scammed!

ComplaintsAutomotiveconsumer direct warranty services www.cdwsnow.com

Complaint

0
evelyn estrada
Country: United States
hello

im from california and about a month ago i purchased an extended warranty thru fidelity automotive solutions and the product i got was from consumer direct warranty services. i paid $395 down and am paying $127.78 for a total of $2695. so i was told by rob @ fidelity that my warranty would be activated after 30 and 1000 miles. so i waited and took my car in to the dealer for a diagnostic. the dealer then tried to file a claim online @ www.beginaclaim.com he then called me saying my claim was denied. i was thinking to myself thats impossible cuz the cooling fan is a covered part under the warranty i purchase plan called secure choice. i then started doin some research online i found this site with a bunch of complaints just like mine. this company is very clever in minupulating people into buying false products. can anyone help me in gettin my money back ... im lost!

Comments

  • 0
    Roz
    wow----how horrible it is when you sacrifice to make a payment on something you know you cannot afford--but you know its going to be there when something goes wrong with your only means of transportation...
    Not the case!! Direct warrenty Services, Motor vehicle solutions, mepco~~~who ever they are~~~ $2600 later....the botton line is they do not pay!
  • 0
    Erik Johnson
    I, too, have a problem with Consumer Direct Warranty Services. My claim has been denied after a week of faxing old service records on the grounds that the date I purchased the warranty and the mileage at that time was the same as the day before when equifax recorded the mileage.  I don't get it.  A nice girl always responds at the phone number 8772344333, but the numbers she gives to solve the problem don't respond.  I fear this is truly a SCAM.
  • 0
    skcurry99_lmtd@yahoo.com
    I am ready to get on board if you are considering a class action suit. Contact me at  skcurry99_lmtd@yahoo.com
  • 0
    skcurry99_lmtd@yahoo.com
    I am ready to get on board if you are considering a class action suit. Contact me at  skcurry99_lmtd@yahoo.com
  • 0
    skcurry99_lmtd@yahoo.com
    I am ready to get on board if you are considering a class action suit. Contact me at  skcurry99_lmtd@yahoo.com
  • 0
    skcurry99_lmtd@yahoo.com
    I am ready to get on board if you are considering a class action suit. Contact me at  skcurry99_lmtd@yahoo.com
  • 0
    yservin
    If anyone is going to file a Class Action Suit please contact me as well. yuni.servin@gmail.com

    I am e-mailing all of you to see what we can do.
  • 0
    scotth988
    The business practices of U.S. Fidelis, which conducted businesses as National Auto Warranty Services and Dealer Services, have been widely reported. Washington’s lawsuit, filed in Thurston County Superior Court, outlines a pattern of deceptive actions that led to consumers paying thousands for service contracts that often didn’t cover needed repairs.

    U.S. Fidelis, which had its headquarters in Wentzville, Mo., declared bankruptcy on March 1. In April, the company reportedly sought court approval to sell personal information on as many as 50,000 consumers.

    The State of Missouri filed a request to appoint a trustee in the case and 12 other states signed on. The sign-on memo, co-written by McKenna and Lobdell along with Ohio officials, blames executives Darain and Cory Atkinson of illegally profiting from their business.

    The brothers “stripped U.S. Fidelis of corporate assets for their own personal gain. They did this at the expense of more than 400,000 consumers who purchased contracts by virtue of U.S. Fidelis’ deceptive marketing practices. These consumers are creditors in this bankruptcy and their voices and interests deserve to be heard,” the states assert.
  • 0
    D.A.
    Well certainly my consumer confidence took another hit today!  when DIRECT CHOICE vehicle warranty coverage denied my claim because, to follow the concise steps required by the contract was my undoing I perform my own oil/filter change for the most part so I know personally that there are no leaks coming from the filter as I cruise down the road, nor was there any emphasis given to me over the phone when agreeing to the terms of the contract as to how I could be denied a claim if I didn't have sufficient documentation by a reputable service co., and even then they would have wasted not only my time and money but also the dealership service personnel who had to do the leg work to investigate and verify for Direct Choice the problem with the engine component and then FAX all prior repair history and did the dealership recoup their losses for the all time spent on a denied claim? NO.
  • 0
    sara
    if there is a class 5h8w2action suit contact me at woodruffchic@sbcglobal.net
  • 0
    rose_frzr@yahoo.com
    I am getting the same run around
  • 0
    Patricia
    please help I am one of those people too who paid them off. please email me at diamondrings11_989@hotmail.com for a class action suit
  • 0
    Dan
    Is this not a depressing web page. I like all of you have been ripped off by these warrants.I recently turned in a valid claim and am now getting the old run around. The phone numbers are all recordings and like everyone else I have gotten no where. One phone back from a Patty said that my claim was fake because it was not a computer generated invoice and that they were cancelling my policy, keeping my money, and not paying the claim. Thats $1200.00 they are steeling for me. So please lets get a class action against all these warrant companys and the T.V. networks that are advertising for them.Just let me know where to sign. It makes me so mad that companies can get away with these thing. Lets fight back.....         Dan/ Austin, Texas
  • 0
    Transmission Replacement refused
    Our transmission went out while on vacation!  Of course we had our Consumer Direct Warranty Services and called the number (ran the cell phone batteries down twice).  Once we got in touch with them.  They refused any part of the repairs.  Add me to the class action suit.  wsmith0418@hotmail.com
  • 0
    charles
    I have the same problems with the runaround, is there a class action on this company filed if not there should be. how can i get my money back
  • 0
    charles
    this one of the worst things i have ever experiance service, it is so aggrevating, they are giving me the largest runaround, is there a class action lawsuit? I would like to be part of it.
  • 0
    charles
    please help me at charleshalvarez@aol.com
  • 0
    ks
    They are a total rip off. I've had the same problems with them.  They also operate under "Warranty Administration Services" at 800-414-4333 or 877-234-4333  complete scam.

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