Cancellation
Complaint
Mary Weyer
Country: United States
As I write this I am still waiting on the phone to cancel a free trial of Green Tea. I have been waiting for one hour and seventeen minutes, the recording just keep saying that they appreciate my order and apologize for the wait, your call will be answered in the order that it was rerceived. How could they posibly be that busy?
Comments
MY VIP FIT 3.95 USD
DRI*REG.NET 5.99 USD
DRI*REG.NET 34.95 USD
DRI*REG.NET 7.99 USD
Today, October the 7th, I got a call from them asking me if I wanted more products which I said NO. I asked that person for a cancelation number and he gave me 1 800 919 2846 number, so I did call and they told me they were just going to refund me the $34.95 amount.
Then I called to WU YI (1 866 444 1837) and cancelled even the trial. They promised they won't charge anything in the future.
Then I called another number 1 801 208 7485, appearently this is MY VIP FIT and they will refund me the 3.95 fee. So the 5.99 and 7.99 nobody will payme back for those and their system can't see those payments.. HA! But my bank statement clearly shows THE SAME COMPANY and that money is missing in my account.
Hopefully I will get the refund, I have their names and confirmation numbers, they told me I will get my money back in 7 days.
Well... at the end is just going to cost me 15.00 to realize that i NEVER ever gonna buy ANYTHING from "unknown" sites or try free trials in my life!
Extreme Acaiberry
4650 SW 51st Street
Suite 711
Davie, FL 33314
So Erin, please get over yourself, and if you can't offer a constructive way for people to get their money back, just don't bother saying anything.
I finally got through to the 877-350-8480 number to cancel. My first request was DENIED as I was informed it was too early for me to call, I had to wait out the 14 days listed in their terms and conditions. However, this goes against their T&C as it clearly states to "cancel within the 14 days." I was hung up on by the first customer service rep. It took about 5 more hours before I was able to get through to this number. I finally spoke to a nice rep who informed me my account had already been cancelled, and then gave me a cancellation confirmation number.
All in all, Diet Order Stores, Extreme Acaiberry Power 500, Hoodicore, Nubodi, (they are different names, locations, and telephone numbers!), only got $1 out of me. But, if millions of people are falling for this dishonest diet pill transaction, that's millions of dollars in their pockets. They are MAKING money off of this. The credit card number they have on file for me is no longer valid, so the can't further charge me, but they also cannot credit my account due to the cancellation. I am fine with that. The principle here being they were stopped in my case before the worst happened.
I have found through this whole order that scammers, hackers, copy legit business web sites and add filters to them to filter your personal information into their records, selling off your credit card information. That is how the additional charges of things you did not order come about to your charge accounts. Actually this happened to me 2 years ago when I filled out an online TJ Maxx sweepstakes on the TJ Maxx web site. By giving my name, address, tele#, and e-mail address, the scammers were able to switch my long distance service without my knowledge or approval. This was reported to TJ Maxx whom later informed me they were receiving several complaints of the same ordeal and had NO sweepstakes on their web site, apparently it had been illegally filtered. And then shortly after this happened came the computer scam of TJ Maxx. So, they are out there. These scams don't just come via web sites, scammers can scam in different ways. I found through 20/20 that programs are avail that scammers can get to sit outside parking lots of huge companies like Home Depot and scan that store's computer system for customer info and obtain it!!!!!! Retailers can stop this by purchasing security system to stop it, but it's expensive and more retailers don't do it, although knowing what can happen if they don't! This is SAD!
Enough said! I spent 6.5 hours of my personal time getting this scam ironed out. It's ridiculous!
membership. memberships@ebodi.com. Be sure and cc the email to
yourself.
Do this before the 14 days are up.
I am also on hold with the company as I type this.
I had canceled my credit card weeks ago because there were other fraudulent charges as well, all on the same one day. So far I've only been charged the $3.95 shipping fee, which I'm also disputing.
Called and called and called the "cancellation" phone number, and never got an answer. I'm taking the advice of the person who advised sending a certified letter, and keeping a copy for the credit card company as well. What a bunch of creeps.
I have found through this whole order that scammers, hackers, copy legit business web sites and add filters to them to filter your personal information into their records, selling off your credit card information. That is how the additional charges of things you did not order come about to your charge accounts.
Thanks for the information. Fortunately, as I said below, I figured out there were fraudulent charges on the very same day they were made and canceled the card.