Theft/no customer service
Complaint
John Underhill
Country: United States
I read a few blogs about a merchant service(squareup.com)on an excusve website. I decided to use the service and accepted over eight hundred dollars in payments through them. The problem is they will not send the funds due to my designated business account and I have now idea how to collect my money from them. They continue not to answer my numerous complaints and requests for assistance. They claim to answer every request personally which is deceptive. On my first complaint, they personally sent me a list of measures for a certain proceedure which was fruitless and had nothing to do with my complaint. If it was not for You Tube, I would have still been stuck on the application complaint.
Comments
Square, Inc. develops and provides point-of-sale software worldwide. It provides Square Register, a point-of-sale system that takes care of digital receipts, inventory, and sales reports, as well as provides analytics and feedback. The company serves big and small businesses from bakeries to retailers. Its product, Square Register, is available in the App Store and on Google Play, and it is designed to run on a smartphone or tablet, and on counter. Square, Inc. is headquartered in San Francisco, California.
1455 Market Street
Suite 600
San Francisco, CA 94103
United States
1,282 Employees
Phone:
415-375-3176
www.squareup.com
Key Executives for Square, Inc.
Mr. Jack Dorsey
Co-Founder, Chairman, Chief Executive Officer and President
Age: 38
Total Annual Compensation: $3.8K
Ms. Sarah Friar
Chief Financial Officer
Age: 42
Total Annual Compensation: $230.0K
Ms. Alyssa Henry
Seller Lead
Age: 45
Total Annual Compensation: $197.3K
Compensation as of Fiscal Year 2014.