frequent phone calls

ComplaintsUnsolicited Phone Callscard member services

Complaint

0
barb
Country: United States
nearly daily calls from this company... a real pain in the neck.. how do I block them.?.. I have told them that I am reporting them , even spoke to  supervisor, or so he said he was.. said he'd remove my number...but DID NOT.

Comments

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  • 0
    marco fregonese
    | 49 replies
    They call every days @3:00 am
    • 0
      Bryan replies to marco fregonese
      | 35 replies
      I too have received multiple calls from these scam artists. It starts out as a phone recording asking you to press one (1) to have your percentage rate reduced. Once you talk to anyone there they keep talking and talking to try and get you to give a credit card number, and if you don't or if you tell them that you are on the national do not call list they hang up on you and call again in a couple of days. After extensive research I have discovered that this scam is being run by this company in Arizona called Ambrosia Website Design.

      This is a link to their website:    
      http://www.ambrosiawebdesign.com/

      This is their contact information:
      Ambrosia Website Design LLC
      2906 S Revere Circle
      Mesa, AZ 85210
      (888) 583-1956

      I have called them repeatedly and was finally able to get someone to answer the phone and he admitted that they are Card Member Services, and once I threatened to report them, he promised to stop the calls.
      • 0
        phonescam replies to Bryan
        | 24 replies
        This information is not correct. Please stop calling this company. The owner of cardmember services is Roy Cox. He is currently the subject of an FCC investigation. Check out the FCC's website for more information. In the meantime, the only way to stop these calls is to NOT push any buttons (ie: 1 or 3) because this lets the computer know it has reached a working number. If you have done this already, just hang up every time they call and eventually the computer will register your number as a non-working number and stop robo calling it. This can take a couple of weeks however.
        • 0
          Luna replies to phonescam
          | 2 replies
          I put the Card Services phone into my cell phone as a contact which I labeled "Don't Answer Spam 1, 2, 3, etc.". When the phone rings I check the screen before answering the call. It is only 1 p.m. I've received three calls from them so far today.

          I am on the do not call list and have been for a long time. I average about two calls a day from  them. I couldn't figure out how to stop them from calling. I tried talking to them about the no call listing of my phone number several times and finally gave up.

          The information shared by "phonescam" is the best I have found to date. I appreciate it.
          • 0
            Guy replies to Luna
            | 1 reply
            Sounds easy enough, except they use numerous phone numbers include "local" numbers so it appears someone in town is calling. No block will alleviate this problem.  This is going to require legislative action to force these financial predators to stop telemarketing activities.  It also means contacting the FCC to issue complaints, which they probably will ignore anyway.  And of course, contacting your state attorney general to report this problem, but again, real action is unlikely.  Essentially, we're all just screwed.
            • 0
              Here they are . . . replies to Guy
              Take notice of their backdoor- Remember Any and All Florida L.I. (lower interest) advertising like this- IS “Rachel/Carmen/ usually Bridgett at cardholder services”.
              They ARE NOT licensed, or surety bonded in all the other States they illegally robocall.
              http://orlando.craigslist.org/sls/5234207147.html
        • 0
          michael replies to phonescam
          Bull**** they will stop.  I have been getting calls for months, ignored for a long time and requested removal many times.
        • 0
          peter lawrence replies to phonescam
          I been hanging up on them for months and the calls have never stopped
        • 0
          chris replies to phonescam
          | 2 replies
          they wont stop. i've been getting these calls for 7 months...from 25 different numbers, all card member services. i reported them at least 200 times,blocked 20 numbers on each phone, hung up, cursed them out, reported them to the fbi, local police, called all my credit card companies and told them, left responses like this on many report sites....and the calls just dont stop. Both my phones, 4 to 5 times a day. i can tell you all one thing, no one cares.
          • 0
            Poulaki replies to chris
            | 1 reply
            I do getiing 3-4 calls per day, if the caller is a Man I ask to talk with his mother,Wife,Daughter or sister, if the caller is a Lady I ask her to give me her panties size,since I am a panties saleman to send her a new pair.
            They calling back not with the size but to get my credit card #sI still talking to them about Mom,Sister Panties and so on. OO yes last time I answer my phone FCC, try to keep them on the phone as long as you can, then tel them what you thing about His orr hers Mom Daughter Wife.The will look for another job soon trust mr.

