TOP LOAD WASHER
Complaint
jana@JUNO
Country: United States
WE BOUGHT A MAYTAG TOP LOAD CENTENNIAL WASHER JULY OF 2011. WE HAVE HAD NOTHING BUT PROBLEMS SINCE COMING IN THE DOOR. IT WAS PURCHASED AT HARRINGTON APPLIANCE IN HARRINGTON DELAWARE . THE FIRST THING WE NOTICED IS THAT THE CLOTHES WERE NOT GETTING CLEAN AND A CYCLE TAKES AN ABSURDLY LONG TIME. IF YOU HAVE A SOUNDPROOF LAUNDRY ROOM, YOU MIGHT BE OK. IT IS VERY NOISY AND TODAY WE HAD TO REBALANCE ONE LOAD ELEVEN TIMES. RIDICULOUS. WE HAVE COMPLAINED TO THE LOCAL PEOPLE IT WAS PURCHASED FROM AND THE MAYTAG COMPANY AND HAD A REPAIRMAN LOOK AT IT, TO NO AVAIL. LONG STORY SHORT, IT IS A CRUMMY PRODUCT FOR THE PRICE PAID. I GUESS WE PAID BY THE DECIBEL, BECAUSE WE GOT PLENTY OF BANG FOR OUR BUCK.
Comments
I either find everything totally twisted around the agitator OR a lump of wet clothes on the bottom of the machine.
And the dryer, don't even get me started. That sucker takes forever to dry anything.
I know that there is a class action suit because of the mislabeling of the machine as energy efficient but this is a piece of junk. There is no energy efficiency in having to rewash your clothes and stand over the machine which hurls its noises everywhere.
This is totally a piece of junk, waste of hard earned money especially for a senior citzen. Problems with this machine started from day one. Bought from Lowe's and when I can afford to replace I will never, never, never buy a Magtag again. Many tears shed over this bad buy I made.
I am very disappointed with the washer I bought at home depot I have only had troubles with the Maytag washer that I paid $500.00 this one is a lemon!! I have had it repaired 6 times and I am taking this up with the CEO corporate headquarters and going put in a complaint in and get to the bottom of this! That are going to replace this washer for a new one for sure!! Home depot will not do anything but repair it and put in parts to fix it until it breaks down again and again!! This washer is crap!!!
here is the number if anyone needs it CEO direct line 1-770-433-8211 Ext # 15659
Do not buy this one only had trouble from 3 years old washer to new of washer to be breaking down!!!
First you have to call Head Quarters CEO than they said I have to take this matter up with complaints dept.
Then I call this phone number they gave to me to call. 1-800-466-3337
Call the number to put in you complaint about your washer. They will not do anything about your washer it has to be repaired 4 times before they can reimburse you for your washer so it is on record they came out or replaced part. And I did buy the extended warrant for repairs and parts covered! I got results today! one last repair to come out to see what is wrong again and I should be done with this Maytag lemon washer for sure!!
I want to help other to get there washer replaced too. So good luck!