Scam - Report it to the FTC

Complaint

0
J
Country: United States
I receive a call from “account services”/”card member services”/”card holder services” EVERY DAY around noon. They refuse to remove my number, despite many requests.  They often are very rude & give bogus information when I try to get more company info. The only thing I know to do is file a complaint with the FTC & I suggest all you do the same, hopefully with enough complaints they will shut this horrible company down.  It is a quick & easy form.  https://complaints.donotcall.gov/complaint/complaintcheck.aspx please note that your phone number must be on the Do Not Call registry before your complaint is applicable – so if you have not registered your phone number on the National Do Not Call list, please do so : https://www.donotcall.gov/register/reg.aspx?panel=3

Comments

  • 0
    JohnnyRebel
    Well it seems as though COMPLAINT WIRE is getting plenty to look at.....the catch to that phrase is in fact LOOK AT, because they sure are not doing a dang thing about anything. I would love to find someone that takes action not just read complaints. Why have a web site to make complaints if you are not going to address them can you tell me that? This is like just pulling up word and typing a letter to myself. I aint to say it but it is a laughing out loud thing LOL. Well I am done complaining not that anyone gives a dang.
  • 0
    pamilee
    get these call many times per day. have filed complaints. finally i decided to play along. gave them false information and they verified it. they are liar and predators. when i wouldn't give my ss# the agent told me he hoped i would die and go to hell.
  • 0
    DeletedMedia
    Will it do us Consumers any good? The FTC‘s  got Robocardholes-“Ambrosia Web Design” and some others were back in court with added c-card fraud charges.

    “arranging for other merchants to process credit card payments for the defendants”
    Amended Complaint;
    http://www.ftc.gov/os/caselist/1223174/index.shtm
    Question? Why haven’t the “other (Florida) merchants/venders” been brought to justice?

    AWD_Preliminary_Report_of_Reciever.pdf
    Case 2:12-cv-02248-FJM, Filed 10/29/12 (page 11,15,16)

    “Its primary vendor – City Tech Guys
    (“City Tech”) – charged $125 per day “per seat”.
    Over the last several months, Western GPS has paid
    City Tech approximately $2,000-$2,500 per day for robocalls.
    The primary contact person at City Tech was Mohammed Ullah, with whom
    Western GPS personnel were in contact each day about the details of call flow, volume, and technical quality.”

    “Mr. Castine has been versatile in finding and providing access to merchant
    accounts. From approximately June 2011 through November 2011, under the names of
    AFB and Concord, he ran charges through the AWD and CAM Services merchant
    accounts arranged by Ambrosia. But, in November 2011, AWD’s merchant account was
    shut down and shortly thereafter the CAM Services account was also closed. This left
    Western GPS with no way to conduct business and it actually ceased operations for several weeks as it scrambled to find a vehicle to process consumer payments.
    GPS found a temporary solution through Mr. Wayne Norris, owner of two Florida
    entities involved in similar interest rate telemarketing ventures – W&M Enterprises (“W&M”) and WM&T Enterprises (“WM&T”). Both were formed in February, 2012 and promptly secured merchant accounts which Mr. Norris made available to Western GPS. From approximately February, 2012 through April, 2012, Western GPS ran their charges through these merchant accounts, paying a 37% fee for the privilege.”
  • 0
    tnblueeyeddevil
    That is the whole thing.  They call numerous times throughout the day and when I do answer and press a button, they go on and on and on.  God forbid I interrupt them or ask a question when they pause, THEY DROP (DISCONNECT) the call.  The recording I get do not offer an option for a "Do Not Call List".  Average of 6 calls per day.  No number visible.  ID reads "Anonymous - Private Caller".  I have tried BBB and FTC and a host others and can not stop getting these calls.  I do not give this number out as it is for my fax machine and data only.  I have had it for over a decade.  What do I have to do!  Isn't my private number just that....PRIVATE?  It seems they have more rights them us.  ID SPOOFING, CALL MASKING, Do Not Call service department that never seems to do it's job, sorry, there is a back log.  HELP!
  • 0
    Anonymous
    | 1 reply
    I used to work for one of the companies that solicits these calls. After listening to some Youtube videos I am pretty sure that the one I worked for is the lead company as they get calls from all over the United States (including Hawaii and Alaska). The way it works is a robot dials your number, regardless if you are on the Federal Do Not Call List or not. I'm not sure how the automated call robot gets your number, but I'm pretty sure it's from the phone companies themselves. It is not illegal for them to share your number and this company pays them so why not? They offer to negotiate with your lender to get your interest rates lowered on your behalf which is a lie. They charge a service fee on a credit card and tell you that this fee will become dissolved after the interest rate reduction. Those that are unfortunate enough to fall for this BS give their credit card info so that the "agent" can "check to see that it is in good standing". In reality they call your bank, pretend to be you, and hear the credit line available so they can judge how much to charge. This person's job is done and then they patch you through to another person to get you to say over a recording that you agree to let them charge your card. At this point, what they do is legal because they have recorded permission to dock the card. The end result is that the victim loses anywhere from $500 to $1000 and their interest rates remain unchanged. These people are told not to release the company's location or actual phone number. The reason that I am commenting is to leak the company information so that the thousands of angry people like yourselves can take it and run with it. These people are ruthless, will curse at you, laugh at you for actually having debt, then scam you under the premise that they are helping you. I was one of the managers there on the call floor and believe me when I tell you that these people don't give a damn. They are getting paid good money after robbing vulnerable people. The company operates under the LLC "Leading Edge Financial Services" and the address is 498 Lake Destiny Dr S, Orlando, FL 32810. A search of this address returns an insurance company but their operation is run out of a side door of that building. When you search Leading Edge Financial you won't get a physical address. Report them as best you can if you wish. I would go with the FTC
    • 0
      DeletedMedia replies to Anonymous
      Thanks for the name and address of another one of Florida’s racketeering criminals.
      I want to point out two statements that are WRONG though.

