KMC- MIchigan
    | 2 replies
    Same thing happened to us. Just got back from the bank. It seems like there are 3 companies tied in with this problem.  I know we did not approved this but this occurred when we ordered Space saver bags on line. The dispute dept of the bank is well informed about these companies and it is a shame that this can happen to innocent people.
    • 0
      Nan replies to KMC- MIchigan
      | 1 reply
      Same thing happened to me yesterday. I booked my air ticket from Cheapair. Later, I found I was charged $11.95, $1, $1 by three companies respectively. They are:
      0229 COA*AIRLINETAXES&FEES 866-636-9088  NY 24692162060000607489497
      TLG*GREATFN56177020MAR 800-2908603 CT
      TLG*SHOPPER56177109MAR 800-5264848 CT
      Does anyone know what company the first one is?
      How to solve this problem? Should I close my debit card?
      • 0
        Angry in RI replies to Nan
        We just discovered we were scammed as well.  $11.99 a month for at least two years, we are still researching.  Just4fun was the name of our thief.  They hit us from our checking account.  My husband thought it was something I bought and I thought the same about him.  A small amount went unnoticed for a very long time.  Fraud at the bank is looking into it now....we are going to the AGs office next.
  • 0
    Joyce Brusletten
    Please cancel
  • 0
    Patricia
    Great Fun? Yeah, great fun in scamming the public. I too, am a victim. How they acquired my debit card information baffles me. They tried to tell me I authorized a membership with them. I told them they were lying, I never would've done any such thing. While on the telephone with these crooks, I informed them that I had pulled-up a website with complaints about their company scamming numerous individuals. They promised me, they'll cancel my membership and mail me a check. Immediately, I placed a call to my Bank. I'm in the process of disputing these bogus charges to my account. HOW DO THEY GET AWAY WITH THIS? WHY ARE THEY STILL IN BUSINESS? Please read your bank and credit card statements.
  • 0
    Dee
    I have been getting charged for 32 months now, i just realized i was being scammed, i kept thinking it was a protection plan on my card, turns out its not. TLG great fun is what it was. I called them argued with them but they told me that theyll send me a form to fill out to claim for a refund to get all the money back. I also made sure to call chase and make sure they place on hold the 3 last charges TLG great fun made on my card. The dispute department called up "great fun" and they told them they are getting the form out to me and i will be getting a refund when they get the claim form back. BTW once you send back the claim form, it takes 30 - 60 days for you to get a refund. All i can say is stay on there ass, keep calling keep complaining DONT STOP FOR NOTHING!!, they are scammer and they make up bogus stories about how they got your information. If i had the money i would sue them for everything they had.
  • 0
    Tina
    YES...............go straight to your bank. They will help you deal with these a**holes. The fraud department is going to look into my problem with them if I can't get them to reinburse me my money back. They got me for 100.00 I didn't even spend! And I had cancelled the membership within days of getting it cause I didn't like the stuff in the book. What lowlifes!!!!!
  • 0
    LAL
    i have notice charges on my bank account for $29.99 and call the number that is on my account associated with the $29.99 and talk to a poorly english speaking agent and ask for cancellation. she had start talking about other deals they have a will mail a gift card and refund the fees.  she never said that see will cancel my account, from talking with her she told me that i authorize this over the phone i must have being intoxicated. this is rediculous, that several people had encounted the same or almost the same RIPOFF.
  • 0
    Sam
    I got hit by the $15.00 rebate after buying a ticket from Ticketmaster.  I still can't get my head around the fact that Ticketmaster would sponsor Great Fun considering that there is government actions against the company, as well as one (but I'm sure there are more) class action lawsuit.  I would strongly urge all of you to go to the BBB (Better Business Bureau) and do whatever it is they want you to do because apparently, they have had pheonominal success at getting your money back.
  • 0
    Jackie
    | 1 reply
    This is totally stupid I am so mad at these bogus companies [GREAT FUN AND SUPER BUDGET SAVERS] I supposedly got my membership canceled and received confirmation numbers and asked for a refund!
    I have canceled twice in with in a week and it just doesn't make sense! They are still charging!
    • 0
      RICKY JOHNSON replies to Jackie
      Your bank has to do it
  • 0
    Christopher P.
    I had bought tickets at ticket master for a show in may and they had signed me up for this and I quickly canceled the account and reported it to my bank, it is now 3 months later and this time they charged me 32 dollars for something I knew nothing about and so now I am recalling the bank and filling a complaint with them
  • 0
    Ms. Jay
    I have been seeing this charged and thought my hubby cancelled it. He got this from ordering something over the phone. I tried calling the 800-290-8603 - was on hold for 20 minutes and never  spoke to anyone. I called 800-298-4930 I spole to a Julie who tried to explain to me why I was getting charged. I told her the company I ordred cancelled my order and issured a refund so I am not sure what membership I am paying. She stated I shoud be getting a refund in 7 business days - we will see what happens.
  • 0
    john thomas
    i would like to know how can this company be stopped from accounts being deducted.i change accounts several times,change cards several,but they still get into the accounts. please some body that know the way to stop this company
  • 0
    Iron mike
    I was in Canada on Vacation and my credit card company put my card on hold because of this. I also never authorized this company to use my card. I thought it was a mistake but now see that it is a scam and has been going on for years. This sucks! I will call my credit card and tell them not to allow this company to charge on my account . That sounds too easy... I will call these jack ass's and be put on hold for ever
  • 0
    Ricky johnson
    I got charged 16.99 in the month of august twice 2 weeks apart. i called immediately for cancellation and they tried everything in their will power to distract me. i asked for the supervisor in which i never spoke to and they're now refunding both payments. BTW i never recieved a membership card. nor the refund check that i initially signed up for one dollar 3 months ago from ticketmaster. THEY ARE SCAM ARTISTESTS
  • 0
    Katie
    I found a charge of $16.99 on my card every month (!!) from Sept. 2011 until now. After googling a bit, I called them using the 800 number on the charge. They gave me the runaround saying that it was nonrefundable and that I had agreed to that (according to them, I signed up on Ticketmaster to get a $20 gas card... but I don't own a car), so I asked to speak to a supervisor. She gave me a four-month refund and said that to get the rest of my money back I have to send a letter and then they will refund it in full. Based on her tone of voice, this happens ALL THE TIME. Ugh. Anyway, if this happens to you, do this:

    1. Call the 800 number listed in your bank statement (it's kind of hidden in a bunch of numbers)
    2. Ask to speak to the supervisor.
    3. Fax a letter asking for your refund (you can quote your membership number) to 800-964-8115, or mail it to:

    Shopper's Advantage
    Attn: Support Services
    PO Box 6100
    Westerville, OH 43081

    They should be called Shopper's DISadvantage if you ask me.
  • 0
    Nancy Wilson
    I was also scammed, I have cancelled my membership and they still charged me $29.99,  so  I cancelled
    again and they still have not put my money back, TLG Shoppers is also a scam, I cancelled them and they charged me $21.99. I am with you Darren, I am done, I am really getting tired of being ripped of by businesses on the internet, I am not going to trust any of them any more.
  • 0
    Tamara Smith
    | 1 reply
    I received a payment due notice from Great Fun. I've never bought anything . Why I'm charged  $16.99?
    • 0
      tj replies to Tamara Smith
      Whenever you receive a fraudulent bill in the mail, file fraud complaints with FTC, your state AG, and the US Postal inspector.

      Send the perpetrator a letter, mailed certified, notifying them that you never agreed to their charges, and that you have filed fraud complaints against them with the above agencies.
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