Car Rental

On Saturday, October 18, 2008 THRIFTY agents at Munich Airport claimed a few minor scratches on the door that I did not cause. The delivery of the car on October 14 took place in darkness. The agent on duty, Karsten Sowa, promised to contact me by e-mail the following Monday with regard to this...

My Dad and I rented a van each from Thrifty on the 12th of Oct to 18th(11:30pm). Reservation#s are DTNLM4,DTNLGV. The lady at the counter,informed us that if we brought in the vans in early, we don't get charged for the days we don't use it. We brought in the 2 vans on the 16th 4pm. When I pulled in...

Rent-A-Wreck - our worst car rental experience! We do not own a car by choice and have been renting cars from various companies over the last 10 years and have never experienced this low level of customer service before. We rented a car from September 19, 2008 to September 23, 2008 to attend a...

Ms D.S., Vice President, Air Travel Rental Corporation d/b/a Payless Car Rental, 500 Route 1 South, Wyndham Garden Hotel, Newark, NJ 07114, Tel: 973-824-5800, Fax: 973-824-1575 This letter is to report a complaint about the horrible experience I had on July 3, 2008, about 5:30 pm at the above...

On June 4 we rented a vehicle from Thrifty. After waiting for them to bring us the vehicle to be inspected it never happened. When returning the vehicle after 6 days we drove in and an inspection was being done. The employee stated there was a scratch under the light of the vehicle. We stated that...

In February I went to Toronto for a business trip. We needed a rental car and found a deal on line to get a vehicle from Alamo/National. What we thought was a good deal was not one at all. Once we arrived at the airport, we signed a deal with them for a rental for 4 days, unlimited km, and a GPS...

Reserved on-line. Overcharged upon pickup from on-line quote. Thrifty wanted to sub a compact for full size. Gas tank had less than 1/4 tank at time of rental and of course you sign rental agreement before you get your rental car. We filled before returning to avoid the $7.00 per gallon charge. The...

I am a retired person living on Canadian Security payments. I am at a loss to know whom I should turn to when I am cheated by this Car rental company. If you are unable to resolve this please advise as to where I should turn for help. I give my story below. Rental Agreement C3319009. with Universal...

Just returned from business trip to BCN and Zaragoza last month. Used Last Minute for car hire. Their vendor SolMar has double charged me for the VAT, and charged me for alleged damage to the glove box, though they did not even look in it in my presence. It seemed that they systematically use the...

Alamo has a clever way to double or triple the bill of unsuspecting customers. Over the web, I arranged to rent a car from Alamo for 5 days and received a special weekly rate of $149. My return plans changed and I had to return the car on the fourth day. I fully expected to pay the entire $149 as I...

Two months back, I shifted my household items from Bangalore to Chennai thru Agarwal Packers& Movers. As I had many fragile items, I wanted to entrust the job to some reliable people. I chose Agarwal, as they were supposed to be the "best"! And soon I could realize that it was the greatest blunder I...

I rented a car from Europcar in April while in France. I was not satisfied with the service offered and the additional charges I received afterwards. First, I had to wait more than an hour to get my car which I rented and paid for well in advance. I was on a tight schedule and that delay...

I have rented a car in April from Alamo in Miami Airport for 10 days. They quoted for $390. I was fine with it. I returned my car 2 days earlier due to a change in my business trip. To my surprise I received a bill from Alamo for $562! I called them and they explained that because I returned the car...

Hi, I've rented a car from Alamo, San Diego airport for the long weekend. I made my reservations online and I took a standard car. The customer service person changed by $88 more for 3 days just for giving me a 4Door car. Since the rental car service is 3 miles away from the airport, I just felt...

After ten or fifteen minutes of waiting at the Portland Airport desk, the announcement was made that if you reserved on-line, proceed on the shuttle to the off-site rental facility. Upon arrival, my husband specifically stated that he wanted to decline ALL extra insurance coverages. (we are covered...