scammed!

ComplaintsAutomotiveconsumer direct warranty services www.cdwsnow.com

Complaint

0
evelyn estrada
Country: United States
hello

im from california and about a month ago i purchased an extended warranty thru fidelity automotive solutions and the product i got was from consumer direct warranty services. i paid $395 down and am paying $127.78 for a total of $2695. so i was told by rob @ fidelity that my warranty would be activated after 30 and 1000 miles. so i waited and took my car in to the dealer for a diagnostic. the dealer then tried to file a claim online @ www.beginaclaim.com he then called me saying my claim was denied. i was thinking to myself thats impossible cuz the cooling fan is a covered part under the warranty i purchase plan called secure choice. i then started doin some research online i found this site with a bunch of complaints just like mine. this company is very clever in minupulating people into buying false products. can anyone help me in gettin my money back ... im lost!

Comments

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  • 0
    ken bradley
    i have the same problem.. mine is paid off to,... it sucks.. dirtchevy87@yahoo.com for any help
  • 0
    scammed cadillac owner long island n.y
    hello fellow sucker's i to was beat by these hustler's at direct choice they sucked me in by phone called me everyday because i told them i had to think about it i was still under my factory warranty,never the less thay called back later and i brouht one because my factory was about to run out,so to save my own ass i got one to start after factory one ran out at 100,ooo this was 10/09 now two years later and payed in full my tranny starts slipping on my 04 sts take it to the shop thay call that [***] machine and fax 25 timer over three days starting on 6/21/11 so on the 6/27/11 i go to shop to get car because we heard nothing from them telling us thay recevied any thing so we did it on the computer and i left with my car it sat there a week this man is running a repair shop not a parking garrage,this is about 8am by 8:25am thay faxed him back telling him denied because i drove the car it sat there a week to the day but the funny part is thay said the claim was initiated on the 21st with no responce to us until we told them the car was no longer at shop on the 27th.I will get my money back and some i have already contacted the attorney general of ny to start my legal action!email me at caddycat9498@yahoo.com if you have some helpful advise thank you...
  • 0
    julian norman sommer
    Please call me as soon as possible
    Julian N. Sommer
    2938 Happy Lane
    Simi Valley CA 93065
    Phone 714-926 3435
    Contract Number: MS6115027
    account Number: FSC-442272

    My cadillac is at Bunnin of Simi Valley
    805-582-6100
    It needs a water pump and bypass gaskets.
  • 0
    Liz
    Well our buddies Robert Lewis Chapman and James Sletner (owners of CDWS and Warranty Administration Services) personally pocketed over $7 million dollars in 2008 by raiding CDWS of almost all of its assets according to this court document (See Page 8 !!).  They left $700,000 in CDWS coffers.

    Mepco is sueing Chapman and Sletner for over $7 million for failing to defend Mepco (which sent CDWS money up front to pay for warranties and then Mepco collected installment payments from consumers).

    http://www.courthousenews.com/2011/05/03/Business.pdf         See Page 8
  • 0
    For Dad's Estate
    My father purchased a warranty for his Ford Ranger through CDWS...the warranty is called ironically "Great Choice"...in September 2008.  His paperwork identifies the seller as First Nationwide Warranty Inc at 8358 W. Oakland Park Blvd, Ste 2 in Sunrise FL, 33351 (Phone 1-877-749-1998).  I called CDWS and got a voicemail directing me to an email address and website.  I called the seller and got a voicemail for a Residential Community.  Called the billing company, Mepco and got a voicemail run-around.  Obviously, my father fell for the scam.  I read in the CDWS literature that this warranty is transferrable, but only if the Administrator is notified in writing and approved prior to the transfer.  He passed away in April without warning, and although I haven't talked with anyone associated with this warranty, I suspect the "administrator" will void it because we didn't notify him/them that my father was going to die. I want to clear my dad's estate and pay his outstanding bills, I'm guessing this CDWS thing isn't going to help.  

