scammed!

ComplaintsAutomotiveconsumer direct warranty services www.cdwsnow.com

Complaint

0
evelyn estrada
Country: United States
hello

im from california and about a month ago i purchased an extended warranty thru fidelity automotive solutions and the product i got was from consumer direct warranty services. i paid $395 down and am paying $127.78 for a total of $2695. so i was told by rob @ fidelity that my warranty would be activated after 30 and 1000 miles. so i waited and took my car in to the dealer for a diagnostic. the dealer then tried to file a claim online @ www.beginaclaim.com he then called me saying my claim was denied. i was thinking to myself thats impossible cuz the cooling fan is a covered part under the warranty i purchase plan called secure choice. i then started doin some research online i found this site with a bunch of complaints just like mine. this company is very clever in minupulating people into buying false products. can anyone help me in gettin my money back ... im lost!

Comments

123...4567...111213Next
  • 0
    Robert Moore
    Dealing with the same problem from WASeasy.com... can't talk to anyone and the dealership that sold me the warranty is very hush hush about giving me phone numbers and trying to talk me out of fileing a claim against the warranty saying I could fix a cylindar head myself...something is really messed up about all of this...I want to be involved in a lawsuit too. My email is rrmmoore79@aol.com. complete waste of $2000
  • 0
    frustrated in riverside
    I am now dealing with Checkaclaim.. can only do it on line. the company from whom I "purchased the warranty" is not taking any responsibility for waht the actual warranty holder is doing. I need a starter.. supposed to be covered.. but they are asking for 3 years of service agreements.. for what? a starter doesn't need maintenance.. what are you doing to locate them.. the phone number just refers you to "on line" communication only
  • 0
    Michael McInnes
    I'm getting the same thing. sure wish I had visited this site before buying the cdws warranty. Would like to be a part of any lawsuit against these ripoff artists. I can be contacted at d4125@telus.net.
  • 0
    TripleNickel555
    I did about the same thing,except I brough from MOGI,AND PAID them completly. And now can,t get anyone to lison or remark.The little gril corection the young lady,that is the receptionest at the shop,I was told by MOGI, why don't I take it some place else, why should I?? This place is within walking disance.And do good work "which is hard to find any where".I'am retired mil, I useto handel my problems difernt ways,fun&legal but don't knowhow in a good way,now. The shop that I took my truck too said that they have been burnt befor,and please not again.If any one outtheir would have any sujustions that I could use,Besize going to their home"20",inwhich I could do,but my truck is not running."thanks to MOGI"Anyone reading,thankyou.
  • 0
    vqtruong_2000@yahoo.com
    look like we are in the same boat...I have pay off to may last payment total arround $1800. last month I submitted my first Claim I got to talk to someone on the phone they give me a run arround to get all the maintaince records and reciepts, couple weeks later I can not talk to a person any more just machine and email address, now I cannot event send email to them all I send it to questions@checkaclaim.com "failure" i don't know who turn to now my car still broken, I tried PRG option since I have not submit any claim before, no success...
    so what we all going to do about this? I hate these people, I will do anything to take them down...please let me know
  • 0
    seanymph1950
    You can add CONSUMER DIRECT WARRANTY SERVICES  to the list if you would please.
  • 0
    seanymph1950
    I have had two claims with Consumer Direct Warranty Services.  Neither the service dept. nor myself has been able to speak to a real person.  My warranty was to cover all things with motors.  My seat no longer moved...it needed a new motor.  $1500.00 because of time involved.  

    If there is a class action suit going on I want in please.  Tell me whom to contact and I will.  Thanks, Seanymph
  • 0
    seanymph1950
    Another option might be small claims court.  But we should all follow advise of some with regards contacting BBB.
  • 0
    Rebecca WILLIAMS
    I think I have been scam  also,  I pursched this warreanty from Consumer Direct warranty services in 2008 and its paid in full but  every claim I summit they return with the not covered information, which I check the book and it said its covered what am I to do. SO TRUE THEY DON'T PAY AND YOU CAN'T TALK TO ANY ONE  2600.00,always send a fax or email.
  • 0
    dennis oshia
    i am dealing with these [***] right now i have a truck my transmission went out took it to the dealer and have been jumping through hoops to deal with them is there anyone in california that has filed a lawsuit i would like to join in the meantime i have no car thanks usfedilis my email is ironchef925@yahoo.com
  • 0
    curtiss anderson
    I have been trying to speak to someone live with the company coustermer service.Its been a hard task, because it harder to file a claim
  • 0
    Dave
    I have a simular problem, front differential and driveshaft. There are no lube points on these items that need to be replaced. I did give them the maintenence records and they said I modifide them and denied the claim. I just looking for there address which I'm having trouble getting from them so I can take them to small claims court.
  • 0
    Louis Y.
    I had the same problem with this company, they gave me the run around and all, I asked for a refund and 45 days later I got the refund. Send all information back certified mail.