            Big Fat Greek Poulaki.
            • 0
              Joe Buondelmonte replies to Poulaki
              Nope.  That doesn't work.  Get as obscene as you want, they will continue calling.
        • 0
          leftoversright replies to phonescam
          For wireless numbers you can call your vendor and 'opt-out'.
          Luckily my home phone is also a wireless from Verizon and they were most kind.
          They blocked all my numbers and will collect the offending numbers (from CMS)
          for further investigations. I called them because the FCC credited them with helping the
          2010 investigation.
          Unfortunately, even though they were stopped for a short time in 2010,
          they came roaring back.
        • 0
          Darn Mad replies to phonescam
          Balony, it never stops! The phone company knew imediately, and told me to file a complaint with the Attorney General in my state. Just did this. Will see if it helps.
        • 0
          Molly replies to phonescam
          Not true! I have received these calls for months, and the first 20 times I just hung up, but it never stops. I have pushed 1 to tell them to stop, but they just hang up. I have called back to unregister my phone number, but that doesn't stop the calls either. Every time they call it's from a different number in a different state. I have registered my phone with the 'do not call' registry and they just keep coming every other day. Ugh! "Hi! This is Ann from Card Member Services...' The one time I did talk to somebody to pretend I was interested, they asked for my credit card number and then told me there was a $995 fee to reduce my interest rate. SCAM, SCAM, SCAM!
        • 0
          GBD replies to phonescam
          Bryan, not exactly correct re the "non working phone" info.  As soon as you pick up your receiver, their answering system knows that they have called a working phone even if you push no buttons.  You are correct in that Card Member Services is a total scam.
        • 0
          Kathy replies to phonescam
          have hung up on them for months without pushing any extra buttons, and the calls still persist. sometimes several a day
        • 0
          Brucifer replies to phonescam
          You are incorrect about the not answering part. I have been receiving these phone calls for months and ignored it every time still the calls keep coming.
        • 0
          angie more replies to phonescam
          that is not true....I don't press any buttons and they atre still calling 3 and 4 times a day
        • 0
          Dan C replies to phonescam
          I feel for you if everyone is calling and not being nice. We all hate the calls and if you have done nothing wrong then someome out here has some compation for you. Dan
        • 0
          Jukebox replies to phonescam
          This definitely does not work.  I have had calls from these people for over a year and have hung up 99 times & more.  They are relentless.
        • 0
          pissed off replies to phonescam
          yeah, but it doesn't work if your answering machine is always picking up.
        • 0
          frustrated replies to phonescam
          I have hung every time they call for at least a year and they continue to call so just hanging up is not enough.  I have also reported their number to the No Call list but it doesn't stop them.
        • 0
          Drucilla replies to phonescam
          that doesen't seem to work.They have been calling me at least 2 or 3 times a week,usually at nap time.Just to tell me there is nothing wrong with my credit card.This has been going on for a couple of years.every time I use the card and that is not often,it gets worse.
        • 0
          Janet replies to phonescam
          I've been hanging up on them for years.  They just keep calling and from different area codes and numbers.
        • 0
          Bonnie replies to phonescam
          | 1 reply
          They have been calling my landline for years. First it was "Rachel", now it's "Donna". It is a robocall. If you do not pick up your phone, the number calling will not leave your voice mail a message. To let the system know it has a live connection, all you need to do is pick up the phone. I've decided that from now on, I will not pick up the phone at all. If someone I know wants me to call them, they will leave a message. This latest on Monday, Jan 17, 2017, I was able to trace to a cell phone in Bayonne, NJ.  If you do not pick up the phone, the calls will eventually stop. This call today was the first I've gotten in months. Don't answer your phone when it rings!
          • 0
            joesfrank replies to Bonnie
            If you have a landline that they are calling and you have a fax machine connected and you donot recognize the number, turn on your fax and it will automatically kick your number  out of the computer.
        • 0
          joesfrank replies to phonescam
          09/12/2018  They have been calling me for years. Now they are calling me from local numbers using cell phones. I can tell it is a cell by the number.
      • 0
        Patty D replies to Bryan
        I see this website expired on April 7th!!  VM at this phone#. AWD 9amto 7pm MST. whatevs, not sure it's them....
      • 0
        bobby ratliff replies to Bryan
        Also the website you quoted is "needawebsite.net" it has nothing to to with these "card services" people.....they must be staying ahead of you pretty good....
      • 0
        Debbie D replies to Bryan
        So did the calls stop? I just had 2 calls within 3 minutes
      • 0
        mark replies to Bryan
        I looked up the address given in arizona, and if you look at it on google maps it is a house on a short road
        with a pool in the back yard. It is a residential area, so this is probably an attempt by the company to throw you off the trail.
      • 0
        sUSIE replies to Bryan
        They will not remove you from the list.  I have told them MANY times to do so. I have reported them to my states attorney generals office since I am on the no call list.  Now they're calling from a different number. I'll report them every time with the new number.  I don't answer anymore...just report the number
      • 0
        pat ashbaugh replies to Bryan
        | 1 reply
        Did they stop  calling?  I have told them to stop calling, they continue to call, sometimes early in the Morning.  It should be against the law!!
        • 0
          DeletedMedia replies to pat ashbaugh
