Scam - Report it to the FTC

ComplaintsUnsolicited Phone Callscard member services

Complaint

0
J
Country: United States
I receive a call from “account services”/”card member services”/”card holder services” EVERY DAY around noon. They refuse to remove my number, despite many requests.  They often are very rude & give bogus information when I try to get more company info. The only thing I know to do is file a complaint with the FTC & I suggest all you do the same, hopefully with enough complaints they will shut this horrible company down.  It is a quick & easy form.  https://complaints.donotcall.gov/complaint/complaintcheck.aspx please note that your phone number must be on the Do Not Call registry before your complaint is applicable – so if you have not registered your phone number on the National Do Not Call list, please do so : https://www.donotcall.gov/register/reg.aspx?panel=3

Comments

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  • 0
    DJC
    New number same BS 773-367-5631. I pressed ! to see what this was all about and talked to the guy and wanted to know if I was interested or not... Started getting an Attitude when I asked what the name of the company was again.."Card Memeber Services" and in the end he stated he wasnt appreciative of me fishing for information about them as he was offering a good deal to reduce my interest rates. THey dont tell you that you are being recorded. I asked and they told me "yes this call is being recorded"... THere are laws about that part of things too.
  • 0
    deedee
    920-602-0879, another one of their numbers. I have reported this TOO many times to count, since I also am on the do not contact list. Not alot the government can do since they ARE constantly changing their numbers. I have at least 8 different set of numbers for them. I write them down with date and time, and like everyone else here have tried to call them back, and yes, I get same response. I have questioned the name of the company, and yes, they hang up on me. The only thing I havent done is really play with them, which sounds like a blast, and I will be doing. Thanks for the idea. I have absolutely advised them not to call, take me off, remove my number, you're breaking the law, etc, etc. THEY DONT CARE. And I dont have any debt???? I HATE THESE PEOPLE, but I will be playing with them now. I just blocked their most recent number from my phone. So I expect a new number now.
  • 0
    e
    I received a call on my cell phone- no message. Total scammers. I am on the do not call registry.
  • 0
    JD
    If you keep getting phone calls from anyone claiming to be from "Cardmember Services" it is a scam, as everyone on here has said. However, they are all through the Consumer Credit Group, phone number (877)506-4908.

    I am ashamed to admit, I bought into it at first, got the information but did not choose to work with them, they never received my personal information. But this is the number I called, spoke to a live person and, hopefully, got my number removed from their system. Yes, I know this sounds fake, it is not. I promise, you will get someone if you call this number:

    (877)506-4908
    Consumer Credit Group
  • 0
    Thomas Lipscomb
    The REAL SCAM is the FCC DO NOT CALL list.

    It is totally worthless, and not one complaint I have lodged has been picked up and acted on. I get sewer service from the FCC that they have registered my complaint and no action on mine OR yours.

    The way to nail this scam is to get CHASE to act since they are mirroring Chases name and "Betty Beck" this afternoon claimed they were located in Wilmington DE... just like Chase.

    Clearly this is part of the script. And from what I can see, they are working out of Mesa AZ.

    So avenues to fix this are Chase and the AZ Atty General's office.

