Car Rental

When I was renting a car from Sixt in the Frankfurt Int'l the lady at the desk persuaded me it was a diesel one. It had the papers in German I have no idea about. I am not a car expert and cannot tell a diesel car from a gasoline. So I trusted her. Only when I filled it up with diesel somewhere in...

i rentded a car from routes car and truck rentals, which really stank like ciggaretes. they promised to come to my house and change the car for me, i waited for 3 days and they never showed up. when i called to speak to them, their manager rudely asked me to returned the car and said customer like...

I had reservations for a car on 2/19/09 (#WEZ005F784). When we arrived at the location I was told that there were no cars available and they were not available to tell me when one will be available. They initially refused to take us to another rental company and offered to return us to the airport....

I rented a car from carrentals.com. The quoted price from Thrifty was $114.00 including tax and surcharges. When I got to the counter I was told that the actual price was $206.00. I was absolutely stuck and when I told the manager at the Kansas City airport and showed my quote, I was told, in...

This was my first and most likely my last experience renting a car though Car Rentals. Com. This was my MOST horrible experience renting a car ever. Car Rentals.com bbooked me a car in WRONG city. I needed one at the DFW Airport. You booked me a car in the City of Garland 28 miles away. The DFW...

My car was being repaired so the garage offered me a car from this company, they have an agreement with. They made me take the collision-damage insurance, without telling me what I was signing for, the guy told it was an authorization to freeze 250 CAD in my credit card to cover any damage on car...

Rental Agreement C3319009. with Universal Rent A Car. Arranged by CarRentals.com On the morning of 18th February 2008, I rented a car through Carrentals.com website to go to the airport that evening. The car was picked up from Universal Rent A Car, situated on 5400 Dixie Road, Mississauga. The...

Universal Rent-A-Car 5400 Dixie Road Mississauga I made this car rental reservation through www.carrental.com. The reservation was through 'Universal Rent-A-Car'. This company has absolutely horrendous customer service. The people working at this establishment exhibit no professional behavior....

Universal Rent-A-Car 5400 Dixie Road Mississauga I made this car rental reservation through www.carrental.com. The reservation was through 'Universal Rent-A-Car'. This company has absolutely horrendous customer service. The people working at this establishment exhibit no professional behavior....

Me and my husband made a reservation over the internet universal car rental at pearson seemed to have the best possible deal . we made the reservation and went to them at dixie and hwy 401 in missisuage ontario to get the car to our amusedment they couldn't find the reservation we made the night...

I recently visited the east coast of the United States to visit reletives that I had not seen in years. We picked up the car in Baltimore and were to travel to North Carolins. We thought we were getting a deal from National Rental Car for $258 for the week. Not one time was it mentioned or...

when i dropped off the car the computer was down so i had to leave it it was full to the top of gas and clean now i get my bill and it is way over what i was told only had the car 3 days what can i do

Apparently, having a confirmed reservation for a car means nothing to Alamo Rent A Car at the New Orleans International Airport. Not only was there no cars available, but they failed to tell me so prior to traveling 15 minutes by bus from the airport, waiting at the counter for another 10 minutes,...

I reserved a car from Rent-A-Wreck Seattle in March for a two-week holiday in September 2008. I showed up at the airport in the evening (having flown from overseas) and called the number Rent-A-Wreck had given me for the free shuttle to collect my car. I was told that they had no vehicles so they...

On Saturday, October 18, 2008 THRIFTY agents at Munich Airport claimed a few minor scratches on the door that I did not cause. The delivery of the car on October 14 took place in darkness. The agent on duty, Karsten Sowa, promised to contact me by e-mail the following Monday with regard to this...

My Dad and I rented a van each from Thrifty on the 12th of Oct to 18th(11:30pm). Reservation#s are DTNLM4,DTNLGV. The lady at the counter,informed us that if we brought in the vans in early, we don't get charged for the days we don't use it. We brought in the 2 vans on the 16th 4pm. When I pulled in...

Rent-A-Wreck - our worst car rental experience! We do not own a car by choice and have been renting cars from various companies over the last 10 years and have never experienced this low level of customer service before. We rented a car from September 19, 2008 to September 23, 2008 to attend a...

Ms D.S., Vice President, Air Travel Rental Corporation d/b/a Payless Car Rental, 500 Route 1 South, Wyndham Garden Hotel, Newark, NJ 07114, Tel: 973-824-5800, Fax: 973-824-1575 This letter is to report a complaint about the horrible experience I had on July 3, 2008, about 5:30 pm at the above...

On June 4 we rented a vehicle from Thrifty. After waiting for them to bring us the vehicle to be inspected it never happened. When returning the vehicle after 6 days we drove in and an inspection was being done. The employee stated there was a scratch under the light of the vehicle. We stated that...

In February I went to Toronto for a business trip. We needed a rental car and found a deal on line to get a vehicle from Alamo/National. What we thought was a good deal was not one at all. Once we arrived at the airport, we signed a deal with them for a rental for 4 days, unlimited km, and a GPS...