    hope this work for you
  • 0
    G8RBOY87
    Does anyone know a number to try and call these thugs? I can only get a fax number and an email address that won't pull up.
  • 0
    rod
    if anyone has some success on getting a refund.  Please let me know, this company is riduculus, I believe it is one person who is doing all this.  I had my claim denied twice.  I can be reached at rodp242002@yahoo.com, Someone needs to pay for this.  Maybe we should call Clark Howell, he will get to the bottom of this.
  • 0
    rod
    I meant to say we should call clark howard not howell. I just e-mailed him. Everyone needs to send him an e-mail.
  • 0
    rod
    I got this off of Clark Howard webstie call him.

    Call the CAC!
    Monday-Friday, 10-7 ET:
    404-892-8227
    Outside the Atlanta area:
    Those outside the Atlanta calling zone can send us your questions using the form below. Include your telephone number and the best time to reach you. Team Clark will call you back during the requested time. (We can not respond by email-- callback only.) This form was created to avoid long distance charges, and only works for phone numbers outside the Atlanta calling zone.
  • 0
    got screwd also
    I had a warranty through Mogi with Consumer Direct Warranty Services.  I was assured after an 1.5 hour conversation on the phone that I could do my own oil changes and regular maintenance.  I just need to keep a record of what I did and when and what mileage.  I did that, pretty meticulously.  My fuel pump went out and my rear door actuator went out.  Filed the claim through my mechanic and got denied because I didn't have a mechanic do my oil changes and regular maintenance.  Mogi's customer service was nice enough to seek a refund but can't because they went out of business partially for giving lots of refunds to people that were being screwd by CDWS.  This is crap!  Because I have done my own oil changes and regular maintenance since I own the vehicle my warranty won't be covered.  I just lost $1600 to a group that screws people.  I still owe $800, but Mogi's customer service made my financial record disappear so I no longer need to pay.  If you file a class action lawsuit, my name will be on the list.
  • 0
    Kimberly
    Clear Advantage Warranty Administration Services,that's based in Las Vegas,or Redding California,area, are out of control with taking people money and not holding up there end of bargin,ask me how I know? Because, I purchased their BOGUS!!!! So Called Warranty coverage,in 2009 and never submitted a claim to them until about 3 months ago,for my car,Iam for sure down with a LAW SUITE!!! aganist them,If anyone lives in or around the pennsylvania are,please don't hesitate to contact me at e-mail address,ladysuperior31@yahoo.com I have 2 lawyers that i have consulted with already that would not mind taking the case,but the suite would better be served in an class action,The law firm is called Erik B.Jensen Law Firm,based here in philadelphia,and he's not a small unnoticed law firm the  other is a smaller Law firm,called The Law Offices Of Frances M.Odza,that's also based here in the philadelphia area,Come on people let's not be those kind of people that is all talk and no action,we have every right to at least attempt to get some,if not all of our money back,even if we do not get our money back,at least we can put these scam artist out of business,and expose them for who they really are.
  • 0
    Mark
    Another guy that was scammed by cdws. I had a problem with leaking water pump and it states in black and white that water pump is covered and they denied my claim. I end up fixing it and paying $425. I think all of us need to find a lawyer to go after this company since no attorney general and nobody else from government agencies is willing to help.They all big [***] and I would love for all of us to gang together and show this type of companies what it means to rip hard working people their money. If you guys want to do this let me know cause I am looking for a lawyer to go after them and I want to teach them a lesson. My email is munalab@yahoo.com
    Thanks
123...4567...111213Next

Post a new comment