      “…phone companies themselves. It is not illegal for them to share your number.”

      WRONG- There is No Legal “contract” when one party benefit’s the most. And the phone carriers, robo-dialers, et-al cardholder services, phony- home security, surveys, and sweepstakes certainly are the only ones to benefit from these organized crimes.  
       
      “At this point, what they do is legal because they have recorded permission to dock the card.”  
      WRONG again- There is NO point of legality or legitimacy from the illegal collection of Consumers DNC phone numbers, illegal revenue sharing, credit card laundering,  racketeering, to stealing from American Consumers, Period.
  • 0
    CRP
    I got a call (one of many) today....get several on and off....when I asked to be taken off their call list, the guy hung up....rude is not the word.  Wish there was something effective we could do to get this stopped....it's a time waster to answer the phone.  I would hate to have their job.
  • 0
    Annie
    I as well have been receiving many calls from Member Card Services...as you can tell they use a variety of fake numbers...when asked to stop calling they hang up..when calling the number back that shows up on your caller ID...it says number not in service. Other numbers they  are using  are 865 932 4749 (MS) and 601 400-9074 (MS)
    I have called the Federal Trade Comm.  and filed complaints  and  have also filed  online. I  filed with the DNC list too even though they are run by the FTC. ALL these services are working....just haven't stopped these harassing phone calls yet.
  • 0
    Loretta
    I am new to the scam. They know every account I have and there balances.  I talked to  Diego  Fernandez, ID # N3179. The call came in from a cell phone # 305 368 8803, from Florida. Diego transferred me to Chester his supervisor, and this is where the story gets a little crazy.  The Government is giving us 1,500.00 dollars due to the Banks collapse.  They feel we should not have to suffer with high interest rates, because of there errors.  RIGHT!!!!!!!!!!   I DON'T  THINK SO.  In order to make this happen they want to charge 795.00 to one of my accounts, and then credit the account 1,500.00.  I was not born yesterday, nor was I dropped on my head as a child.  I told Chester I have no guarantee's.  He informed me that I do because he was calling from Card Member Services.  I am going to call them and express my concerns to them.  Also my Credit cards to be sure no one charges on them.  Very nerve racking.
  • 0
    Anonym
    Keep telling them to get [***] when they call - that's what I do
  • 0
    Ready to hurt someone
    I get calls every day, sometimes twice a day.  They used to just call the house phone, which I never answer anyway.  Recently, they started calling my cell.  I just counted 30 calls since December 9th.  I cannot understand how this continues.  Yesterday, I told the woman who answered, after I pressed "1" ,that she was a f**king loser.  She didn't like that very much.  So, if nothing can be done about it, I will continue to harass them on a daily basis, as they call.  What else can I do?
  • 0
    Judy
    I press 1 and when a person answers I blow a whistle several times as loud as I can.  Still getting calls and still blowing whistle.
  • 0
    Fed Up
    I have started using racial and sexist slurs at them when they call. It REALLY pisses them off. I am not a racist at all but figured I would ruin their day. Also, if they want to pursue any legal avenues, they would have to identify themselves which would accomplish my objective.
  • 0
    Make it stop
    I have been getting these calls forever on my landline. Today I received one on my cell phone. When I told the guy that I had repeatly ask them to remove my number from their call list he said, "You sound so sexy, how old are you?" Could not believe that one and responded with a shocked "WHAT?". He said "I want to give you pleasure, how old are you?" I told him that I was reporting him and got a sarcastic "Ohhh" response. I guess now we can add "obscene robocalls".  I am 63 years old and so tired of being harassed in my own home through telecommucation services that I am paying a hefty price for each month. Is this fair? I have seriously considered disconnection everything and cutting off all communication!
  • 0
    PeggyH
    They are resorting to spoofing another persons phone number to entice people to answer the phone.  Even if you pay attention to your caller id it isn't effective because they steal someone else's number.  thieving [***].
  • 0
    Julie
    Used my blocked feature on my landline phone and stopped these Card Member telemarketer calls for over a month, but tonight they  were able to have MY OWN Phone Number appear on my land line phone screen. How can this be?
    Looked as if I am calling myself.  Amazing!!!  How Do we stop this?  I am on the no call registry.
  • 0
    tom
    I, too have been receiving these calls-they started with showing bogus names and numbers on my caller ID-now the caller ID shows MY name and number-how can they do this ?  I asked the guy how they did this and he said this comes from Experian credit reporting. When I told him this was B.S., he let out with a string of vile and filthy language - If I knew where to locate this guy, I would travel to him and "clean his clock"

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