          Of course it’s against the law.
          They additionally engage in illegal “revenue sharing” with dialers, and phone carriers.
          They are also most likely violating their own State Corporation Laws, and committing credit card processing fraud. (credit card laundering).
          They are Federally violating TCPA, TSR and the RICO Act-
          Racketeer Influenced and Corrupt Organizations Act
          Here’s another Orlando Florida “cardholder services” goon on a campaign to prey on the elderly last week-  says Experian "the Credit Bureau has turned us over”. . .  four grand in credit card debt“.  @approx 4:27
          Cardholder Services Wav  5
          http://youtu.be/tYuRL0tinE8
      • 0
        shortykab replies to Bryan
        The same thing just happened to me. the number that showed up on my phone is 954-289-4210 all it says is cell phone FL.
        The man on the phone kept telling me listen that he could not fix my interest rate until I gave him my credit card number.
      • 0
        Pam replies to Bryan
        I talked to a guy and TOLD them to stop calling and he called me a [***]!!!  Then was like yeah yeah.
      • 0
        Erin replies to Bryan
        I've received two calls from them and what I found out from Verizon is that they utilize random phone numbers that aren't currently in use so you can't trace them or call them back. They have popped up as willoughby, oh and somewhere in Minnesota. The first time I immediately called visa and they said they had no idea who card member services was and to never give out my credit card numbers over the phone. The second time they called I told the guy, who could barely speak English, that I reported them to my credit card company and that I researched them and they are scam artists trying to steal money. He immediately hung up on me. Anyway....if you get a phone call from a number you don't recognize and it's a recording from card member services about your interest rates hang up immediately!
    • 0
      T Steele replies to marco fregonese
      | 7 replies
      I  called them at 1-877-999-3872. I pressed 000 until I got through to custmer services and had them remove my number from their call list. Hopefully this will end their calls.
      • 0
        Dickie replies to T Steele
        That number you posted is actually a legit company affiliated to your actual credit card ....
      • 0
        dadonpond replies to T Steele
        | 5 replies
        number listed above 877-999-3872  is cardmember services at Chase.  A real company not part of the scam.
        What I do is answer, tie up their lines for 20 seconds with good morning, what is your name, followed by a suggestion they put the phone where the sun don't shine.  If enough people tie up their staff with wasted calles, they will not be able to sell any scams.
        • 0
          jbear replies to dadonpond
          | 4 replies
          I just got called the b**** word and hung up on. I was messing with them for 15 minutes asking them stupid questions and making them repeat the scam over and over again. He got so frustrated trying to explain it to me he transferred me to a supervisor. After getting her all flustered I told her i was just messing with them and to not call my house anymore. She said you mean to tell me you have been wasting my time and my co workers time? I said YEP! AND IT FELT GREAT! That is when she proceeded to call me the name and hung up on me! It made my day!
          • 0
            TechieGeezer replies to jbear
            My only question would be this:  Did that make them stop calling you?  My guess would be no.
          • 0
            Steve replies to jbear
            I do that also, I act like I'm interested, then I break their aggies with all kinds of nonsense. aside from that I've called my c.c. companies and suggested they send a message to all their card holders regarding this scam. I suggest that everyone should contact their c.c. companies and do the same. the only way to stop them is through awareness of the scam.  So call your credit card companies, and explain that they have a duty to notify their card holders of this.
          • 0
            Screamer replies to jbear
            I have started screaming into the phone at the top of my lungs.  It sends the cats running but it does make me feel better.  My screams have got to hurt their ears!
          • 0
            frustrated replies to jbear
            That is so good!
    • 0
      D Hobdy replies to marco fregonese
      | 1 reply
      I get these calls twice a week.  I have tried by not pushing anything but the hang up button,  I have tried hitting 1 ,  the person does there little spill and then I say "  How can you get me off the calling list??'  They don't say anything and just hang up.   I have also tried pushing 1 and let them think they have somebody interested.  After asking them a few question about the service I tell them its not for me and can they please take me off the list.  I hope this works.  We will see.
      • 0
        Poulaki replies to D Hobdy
        The will no stop trust me, I call them names, I I talk about what I want to do to Mom Sister wife/Husband even the son, I wanted to share my big fat Greek Poulaki with them,I still reciving 3 calls per day, I am looking forward to abuse the bustards,I finally have fun with them, I sould record the abusing lingo that I am using to share with the group. ha ha ha . I ask Ann to send me her panties since I am a panties salesman for a new pair, I am waiting.

        Big Fat Greek Poulaki
    • 0
      Rob replies to marco fregonese
      It seems like you just can't block them;the Do Not Call registry does not work;it is a waste of space.If you press 1 then when they answer speak quietly until they turn up their volume or listen more closely,then really shout loudly you should be able to get in at least three good cusses before they hang up on you.It will not stop them calling but will let you feel better because you are annoying them as they have just annoyed you by calling yet again.They may call back to complain,but that lets you shout at them again.
    • 0
      Ross replies to marco fregonese
      same problem  ...when I get someone to answer...rarely....I ask for their phone #....they hang up
      clearly...they are compulsive cons
    • 0
      Jackie Lynn replies to marco fregonese
      I get 4 or 5 of them a day, I block the number and they call again from a new number
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