Car Rental

I had a 9am reservation 04/20/2009 i called them at 9:30 saying I'd be at the repair shop and I needed a pick up they said how long will it take for you to get there i said 15 minutes he said ok. I waited till 10minutes to 10am to call back. Another guy said I have to see if the driver left if...

4 years ago I lease a Randavoah van from GMAC when the term was expired I took the van back in good condition, and was told by the dealer that the van was return and check out and was in good standard about 6 month the company send me a letter for $500.00 dollars and because I was unable to pay the...

4 years ago I lease a Randavoah van from GMAC when the term was expired I took the van back in good condition, and was told by the dealer that the van was return and check out and was in good standard about 6 month the company send me a letter for $500.00 dollars and because I was unable to pay the...

We just found out that Enterprise is suing us for alleged damage to a car that we rented in 2004 and that appears was sideswiped after we parked it after hours, at their office. They did not contact us until 6 weeks later, and then said that the person who logged in the car no longer worked for...

I made a reservation through carrentals.com for a mid-sized car rental. Carrentals.com booked it through Thrifty. When I got to the Thrifty counter, I was given the choice of a Ford Focus or Forenza, which Thirty said was their mid-size car. On most rental sites these cars are listed as compacts....

Recently I rented a car from Alamo in LAX with the following problems. I addressed these issues with Alamo customer service 800#. On-hold twice for 15 minutes, they were unwilling to help me. In frustration, Alamo customer service center supervisor hung-up the phone on me. The problems were; 1. I...

When I was renting a car from Sixt in the Frankfurt Int'l the lady at the desk persuaded me it was a diesel one. It had the papers in German I have no idea about. I am not a car expert and cannot tell a diesel car from a gasoline. So I trusted her. Only when I filled it up with diesel somewhere in...

i rentded a car from routes car and truck rentals, which really stank like ciggaretes. they promised to come to my house and change the car for me, i waited for 3 days and they never showed up. when i called to speak to them, their manager rudely asked me to returned the car and said customer like...

I had reservations for a car on 2/19/09 (#WEZ005F784). When we arrived at the location I was told that there were no cars available and they were not available to tell me when one will be available. They initially refused to take us to another rental company and offered to return us to the airport....

I rented a car from carrentals.com. The quoted price from Thrifty was $114.00 including tax and surcharges. When I got to the counter I was told that the actual price was $206.00. I was absolutely stuck and when I told the manager at the Kansas City airport and showed my quote, I was told, in...

This was my first and most likely my last experience renting a car though Car Rentals. Com. This was my MOST horrible experience renting a car ever. Car Rentals.com bbooked me a car in WRONG city. I needed one at the DFW Airport. You booked me a car in the City of Garland 28 miles away. The DFW...

My car was being repaired so the garage offered me a car from this company, they have an agreement with. They made me take the collision-damage insurance, without telling me what I was signing for, the guy told it was an authorization to freeze 250 CAD in my credit card to cover any damage on car...

Rental Agreement C3319009. with Universal Rent A Car. Arranged by CarRentals.com On the morning of 18th February 2008, I rented a car through Carrentals.com website to go to the airport that evening. The car was picked up from Universal Rent A Car, situated on 5400 Dixie Road, Mississauga. The...

Universal Rent-A-Car 5400 Dixie Road Mississauga I made this car rental reservation through www.carrental.com. The reservation was through 'Universal Rent-A-Car'. This company has absolutely horrendous customer service. The people working at this establishment exhibit no professional behavior....

Universal Rent-A-Car 5400 Dixie Road Mississauga I made this car rental reservation through www.carrental.com. The reservation was through 'Universal Rent-A-Car'. This company has absolutely horrendous customer service. The people working at this establishment exhibit no professional behavior....

Me and my husband made a reservation over the internet universal car rental at pearson seemed to have the best possible deal . we made the reservation and went to them at dixie and hwy 401 in missisuage ontario to get the car to our amusedment they couldn't find the reservation we made the night...

I recently visited the east coast of the United States to visit reletives that I had not seen in years. We picked up the car in Baltimore and were to travel to North Carolins. We thought we were getting a deal from National Rental Car for $258 for the week. Not one time was it mentioned or...

when i dropped off the car the computer was down so i had to leave it it was full to the top of gas and clean now i get my bill and it is way over what i was told only had the car 3 days what can i do

Apparently, having a confirmed reservation for a car means nothing to Alamo Rent A Car at the New Orleans International Airport. Not only was there no cars available, but they failed to tell me so prior to traveling 15 minutes by bus from the airport, waiting at the counter for another 10 minutes,...

I reserved a car from Rent-A-Wreck Seattle in March for a two-week holiday in September 2008. I showed up at the airport in the evening (having flown from overseas) and called the number Rent-A-Wreck had given me for the free shuttle to collect my car. I was told that they had no vehicles so they...