    I've read several cries to 'start a class-action suit'.  Has anyone started the process or contacted an attorney?  If so I'm game to join.  I'm at Felion_2@comcast.net.
  • 0
    blast187
    elizabeth,i bought the warranty in 08 might have some important info i got in touch with one of their other companies..plz email asap at blast1872000@hotmail.com..
  • 0
    ben.T
    GOT DUPED TOO ..........MY REFUND SHOULD BE 1,538.00
    ACCESSGOHOME@YAHOO.COM
  • 0
    Lisa P.
    Thank you, Liz for the research into lawsuit against the owners of CDWS. I would also like to participate in a class action suit. My refund should be $1,800.
    lisa.hperkins@gmail.com
  • 0
    charles higginbotham
    your company have not done what we needed so we want to cancel this warrant right now and give us back our money or do i need to get a lawer  if i dont hear from you today with in 30 minutes i will be calling  my lawyer 912 275 7167 or 996 1574  996 4031 mr or mrs hihhinbotham
  • 0
    higginbotham
    yes i do agree it is time that compants that take from us as customers need to be reported to the law and put on tv  go get them
  • 0
    Frances
    I purchased a warrenty service contract through Consumer Direct Warrenty Service and I am worried that I have been scammed!!! My vehicle is in the shop for repairs and the dealership has tried to contact someone from the warrenty division only to get the run around. First they were to submit a claim online or through a fax.  They tried both only to still get no response. I contacted MEPCO and spoke with the Supervisor, Ramon Levevson who told me that my contract was still good till 2015 or 100,000 miles. My car has 74,000 miles and the year is 2011 no will will speak with the dealership to fix my car.  We have tried resolving the matter for an entire week.  I paid those people $2,299.00 and felt that I was dealing with honest people, however now I feel that they have stolen my hard earned money. If there is a law suit against this company contact me at carlene1986@sbcglobal.net!!!
  • 0
    Julian N. Sommer
    My name is julian sommer My claim was denide from Absolute Auto Protection I have paid 1,875.00  I think these people are a frude.  Me account first went to   MeptoFinance Corporation,  My car is in a repair shop and a bill for 1754.30  My e-mail address is sommercloc@yahoo.com
  • 0
    Julian N. Sommer
    I just got ripped off by consumer direct warranty service.
    e-mails do not go thru to their web sit.  cusomerservice@cdwsnow.com My next step is a fax number 530-241-8452 I have paid to Mepco finance corporation  $1875.00 Mepco is no help either.  My e-mail address is
    sommercloc@yahoo.com  Phone number is 714-926-3435
  • 0
    Maria Rose
    I have paid $2,490 to Consumer Direct Warranty Service, and was promised a full refund in November 2009.  Please contact me if you already have a lawsuit against them.  JESUSisFaithful10910@gmail.com  Thank you!
  • 0
    c todd
    l do think that we where also ripped off for $1875.00 if anyone has any info on a law suit against this company could you please e mail us at haggy_905@hotmail.com thanks and good luck!
  • 0
    UPSET AND ANGRY
    THIS IS DEFINITELY A SCAM!  YOU CANNOT GET A LIVE PERSON TO RETURN YOUR CALLS.  U.S. FIDELUS WENT BANKRUPT IN 2010.  THIS IS RIDICULOUS!!
    I HAVE COMPLETELY PAID MY BALANCE TO FIDELUS AND NOW THAT I NEED SERVICE TO MY VEHICLE, I CAN'T GET ANY SERVICE.  WHY DOES THE GOVERNMENT ALLOW THIS! WHY DOES THE TV STATIONS ALLOW THIS TO HAPPEN, THEY ARE JUST AS MUCH AT FAULT AS THIS COMPANY.
    THEY KNOW THESE SORTS OF THINGS ARE HAPPENING TO THE CONSUMERS!  
    HOW CAN I GET MY MONEY BACK FROM THIS COMPANY IF THERE REALLY IS ONE!
    I WORK FOR LAW ENFORCEMENT AND KNOW PROMINENT PEOPLE IN THE SYSTEM THAT CAN HAVE THEM INVESTIGATED IF I DON'T GET HELP!
    ALL I WANT IS MY MONEY BACK!!! PLEASE RESPOND!
  • 0
    virginia
    I was scammed tooo. After paying for the entire warranty. Someone out ther must know what we can do to get our
    money back
    .
  • 0
    Scorpio
    To everyone, before you purchase a maintenance agreement for your vehicle please check  out the reliability of the company you're giving your money too.My experience with consumer direct warranty and pacific guard warranty ; a company which uses MEPCO  Finance Corporation as their financial backer has swindled thousand of customers out of their hard earned money. I am a victim ($2400.00). I went to a dealer on a Friday only to find out that the company isn't open on Friday. I also found out that the company had a disconnected phone number ( 1-800-414-4333) . I later found out that the company only receives claims through fax or email.It really doesn't matter because they received my claim from the dealer on 07/29/2011 and it is Aug. 4, 2011 and the claim has not been acknowledged. Yes, they are scammers and
    con artist .Something must be done to bring these people to justice. They are getting filthy rich at our expense.
  • 0
    Erica
    My warranty company is bogus as well (W.A.S. at beginaclaim.com), please inform me of what I can do to jump on board to get my $1400 back and to help others not get ripped off......mothagoose@live.com
  • 0
    Noe Torres
    i also bought a warranty with CDWS/MEPCO finance now I got a car in the shop and i'm  getting no where, no answer from anyone.  If there is a class action suit PLEASE CONTACT ME AT andresvictoriano19@yahoo.com  PLEASE!!!!! OR CALL 863 844-1988
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