Home & Garden

Nothing we can do now because it was in small print. We bought a kayak pool about five years ago .We took out a second mortgage. Expecting what they said is true Lifetime Warranty. Our liner was shredded by ice this winter and because the liner did not separate in the seams it wasn't under warranty....

I ordered my in-ground pool in June 2006 and the installation was completed in October 2006. I have folds bends and crinkles, wrinkles in the liner, which in the long run will damage the liner. The pump has stop working, and sets lower than the pool itself, here are some of the things that are...

I paid them in full all money and they did not complete the job of installing my pool. They have never came back to finish what they've started despite numerous phone calls and letters sent to their office. They refuse to answer any phone calls. I wish I didn't pay them when I signed the contract....

I recently purchased a Craftsman self-propelled lawn mower at Sears. I found that they have some mowers on sale while at Sears for a different reason, so I was not prepared to buy the mower, but decided to do it because the price was attractive. I got a hold of a salesman at Sears and asked him the...

I purchased an 18x52 Intex Metal Frame pool from Costco in late April. It's now the first of June and after leveling we are ready to put the pool up. Turns out the plastic spring pins that fit in the metal tubes are missing. I have to get a new printout of my receipt from Costco and fax it to Intex....

I scheduled to have my blinds fitting on June 5th between 3pm and 5pm. We just bought a new house and our apartment lease was about to expire so we had two weeks to move out and move in. No one showed up on June 5th. I called Hillarys Blinds to find out what happened to my appontment, and also to...

In April this year our house was flooded. It happened while we were away visiting my parents. When we came back, we discovered that the water almost reached the second floor, and the first floor was completely ruined. We had a flood insurance from Allstate, and contacted them right away to assess...

I bought a lawnmower in Sears this season. I liked the design and the sales guy was highly recommending it. So I was sold on it. When paying for the purchase I asked about their return policy on this item. They told me "no problem, just have your receipt when you return". We used the lawnmower once...

My husband and I decided to replace old windows in our house and signed a contract with Dream House Windows for $9378. We thought it was a good deal because the salesman knocked off $2000 for us from the price they gave us at first. The same day we spoke to our friends and neighbors and learned that...

I bought this mattress (Select Comfort Mattress Sleep Number 5000) because my friend recommended it. I wish I did my own research first: I found many people complaining about this product. First of all, the mattress is smaller than a regular queen size mattress. It's like a twin size mattress....

Last year I purchased paint from Ace Hardware in Bethalto Illinois. They had the paint on sale with a promotion rebate that was about to end. I rushed to buy the paint, and the sales man assured me that since the receipt shows that I bought the paint in October, my rebate will be honored. I sent the...

A & E Factory Service,a nationwide provider for Kitchenaid appliances, should not be recommended by its suppliers. I called them to have two panels replaced on my side-by-side KithenAid refrigerator. They quoted me a price of $65 for the service call and told that I will be charged for the workman...

Placed two orders about $350 in value with iKitchen.com (Kitchen and Home) on 22 and 25 Feb 2007. Four (4) months later two items, a Zojirushi Rice Cooker, and a WMF Profi Potato Masher still had not been received--finally canceled the order for the two unreceived items, the cancellation not yet...

We signed a contract with Florida Solar to install 6 solar panels on our roof to heat our pool. The contract was signed on April 28, 2007 and they did not install the panels within the 7-10 days promised in the contract. We paid them a check of $2000 deposit and they cashed it right away. We have...

I purchased an elliptical machine from Sears in Northfield Mall Bradley, IL and it was defective, load rubbing noise from the flywheel. I returned it within 3 months to Sears. They tested it in the parking lot of the mall on my trailer and said nothing was wrong. I was charged a $60.00 restock fee....

Recently we purchased a Clearwater Spa hot tub from Poolworks in Orlando. From the day it was set up we had problems with the jets on it. We were not able to turn some of them others just fell out completely. The stereo remote has never worked right. When we called for service for these issues they...

I had bad experience with Empire Today. Their TV commercials promise quality and fast service. Well, it was fast but quality was very poor. The new windows were installed crooked. Each one in 1 to 2 inches higher than the one next to it. The explanation that the contractor gave me made no sense. My...

I had a horrible experience when I recently purchased 100 yards of carpet and pad from CarpetMaster in Latham, NY. They did not remove the old pad and install the new pad even though I paid for the pad and the removal of the old pad and installation of the new pad. On the scheduled day they came...

We ordered $12,000 in replacement windows, paying $3500 deposit in March 2007. After considerable delays they finally came and did measurements last week of April. Since then frequent attempts to contact the owner have met with no response. Becoming suspicious we contacted Sunrise Windows and...