    Obama's FCC is as worthless as his EPA, Energy Department, DOJ and the rest of his Federal Maladministration.
  • 0
    Marianne
    I've received a number of these calls from various phone numbers. I'm on the do not call registry. When I mention that the person hangs up. They hang up even when you ask 'How did you receive my number?'. They're extremely rude. I just got the same sort of call on my work number from a 706 (Georgia) area code.
  • 0
    topcat
    They just called me and when I pressed on who they were, she said they were with Experian - Cardmember Services. I asked if they had a website I could go to to check out what they did and I found this blog.  Glad I didnt give them any info at all.  Surely if this was legit they would have a website to send people to.  One of those "too good to be true" scams!
  • 0
    Miranda Binx
    Read through these posts to glean the links/information given - to file a complaint with the: FTC; FCC; your state's AG office; BBB; Do Not Call Registry - etc. COMPLAIN. If enough people complain, something will be done about these dirtbags. They call me every day, several times a day. It doesn't matter how many times I have requested to be removed from the solicitation list - then never do it - and - they either hang up on me, and/or behave in a menacing manner - refusing to transfer me to a superviser, some times swearing at me -it's unbelieveably outrageous! It amounts to nothing less than harassment - and impedes my ability to use MY PHONE. This is supposed to be against the law - if you are registered with the Do Not Call list. I feel really bad for the people who are elderly, or sick, racing to the phone possibly expecting an important call - only to be abused by these scumbags. I sincerely hope that all the bad karma they have earned shows up sooner rather than later - for them to reconcile themselves with
  • 0
    ME
    | 1 reply
    heres the problem with trying to get rid of card holder services....to get them to stop calling....these theives kept calling me day and night weekends as well and as late as 9:30 pm i was really sick of them... so i sat down at my computer  an started searching anything i could find about card holder services......and after about 30 minutes i had the solution...............all the time i was searching i kept remembering my uncle telling me that "if you want to get results, go to the top" heres what i found ...first ,   CARD HOLDER SERVICES  is NOT a wholly owned company.  It is owned by another co.    that co. is TERREMARK CO. which is NOT awholly owned company.   It also is owned by another company.   The Co. that owns them both.    is....well........don't be suprised this is a big one BIG...........they are both owned by   VERIZON COMMUNICATIONS INC  your lovely cell phone provider....NO WONDER THEY CAN GET YOU ON YOUR CELL PHONE!!!!!!!!!      heres how i got them OFF OF MY BACK for good.   first call 1-888-483-7770   ask to speak to DEMETRIUS POLINICK  tell him that you have been having problems with C.H.S. run by terremark owned by verizon in that they have been calling you all hours of the day and night. tell him that you want the calls stopped NOW or you will sue anyone and everyone involved including the ceo of verizon Mr. McAdam i did this about 3 months or so ago   and have not recieved any more calls   please spread the word to anyone and everybody so this company can be shut down       thanks      ME
    • 0
      Martyup replies to ME
      That telephone number does not ring to Verizon.  It rings to some other insurance scam.  Nice try, dude.
  • 0
    TPV
    And in the meantime, at least enjoy hearing them ridicluled and humiliated in shame.

    “cardholder services” Tape 1 on youtube         http://youtu.be/gMGi3c0wXXc 

    “cardholder services” Tape 2 on youtube        http://youtu.be/9FX_o3O71R8
  • 0
    moed34
    I just got the call from Card member services and played with the lady for about 10 minutes then told her I had no debt and she started alling me the N Word. The tone in her voice has changed drasticly and she was very rude.
  • 0
    Brent
    I got him talking long enough to give me a web address. He said I could enroll at cardview.com. According to Whois, that's Synovus Bank out of Columbus, GA.

    There's clearly more than one entity running this same scam, but I'm tempted to call Synovus to see if they are aware that someone is doing this in their name. If they're purposely involved in this scam, I don't see how they could stay licensed as a bank.
  • 0
    LetsRoll
    Go to the following URL to find a PDF of the complaint.  US vs. Roy M. Cox Jr. et. al.

    http://www.ftc.gov/os/caselist/0923193/111219roycoxcmpt.pdf

    Case 8:11-cv-01910-DOC-JPR , Document 1 Filed 12/12/11

    Still looking for personal address for Roy M Cox Jr. and phone number of Mr. Cox's attorneys.  If anyone is in the area of these businesses or their attorneys, we all would appreciate you making a personal visit to them, and if you can discover  phone numbers that we could all start calling, we could wipe their communication capabilities off the map.  I, like the rest of you have been pestered for years, now multiple times a day.  Now, I'm ready to roll on them.
  • 0
    PJNY
    BL above outlines exactly the call I received twice today. I would not respond to the first call because as fI told this person I could not identify who she was is or where she is calling from. My call ID said "out of area". They called back just before 6pm tonight and I was sitting in front of my computer. As the girl was babbling in my ear I was checking out her company and came up with this complaintwire.org. I then asked her that I am aware of the scam being played on unsuspecting people and that I will not be participating in her scam. She promptly hung up.
  • 0
    Sandy B
    Just got a call from 407-434-9999.  same thing..press 1, foreigner comes on saying they cover all Visa and MC accounts through CardMemberServices.  She wanted my credit card # and expiration date.  I was feeling leery, so I decided to end the call.  After reading all these posts, I'm glad I listened to my intuition!  CREEPS!
  • 0
    R.A. Williamson
    I now have an air horn next to my phone.  When they call, pick 1.  When they ask you if you pressed one, BLAST THEIR EAR OFF.
  • 0
    Tom from Tennessee
    Two robo calls today from Cardmember Services - two reminders of the stupendous incompetence (or unwillingness) of our Government to stop blatant criminal behavior.  Maybe cronies of the people currently in power.
  • 0
    Anoyed in AZ
    Just got a call from the: 1-802-30-6357
    I pressed 1, when the woman on the other end came on the line I said "Please re" and she hung up.


    A few days ago I got one and played along.. they got real excited when I told them I had $92,000 in CC debt. :>  I kept refusing to give a CC# to "a stranger calling me on the phone" after almost 10 min. of messing w/ them I started giving a false CC# and hung up after 9 digits.
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